The rooms are away from the main hotel and the river, across from the road, which was not adequately mentioned during the booking process. The bathroom door had no latch, and the wash basin tap water would either be scalding hot or freezing cold. It took some time consuming subtle manipulations to get the temperature right. And if you are the eco-friendly types who does not run the tap continuously while brushing or shaving, then you are in bad luck!
But what makes the hotel deserve a "terrible" rating is that there is no dead bolt or safety chain on the main door. It is a simple lock with metal key, and you have to check again and again to ensure that the door knob can not be turned from the outside to open it. For a room exposed to the highway, to haev a metal key which concept went outdated years ago, and more importantly no way to positively lock/secure the room from inside, is criminal.
- Official Description (provided by the hotel):
- A quaint stream-side inn. ... more less
- Reservation Options:
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- Also Known As:
- Big Sur River Hotel Big Sur