I couldn't even put into words how amazing this place was. Pictures don't even do this place justice. You have to see it to believe it. My parents have been going to Cancun and have been affiliated with the Royal Resorts timeshare for 20 years. This is the latest and the greatest the Royal Resorts had to offer and like our previous stays from previous years, they never seize to amaze me. They have literally thought of EVERYTHING and do an amazing job at making sure your needs are met during your entire stay.
My family and I just got back from our recent stay at the Grand Residence. We went for majority of the month of May and they made it very hard to leave and go back home to reality. Upon our arrival, we were greeted with hot towels and a fresh drink from the bar! They literally made it feel like home from the moment you walked in. The staff is incredible! We utilized our concierge (Octavio & Claudia) every day. They were very knowledgeable of the resort and surrounding areas as well. Puerto Morelos is a little neighboring town just off the road leading from the Grand Residence (5 minute ride). It's cute and quaint, filled with great places to eat and little shops. The food is some of the best I have ever had. My boyfriend and I ate at this cute place called El Merkadito. It was a seafood place and where you sit overlooks the beach. Great atmosphere and very nice for a date night.
We had other friends and family staying at the Royal Haciendas, which is about 30 minutes away, and the staff was also very helpful in arranging transportation for them to and from their resort to the Grand Residences so we could spend time together. We also hosted 2 parties at our villa and the staff who helped us put it all together was nothing short of fabulous! We hired a bartender and someone to pass out appetizers/finger foods. They did an amazing job and everyone had a great time! We will be doing this again for sure next year. Thanks to Jorge! (who provided us with our bartender and server)
This resort has only been open since December so only half the resort is built, but from what is already in place, the scenery is absolutely gorgeous. The view is amazing from the infinity pool, to the beach bar, to the amazing rooms, to the beautiful beach itself. Just everything is gorgeous. At the moment only one restaurant is open, El Faro. The food here also is amazing. We ate here on more than one occasion and each time was better than the first. I cant wait to try the other restaurants next year once they are up and running.
The resort is a little isolated but this is where your concierge comes in handy. They did an amazing job at making sure we were happy and if there was an activity or excursion we wanted to do, they made it happen. There is something for everyone at this resort so whether its couples or families with young and old kids, this is a place for you!
I highly recommend this place. When you're here, you are literally treated like gold! We met some great people, made new friends and had a great time! 3 weeks in this paradise, was definitely not enough! Cant wait to come back next year!
- Official Description (provided by the hotel):
- Welcome to a new standard in luxury and beachfront living. Grand Residences is a family-oriented resort on a spectacular beach in the quaint village of Puerto Morelos in the Mexican Caribbean. It has a lovely natural setting, 1 beautifully appointed Junior Suites and Master Suites offering every creature comfort and five-star resort amenities. Some of the two and three-bedroom suites also have access to a private pool, garden or roof terrace with a larger pool. The four-bedroom penthouse suite has a private roof garden and terrace with a pool, whirlpool tub, grill and bar. •Grand Residences is affiliated with The Leading Hotels of the World(R) •Spacious and luxurious Suites and Residences with every creature comfort •World-class activities and amenities •Beautiful beachfront setting •Elegant design inspired by Mexico's great historic haciendas •Gateway to the Riviera Maya, nearby Puerto Morelos is a tranquil fishing village famous for its beaches, coral reef and jungle cenotes. ... more less
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- Also Known As:
- Grand Residences Riviera Cancun Riviera Maya, Mexico