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Reviews (208)
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All reviewshouse restaurantthe clothing optional poolwine and cheese hourmountain poolrecent remodelalila hotelschef paulthe outdoor patio areahot water bottlesthe entire propertyinfinity hot tubstar servicerestaurant reservationsamazing weekendglamping tentsspa suiteevery staff member
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29 - 34 of 208 reviews
Reviewed 3 weeks ago

Our stay at Ventana couldn’t have been any more perfect. From our reception at the vallet, to the waiter at the Sur House, everyone we came in contact with was absolutely welcoming and professional. We were upgraded to a spa suite where we had a hot tub on the deck and fireplace in the room. Getting rest and relaxation were the only things we could possibly do. We will definitely be back to enjoy the peace and tranquility the property offers.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank dadel004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gladys P, Guest Relations Manager at Ventana Big Sur, an Alila Resort, responded to this reviewResponded 3 weeks ago

Thank you for your kind message and for taking the time to share your experience with us. I am delighted that your stay at Ventana was comfortable and relaxing. I look forward to welcoming you back in the near future.
Kind Regards,
Gladys

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Amazing time at the gorgeous Ventana Big Sur. Staff was helpful and friendly. The property and amenities were all amazing. We felt right at home, including our pooch Umi. Would definitely recommend it to anyone looking for a quiet retreat.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Doris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gladys P, Guest Relations Manager at Ventana Big Sur, an Alila Resort, responded to this reviewResponded 4 weeks ago

Thank you, Doris, for your kind message and for taking the time to share your experience. I am delighted that you enjoyed your stay! I look forward to welcoming you back in the near future.
Kind Regards,
Gladys

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

After a tough year for a variety of reasons, we decided to splurge for our wedding anniversary on a Big Sur escape. We selected a mountain suite with private hot tub. Even though we spent more on two nights than we do for most vacations all together, it was worth every penny! We escaped reality, relaxed, sat by our fire place and let the world go by. Service is impeccable. We will be back!

Stayed: June 2018, travelled as a couple
Thank Peggy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gladys P, Guest Relations Manager at Ventana Big Sur, an Alila Resort, responded to this reviewResponded 4 weeks ago

Thank you, Peggy, for your kind message and for taking the time to share your experience. I am delighted that you celebrated your anniversary with us, and were able to relax and slip away from the world. I look forward to welcoming you back in the not too distant future.
Kind Regards,
Gladys

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Gorgeous, romantic, unique glamping experience in the redwoods. Not cheap but well worth it for a special occasion! The airstream they've added with drinks, and bbqs from 2-6 on the weekend was also a really nice touch.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank Ari S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gladys P, Guest Relations Manager at Ventana Big Sur, an Alila Resort, responded to this reviewResponded 4 weeks ago

Thank you, Ari, for your kind message and for taking the time to share your experience. I am delighted that you enjoyed glamping in the canyons; I look forward to welcoming you back in the near future.
Kind Regards,
Gladys

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

wow, what a place....so glad we went! it came highly recommended, and it did not disappoint! we spent three nights for our 25 year anniversary and the room was so private and serene with beautiful view, so centrally located on property (room 34), and the food and overall service were lovely, wine and cheese pairing every afternoon was a lovely touch. very relaxing and romantic. hope we can go back again.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Azy626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gladys P, Guest Relations Manager at Ventana Big Sur, an Alila Resort, responded to this reviewResponded 4 weeks ago

Thank you for your kind message and for taking the time to share your experience. I am delighted that your anniversary celebration was relaxing and comfortable. I look forward to welcoming you back in the near future.
Kind Regards,
Gladys

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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