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“Disney for Adults!!!!!” 5 of 5 bubbles
Review of Desire Riviera Maya Resort

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Desire Riviera Maya Resort
Certificate of Excellence
seattlelover317
Level Contributor
67 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“Disney for Adults!!!!!”
5 of 5 bubbles Reviewed 10 July 2014

This was our third trip to Desire. Every vacation there has been a blast!! We highly recommend it. It’s Disney for adults. We never want to leave to go home. It is the MOST peaceful, restful, fun vacation we have ever been on.

The staff at Desire work very hard. The resort is amazing because the staff make it the incredible place it is. They make sure everyone is relaxing and having a good time. The grounds are kept immaculately and although the rooms are all different (so we’ve heard from a lot of other guests), everything in our room was very clean.

We want to mention a few people that went out of their way to make our stay incredible:

Sylvia – She’s terrific – working the entire pool bringing cocktails. Sylvia will bring you another drink before you have an empty glass.

Afrika – Afrika works the beach area getting drinks for everyone. She’s awesome and quick.

Ace – Ace works the lobby bar making the best coffee, cappuccinos, lattes and cocktails. He has such a great personality – telling us his drinks tasted so delicious because of the love he puts into them lol.

Argos – He got our bags to our rooms in that heat. For a naked resort, we seem to overpack. He also made getting a taxi quick and easy when we decided to go into Cancun for shopping.

Even though we mentioned the above resort employees, we don't mean to take away from the other employees that were wonderful during our stay there.

We had such a great time with our friends – and even met some new ones along the way. The nice part of Desire is that most people are very friendly and not clickish. People are there to have fun and most are very outgoing.

There were some differences at Desire this time that we want to mention. They are still pushing the timeshare. No means no. If we weren’t interested during our last vacation, we probably still aren’t – so please don’t ask us to speak to one of your representatives. Also, another resort is being built next to Desire. We weren’t getting much information as to what kind of resort it was going to be – and it’s going to be right up along-side the beach bar side. Very disconcerting for us since it will mean not so long naked walks on the beach if the new resort is family-oriented. We suppose time will tell. Another thing we want to mention is that the last three nights of our vacation, the air conditioner in the Disco wasn’t working. It was cooler to go outside. And lastly, we want to mention that the amount of entertainment around the pool in the late morning/afternoon was drastically different. Not really much going on – which is so different than in years past. We hope that will change in the future.

We also have to mention that there was one group at Desire during our vacation that was very clickish and exclusive – which we have NEVER seen in our previous trips there. The group’s name is Gen-X and they consisted of couples in their early to late 30’s. They weren’t very friendly except to people in their own group – which was a shame because it’s not the usual environment at Desire. They at times behaved like college spring breakers – getting drunk and acting like teenagers. We will not be booking again when this group is vacationing there.

Room Tip: Just get the basic gardenview room since you're not in your room very often.
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  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
12 Thank seattlelover317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSDesire, Guest Relations Manager at Desire Riviera Maya Resort, responded to this review, 27 July 2014
Dear Guest,

We want to thank you for the time taken on give us your comments regarding your recent stay with us!

It is always a pleasure to know you like and enjoy our Resort!

Please do not hesitate to contact me if you have doubts about the next door construction, my email: guestservice@desireresorts.com

We will be more than happy to host you in a near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (196)
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English first
Agoura Hills, California
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 9 July 2014

We've been going to Desire for nine years straight and have always enjoyed our trips. We are long time nudists, but not in the lifestyle.

We would rate the rooms as generally comfortable and well kept, but some of them are of odd size and aren't what they are advertised to be. For example, we have always requested (and paid for) rooms with king sized beds, but not always received one. The restaurant service is always excellent, but the food is sometimes disappointing and odd (cream cheese on sushi??). But we love the unique, sexually charged atmosphere at Desire and the absolutely wonderful staff and the location.

