I surprised my wife and took her to California for our anniversary and her birthday. She had never been to CA so I wanted to make it a special trip.
After soul searching and trying to decide if the price of admission was acceptable, I pulled the trigger and booked our stay at the Post Ranch Inn. And let me tell you, it far exceeded our expectations, and then some.
There are some hotels that claim to have excellent customer service... and then there ARE some that redefine it. Post Ranch falls into the latter category.
From the moment you are greeted at the main gate and park your vehicle at the base of the property, you are treated with a level of refinement rarely seen. A Lexus SUV immediately arrives to take your luggage and bring you to the reception building about mid way up the hill. You are then welcomed with such sincerity it is almost suspicious. They politely prod you with questions so that they can tailor your experience... which we discovered later on.
Because they knew it was a special occasion for us and that we were gluten-free guests... once we were shuttled up to our gorgeous room overlooking the Pacific, with completely unobstructed views of the ocean, we noticed that every hand-made treat was gluten-free, and make for us. Nice touch. And let me tell you, the chocolate chip cookies were AMAZING!
Breathtaking views doesn't really capture this incredibly overwhelming feeling you have when you first step out onto the deck. You have to experience it to know what I mean.
Wondering the property was a worthwhile venture! There are many acres to hike and explore.... there are a couple of infinity hot tubs perched on the cliffs overlooking the ocean and sunset. The main pool is tucked away and just beyond the organic gardens that produce much of what you eat at the gourmet restaurant.
I wish I could describe this better... but it is something you just have to experience for yourself to truly appreciate it. It's not cheap, by any stretch. Likely the most expensive hotel we have stayed at (and we've stayed at some nice places!), but this is a once-in-a-lifetime kinda place. I wish everyone could experience it once in their lives.
If you can afford it... just do it.
The restaurant was an interesting experience. Our server was an amazing lady with an abundance of patience. Since this was an ultra gourmet dining experience for us - we need to have several things 'translated' for us. ;-) She did so with kindness and without judgement.
If I had to change one thing about the trip though... I would drive into town and eat at one of the local eateries instead of spending $400 (with no alcohol) on super deluxe fancy food. But we're more casual than most of the patrons...
The history of the property is fascinating too.... and the fact that they go above and beyond on the green things (environmental elements) is part of why we chose to stay here.
One final note on the exceptional service. When they were prodding about our trip to date and future stops... there was a reason. Upon our check out, not only did they have a gluten-free anniversary desert waiting for us, they had two chilled bottles of water in the car AND they programmed the GPS for our next stop. You tell me, is that not exceptional service?! We think so.
Hope this helps! Enjoy if you go!
David & Mandy
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- Also Known As:
- Post Ranch Hotel Big Sur
- Post Hotel Big Sur
- Post Big Sur