We had a wonderful experience at Grand Residences. Everything about the accommodations exceeded our expectations. From the great, timely, black car airport transfers to poolside service which included not just the customary towel towel service, but also Evian spritz's, fresh fruit kebabs and fruit "popsicles," our every wish was accommodated Our personal concierge, Alfonso, was attentive, polite, prompt and very helpful with activities and reservations. The gym is first class with Cybex equipment and helpful trainers, if desired. Every entertainment amenity is available: ping pong, kids and teens clubs, volleyballs for the pool or beach, snorkeling gear etc, and Carlos and Luis were real delights, very friendly and helpful. We stayed in the expansive master suite with a long beautiful terrace; the room was well-furnished, appointed with every conceivable amenity (espresso maker, washer/dryer, wine glasses, full kitchen etc) and overlooked the pool and Caribbean. The finishes are on-par with any 5 star resort like St. Regis, Ritz or Four Seasons. There is a well-stocked and reasonable gourmet grocery also on site. Beaches are soft, white and immaculate. Housekeeping was amazing, as was front desk--all very attentive. We have traveled extensively in the US and abroad, and have never found better and more generous treatment than we did at Grand Residences.
- Official Description (provided by the hotel):
- Welcome to a new standard in luxury and beachfront living. Grand Residences is a family-oriented resort on a spectacular beach in the quaint village of Puerto Morelos in the Mexican Caribbean. It has a lovely natural setting, 103 beautifully appointed Junior Suites and Master Suites offering every creature comfort and five-star resort amenities. Some of the two and three-bedroom suites also have access to a private pool, garden or roof terrace with a larger pool. The four-bedroom penthouse suite has a private roof garden and terrace with a pool, whirlpool tub, grill and bar. •Grand Residences is affiliated with The Leading Hotels of the World(R) •Spacious and luxurious Suites and Residences with every creature comfort •World-class activities and amenities •Beautiful beachfront setting •Elegant design inspired by Mexico's great historic haciendas •Gateway to the Riviera Maya, nearby Puerto Morelos is a tranquil fishing village famous for its beaches, coral reef and jungle cenotes (sinkholes). ... more less
- Reservation Options:
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- Also Known As:
- Grand Residences Riviera Cancun Riviera Maya, Mexico