We are troubled by some recent developments that might change our minds about returning. First and foremost is the price. While we expect rates to increase with time, the rate increases over the last two years have been simply exorbitant. Next is the sales pitches for purchasing "memberships" that borders on harassment. "We're not interested", means we're not interested. And lastly is the encroachment of other resorts. When we first started going to Desire, the neighboring resorts were far down the beach to the south and we were able to take long leisurely (and nude) walks down the beach. It seems with the recent construction that Desire will soon be in a fish bowl, with the other resorts breathing (and looking) down their necks.

While we know Desire management cannot do anything about the encroachment, it can certainly do something about the prices and salesmanship.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
12 Thank Geedubyuh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 8 July 2014

There is barely enough we can say about Desire. We had such a fabulous time. I can't think of much else to say that others haven't said. The people, the food, everything was just terrific.

If there is anything I can complain about it was that our passion suite (yeah, we sprung for it) had a shower with moldy grout in it. To me, paying $1,000 a night for a room with a moldy shower is completely unacceptable. But really, this was the only thing. Everything else was awesome. We will be back in less than a month! Yippeeeeeeee!!!!

Room Tip: The resort is pretty compact so your choice of room doesn't really matter when it comes to how c...
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  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank vacanux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSDesire, Guest Relations Manager at Desire Riviera Maya Resort, responded to this review, 18 July 2014
Dear Guest,

We want to thank you for your comments left regarding your last stay at Desire Resorts.

We are truly sorry about the inconvenience on your room, rest assure we look into this in order to avoid this happen again.

Remember we are to make your vacations memorable and if you feel or see something is not working, please let us know and we will be more than happy assisting you.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 3 July 2014

3rd trip to Desire for us in last 12 months. We flew direct from Boston to Cancun pretty much easy enough. If you book thru an agent spend the money getting the transfers to and from the hotel. Makes it much easier than trying to find a taxi who won’t take advantage of tourists.
Just a heads up for anyone thinking about a fall trip to Desire.

They are building a new resort next door or expanding Desire; I never could get a straight answer what was going on next door with the construction equipment and work being done. But someone told me as a result there going to be closing the pool area this fall for renovations. Do what you can to find out a straight answer from your travel agent(s). Maybe book the trip for less money? At the worst you hang out at the beach all day and then hot tub at 5pm like everyone else.

Weather was awesome this trip every day. Actually start raining pretty hard the moment we were leaving. Made it much easier to be leaving and heading home.

For couples who have never been to Desire before I have no idea why you are waiting? This place is a great place for couples to relax, away from the kids and work, and more importantly get requainted with each other again. This recent trip was more of a swinger’s crowd than last time. I must say the group C4P that was there was a total blast to be around and we certainly made some friends for life. Any questions feel free to let us know, were on SLS as 01810couple


We checked in and for some reason upgraded to a room right by the beach. Would like to think it is because were awesome looking and simply a great couple. I’m guessing it is because they overbooked the smaller rooms? Not that it really mattered as you’re never really in the rooms if only to shower, sleep, or bring another couple over. It was really nice to be right next to the beach and the bar.

Food as usual was good. We are both fairly well traveled and have had once or twice times of sicknesses over in Europe. That being said when visiting Cancun we usually will always eat fairly light and simple meals. We both only ate the foods that were prepared in front of us like omelets in the morning, fajitas by the pool at lunch, or fruits we could peel and eat. At night we even had the sushi one night and no issues. I know it sounds lame but in these past 3 trips to Cancun we have never gotten sick. Drinks I really just either drink the beer or vodka & soda. Figured why mess up something that has always worked for me not getting sick.


Entertainment and activities, some people write about this and that of the entertainment. What I saw was good and could not find a complaint. Were just the type of couple too busy interacting and making new friends we never really noticed or watched the week’s entertainment? That being said at Desire everyone will respect your privacy. It is the kind of place that if you as a couple prefer to keep to yourself and be left alone everyone will. But if your more of the outgoing type like we are, you will make so many friends it will make the trip so much better.

Many people assume you must be into swinging / swapping to go to Desire. We met many couples that were only voyeurs or into watching and / or being watched. At one point we hit it off with another married couple and went back at our room. Nearly an hour later she states that neither of them had been with another person outside of their marriage in the last 15 years. Based on what we saw of them during the next 4 days I could tell they were both hooked on Desire. On a side note, do not bring your wife / girlfriend to this trip as a surprise. Nothing will get you in trouble faster than you bringing someone here not knowing what the place is all about.


