My boyfriend and I stayed at Cedar Creek last November for a long weekend. The location is absolutely stunning, however we had several issues with the service.
We arrived at 3 pm on the Friday, and went to pick up the keys. We were then followed up to our cottage by Lesley, who had not brought up our breakfast hamper or the bottle of wine we had requested on arrival. She then scolded us for 'driving too quickly' and not parking in our allocated spot which we had not been told about.
The next day, we had booked a wine tour with Cheers bus tours (a company recommended on their website). The bus tour manager neglected to pick us up. We called him and expressed our disappointment and went and had brunch in Wollombi. When we arrived back, we went to do a wine tasting at the chapel, and we were scolded again for calling the bus tour, because apparently we were rude the bus manager who was a very good friend of the cellar operator.
However, the sparkling wine is beautiful as is the property as a whole. We will not be going back for a stay though.
- Official Description (provided by the hotel):
- Set on 550 acres in the Wollombi area of the Hunter Valley, NSW. The cottages have wonderful views overlooking our vineyards and the valley beyond. Wood-fires, spa-baths, air-conditioning, privacy assured. Self-contained with kitchen and wood BBQ. Tariff includes country breakfast hamper, port and chocolates and midday checkout. Great location and hospitality. Relax on the verandah with a glass of our organic Stonehurst Wine and enjoy the wonderful birdlife, animals and night skies! ... more less
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