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“Puerto Morelos Paradise House of Awesome”
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Review of Villa XaAn

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Excellent
64 reviews
Main
Main
Main Bedroom Bath
Laundry Room
Pool Bath
Pool Bath
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Overview
Holiday Rental House -
3 Bedrooms, 3 Bathrooms, Sleeps 6
Puerto Morelos, Yucatan Peninsula

Reviews from our community

Excellent - based on 64 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
English first
French first
Portuguese first
Spanish first
Any
English first
Stephanie...
Greensboro, North Carolina
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Puerto Morelos Paradise House of Awesome”
Reviewed 5 May 2015 for a stay in April 2015
3
people found this review helpful

We loved loved loved this house. I want to list all the good things about it and I don't even know where to begin. Rick is a marvelous host and had everything covered. We didn't have to worry about a single thing during our stay. We meant to go to the beach more often, but the pool and backyard area was such an oasis and the house so lovely, we only went to the beach once! Our favorite restaurant ended up being Tamaleo's, which was right around the corner. Highly recommend it. Bicycles provided made it easy to get into town to hang out or buy groceries. Everything in the house was very comfortable and clean. Rick is very responsive and friendly. We will definitely be back.

Travelling group: Other
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
6 May 2015
Many thanks, your comments are great; glad you had a good time and definitely will live to have you back.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pinawa, Canada
Reviewed 4 April 2015 for a stay in March 2015
2
people found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Extended Family
Your age range 65+
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
6 May 2015
Many, many thanks; as always, it is reassuring knowing the efforts to provide personalised service and good, clean, affordable accommodation is noticed.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
ColoTrave...
Craig, Colorado
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“You want to relax in comfort? This is the place!”
Reviewed 19 March 2015 for a stay in March 2014
1
person found this review helpful

We stay here about a year ago but got busy and never left a review. All the other reviews say it all. From the quality of the accommodations to the owner, Rick, this is a great place to call home for a week or two. We plan on coming back but haven't made it yet. If you want to experience a more "in country" feel, but still like the comforts of home, this is a great place to do it!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The quality and cleanliness of the property.
Liked least: Location isn't the best. Owner might be a little too attentive with daily visits.
Travelling group: Spouse/Partner
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
20 Mar 2015
Jay;Many thanks for your kind comments, glad you enjoyed your stay and sincerely look forward to the opportunity of having you back.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sault Ste. Marie, Canada
Reviewed 28 February 2015 for a stay in January 2015
1
person found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The pool.
Liked least: Leaving
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
1 Mar 2015
Thank you! I'm so looking forward to having you back.
Warm regards.
Rick
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Lewm4106
Chicago, Illinois
1 review
“La vida floja”
Reviewed 14 February 2015 for a stay in December 2014

This wonderful house set in a residential neighborhood made our thirty day family vacation truly a "life of ease"! We were warmly welcomed by our host and he was at hand during the entire stay to make sure that we were comfortable. Mr. Fernandez made a special trip for our daughter who urgently needed a doctor.
The house itself is a delight! It is lovingly cared for and the pool trended daily. The spaces are beautifully laid out and decorated.
Rick made sure we were aware of how to get around and the cell phone he provided-free!-was a great help. He gave advice when asked, but respected our family vacation time.

Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
15 Feb 2015
Many thanks, you comments are sincerely appreciated; it surely was a pleasure having you and your family at Villa Xa'An and look forward to the opportunity of having you back on a future visit to Puerto Morelos.
Warm regards to you, your wife and all the family.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
chrisandg...
Bolton, United Kingdom
Level 3 Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Best villa we have ever stayed in ...”
Reviewed 20 September 2014 for a stay in September 2014
1
person found this review helpful

Th reviews i read before arriving at Rick's villa were all spot on . The villa is beautifully designed and very spacious. My two children (!) aged 20 and 25 had their own space and also loved Netflix. We went snorkelling which was wonderful and also visited Kantunchi to swim in the cenotes - I would highly recommend that.We visited restaurants recommended by Rick and all were excellent especially Mercadito on the beach where we had the best fish of the holiday.

Puerto Moreles is quiet and friendly with a superb beach - prefect place to relax. If you plan to go there just book Rick's villa and you won't be disappointed.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Rick's assistance and welcome - great Wifi and Mac station.
Liked least: Nothing !
Travelling group: Other
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
24 Sep 2014
Chris;
Thank you, I truly appreciate your comments. The best to you and all the family.

Rick
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
OmarAlamo...
Dhahran, Saudi Arabia
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Better than I expected”
Reviewed 8 September 2014 for a stay in August 2014
2
people found this review helpful

I have had the best vacation stay at Rick's place. I wanted a private place, and did not expect that there is a private place like Rick’s. Just book it and you won’t be disappointed.
About the awesome host Rick:
If you want more details about rich, let me start by telling how super helpful he was providing advice about transportation long before we arrived to Mexico for our short honeymoon. He inquired about my transportation arrangements, and as my car rental plans fell apart at the airport, Rick rescued us by contacting a shuttle service that took us from the airport to his place with half the price of airport taxi.
Rick provided a local cell phone, which I we used to communicate with tour guides, taxi drivers, and to make restaurant reservations. And when I was unable to communicate with anyone over the phone, or needed additional assistance, Rick was only a phone call away. The pool and the terrace of the villa was cleaned to perfection every morning by Rick himself, we never felt that our privacy was violated in any way or form, as he would call before he entered the property as we requested.
In a single phrase, he is a generous, respectful, and a helpful host.
About the villa:
The place was clean, and matched the pictures. It was a 2 USD taxi ride to downtown Puerto Morelos, 2 USD ride to Playa Del Carment using Playa Express. The neighborhood seemed a little scary at first, but as you go around and familiarize yourself with the surroundings and the people, you’ll feel more comfortable.
The pool is absolutely amazing, perfect water temperate for a dip after a hot day, and very clean and pleasant terrace to look at and enjoy. The kitchen had all the needed supplies and more. Purified water was provided at no additional cost. The villa was cleaned at our request. There were enough towels at all times.
Due to my experience, I have already recommended Rick’s villa to family and friends, and I will stay at no other place.

Thank you Rick for such an amazing experience 

How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: The privacy and the pool
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
13 Sep 2014
Omar, Shafaq;

Thank you for your kind comments, I'll always put my best effort forward to accommodate and make sure my guest ar comfortable and looked after, having you at Villa Xa'An was a share pleasure. You and your family will be welcome at Villa Xa'An or any of my other properties with open arms.

Warm regards,

Rick
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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