Our routine was this, wake up go to breakfast, maybe walk out on the beach and scope out and pick our day beds. Spend all day by the beach and then everyone goes to play or watch at the hottub around 5pm. From there dinner and relax till the club opens. We would dance and go in the play room out back till 1am. Couple nights we did not go to bed till nearly the next morning because another couple was with us… Fun stuff

Well in closing were planning our November trip there just trying to figure out this pool situation and what other impacts on the resort it will have before I book it.

Honestly I can’t find a thing to complain about, trust me I keep looking for reasons to go somewhere else. Were tempted to try the sister site Desire Pearl down the street but why mess something good up?

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
11 Thank wm t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSDesire, Guest Relations Manager at Desire Riviera Maya Resort, responded to this review, 18 July 2014
Dear Guest,

First of all, we would like to thank you for your detailed and nice review regarding your stay with us.

For questions about the construction Hotel next door, please contact me at guestservice@desireresorts.com and I will be more than happy to clarify them.


By the other hand, we can see, you perfectly understand and enjoy our concept and that make us keep working with passion.


We hope to see you in a near future!
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Richmond, Virginia
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 30 June 2014

About the Staff because they set the tone for your vacation as I fell they were the main reason we will be coming back next year with an even bigger group.

We had a group of folks that we were a part of and just returned from Desire Riviera Maya. Not one of us wanted to leave. The place is amazing but what sets it apart is the staff. You will see all of them work hard. Not one of them sits back and takes it easy. They are there to make your time the best ever and it really shows. Even among all of these top performers there are some who really rose to the top for us. These staff members are why we are looking to come back again next year with a bigger crowd. We want to be able to show them the best assets a Desire and why we had such an amazing time. We are already counting the days to when we can get to see them

1. Coral - She has the best personality it was a group consensus of over 27 guest (men and women) we were with that She was number one! She has a great personality and really was able to work the crowd and make us all feel special. Not to mention she also was very active in the games. She stands out in a crowd with blond hair that appears to have a great perm. She stands about 5'4" and almost looks like she is from Brazil although she is not. She always wears a smile and guys she is very physically attractive. We highly recommend playing Volley Ball in the pool. You never in your life will have had as much fun as you will playing a game of Volleyball. On top of that she gives the ladies quite a show and lesson on how to perform lap dances. Guy's you should volunteer for this when it comes up don't be shy. She is very talented and honestly cares. She was even there on her day playing volleyball. Everyone of us wanted to take her home with us. We all agreed she is the number one reason why we want to come back next year. :L

2. Ace (his nick name) He is in his mid twenties with a nice slim build wear glasses and brings along a great personality - If your wife is like mine she loves a great cup of Coffee in the morning. Go down by the infamous Pizza/Coffee bar and have Ace make you a cup of coffee. He certainly knew how to make my wife smile. He made it exactly like she wanted. He is very intelligent and a great conversationalist. My wife likes a good Cappuccino with an extra shot of expresso. She didn't even have to tell him how she liked it after her first order. :D

3. Silvia - This lady is amazing as she worked the pool area bringing your drinks. There were times when she would bring what you wanted if she already knew what you liked to drink. She did this for the whole pool. :D

4. Jorge - Was assigned to some of our friends as one of their butlers when you get the Passion suite (that was amazing by the way). He was very helpful and well my sexy wife does have a flair for Latin men and he fit the bill nicely. He has a out-going personality and he went out of his way to give us a tour. He was always very friendly. :D

Go with a group if you can:

We had such an amazing time because we went with a group and had a great time. What made this group special was that they were not clickish at all. We mingled and got to know a lot of really nice people their. The people we met there all seemed to be very out going. Look at some of your favorite sites and see if you can join that group just contact them. You get more benefits by doing that. Our group is already planning to go back next year we are missing the wonderful staff there already and we just got back last night.

Why would we chose this place over others:

We went on a lifestyle take over cruise and never thought we could find a better vacation. We were wrong on that. Desire is what we call the right size without being over populated. You don't have to fight for a seat at the pool we were always able to get a seat. The staff is amazing. On a cruise ship with 2500 couples if you liked someone you met you might not ever see them again on the cruise ship so it is hard to make a connection. For those that have been on a cruise ship you have specific times you are scheduled to eat with a specific table. I like to mingle and get to know other people. We had that choice at Desire. We were able to get to see the couples we connected with and have great conversations. On a cruise ship you might not have room for the hot tub etc. Desire has the best hot tub. The food was good, the company and guest were great, the staff was excellent. We generally have a policy that we would not go to the same place twice and have stuck to it as a rule until now. We are planing on a return trip. Yeah it was just that good.... We hope you get to enjoy it too. We may even see you there on a return trip.

Room Tip: Just tell them what you want they are accomadating if they can be. We didn't want to be near the...
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  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank JC S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSDesire, Guest Relations Manager at Desire Riviera Maya Resort, responded to this review, 18 July 2014
Dear Guest,

We do really appreciate the time taken to share your recent experience at Desire Resorts & Spa Riviera Maya.

We are so proud our staff created on you such a great memories, be sure we will continue working as hard as usual and we are looking forward to see you soon!

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 28 June 2014

Having just returned from a week at Desire Riviera Maya, one has to wonder if Desire is losing its Mojo. Having been to this property somewhere in the neighborhood of 20 visits, I have seen many changes; both good and bad. However, I have never felt Desire was cheapening the experience or disregarding necessary maintenance until this visit.

The week started out extremely rainy which of course is no fault of Desire. However the rain did make it extremely obvious that maintenance on the palapa roofs was long over due. The disco was leaking in many places and at one point the area behind the bar was ankle deep in water. It was practically raining inside the disco. The leaking was so bad that the disco had to be closed down for 2 days for emergency repairs to be made. When the disco reopened, it was still leaking but not as badly.

I am aware of at least 2 couples that had to move rooms due to flooding from roof leaks. The palapa area in the lunch restaurant by the pool leaked profusely with obvious daylight showing through in at least five places. The palapa roof in the main buffet restaurant leaked but was manageable. This was not the "normal" leaking from the air conditioners. The palapa roof below our porch had HUGE holes all in it and the people below us reported leaking in their rooml

The rooms at Desire seem to have lost all of their "sexy" and are not as nice as many low budget hotels. There is no color but white and a touch of brown. The plastic flower decoration is really quite tacky and not sexy at all.

During the disco closure the disco activities were held in the dining area and had the feel of a junior high school dance. Quite frankly, it was unacceptable and very few stayed long. During the rainy days (all day rains) the activities staff was invisible. No games were brought out and very, very few rainy day activities were offered. Those that were offered were not publicized in any way so nobody knew about them. A note under room doors or white board announcements would have made a big difference. This may seem picky but we have been to Desire many times during extreme rains and there have been much better attempts made to keep folks entertained.

The new evening entertainment at Desire leaves a lot to be desired. Gone are the Mother Funkers the Reggae Band, the Rock band, Illusionists, and gymnast pair. Instead they offered very low energy flamenco dancers (could have been sexy but was not) and very bad opera singers. The power went out while the opera singers were singing and the whole bar and lounge area cheered that they could not sing anymore! The "special" disco entertainment was also cut back upon with 2 male dancers and no female dancer. The DJ in the disco played the exact same songs in the same order nightly. We finally just quit going to the lame entertainment activities which is sad because it used to be some of my favorite time at this hotel.

The food in the buffet was, in my opinion, much improved from previous years with the exception of the desserts. I also feel the food offerings, especially noticeable on Mexican night, were much less than in the past. The pace of the meal in the "white" restaurant was a death march.

The booze at Desire has always been watered down and I have been okay with that. However, this time the booze was so watered down that it was difficult to ever feel like one had been consuming alcohol at all. The top shelf brands were also watered down and sometimes tasted like inferior brands poured into top shelf bottles. The repeaters party was a joke...terrible cold food that was intended to be served hot and premade mojitos. No free nights or hats or jewelry were given away.

The staff were very accommodating, as usual. However, none seemed as happy as in the past and many have left or been fired. It is clear they have been told to be more "in the background" which was often awkward. What has always made Desire "work" was the staff and vibe which is changing dramatically. It seems as if management is trying to create a less sexy and tamer environment. This is not the vibe that keeps us coming back.

The pushiness of "the "premier" (read also time share) program was much more evident than in the past and many guests were complaining about this.

We did have a nice time. The hot tub still hops (but body shots are no longer allowed on the bar) and the service is still good. However, at $550.00 per night per room (garden room) the price has become so expensive that putting up with all of the issues I have mentioned becomes harder to take. While other properties in the area are charging similar prices, they are much more upscale and better maintained. I am willing to pay a bit of a "fun tax" for the Desire concept but no longer feel the property is worth the cost. We used to go 3 or 4 times per year and now only go once per year. If things do not change based on this visit, I'm not sure we will return. There is a HUGE 600 room property being built right next to Desire and one has to wonder if the "concept" can continue next to such a large property. The construction runoff during the rain flooded the Desire Kitchen and "white" restaurant. Something tells me this problem will only get worse. The cooks were wearing firefighter boots to cook in the flooded kitchen,

While I hope the ownership and new management will take heed to return the property to its former grandeur; one has to wonder if the Desire mojo is gone for good. Competition from lifestyle cruises and travel groups as well as the sale of Hedonism2 and its refurbishment should concern Desire. They have two properties that require constant care and feeding.

For now this swinger is going to swing past Desire and go to Hedonism 2 for Halloween. At this time it is a better value for money and I feel the management and ownership there are trying.

  • Stayed June 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
14 Thank Susie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oakham, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 22 June 2014

We just returned from our third trip to Desire Resort in Cancun (we stayed in June). What an amazing time!

The staff was wonderful, and addressed all of our wants and needs. The food was delicious and the portions were the perfect size. The drinks were tasty and plentiful.

Our room was wonderful. The bed was comfortable and the view was perfect (Garden view room).

We went to the clothing optional side of the resort and joined right in. As always there were all shapes and sizes and the age group was mostly 35-50. We met so many new friends and met a couple of old ones which was good

The hot tub area was incredible....saw things we had not tried before (we did join in, too....)

The nightly entertainment was fun We have found a new agent that was able to secure us a room and transfer at the best price we have found it was $200 less than any agent had quoted us. www.intimateplaces.co.uk gave us a great deal

So many good memories were made. We will return as soon as we are able.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Gerry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSDesire, Guest Relations Manager at Desire Riviera Maya Resort, responded to this review, 28 June 2014
Dear Guest,

First of all, on behalf of Desire Riviera Resorts & Spa, we want to thank you for your kind comments regarding your recent stay with us.

Our main porpuse is create sensual and great memories on our guests and we are glad we have accomplished.

We look forward to have the opportunity to host you in a near future!

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Desire Riviera Maya Resort

Property: Desire Riviera Maya Resort
Address: Carretera Cancun-Puerto Morelos Km 27.5 SM 12 | Mza 41, Lote 1, Fracc. 2, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #2 of 32 Speciality Lodging in Puerto Morelos
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Desire Riviera Maya Resort 4*
Number of rooms: 116
Official Description (provided by the hotel):
Desire Resort & Spa is a unique couples only resort, the first and only of its kind in Mexico, that located on Cancun’s Riviera Maya will surround you with amazing landscaping and a deliciously erotic atmosphere to unleash your imagination and stimulate your senses. A place of freedom where fantasies become real, a place to abandon inhibitions and truly be you. Imagine sharing this paradise with like-minded couples who also seek a sensuous, clothing optional upscale venue or an adventurous lifestyle experience.Desire Resort & Spa Riviera Maya is a unique, adults only resort (+21) ... more   less 
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Also Known As:
Desire Hotel Riviera Maya
Desire Resort Mexico
Desire Resort & Spa
Cancun Desire Resort
Desire Resort Cancun
Desire Resort And Spa
Desire Riviera Maya Resort Mexico

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