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“Deception by omission of fact?” 3 of 5 bubbles
Review of Onetangi Beach Apartments

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Onetangi Beach Apartments
Ranked #1 of 2 Onetangi B&B and Inns
Certificate of Excellence
Hamilton, NZ
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Deception by omission of fact?”
3 of 5 bubbles Reviewed 6 August 2014

Wonderful situation and staff. However a three day stay did not qualify for any servicing of the unit (the "conditions" were not divulged until we asked), SKY TV provided only 5 channels, 2 of which were Sport (not everyone finds them of interest), and the sofa was a back-breaker.

  • Stayed August 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Service
Helpful?
Thank Janelle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
onetanibeach, Manager at Onetangi Beach Apartments, responded to this review, 11 August 2014
Hi Janelle, Unfortunately this was an error on behalf of the booking agent you booked your stay through. We have contacted the company and advised them of your comments directed to Onetangi Beach Apartments; and this was there response: "Sorry you had to deal with that issue on trip advisor - see note below that has gone out to all the consultants. There is a clear note (highlighted in yellow) beside your property in the notes to say "no daily service". It must have been missed." I am confident we have cleared this issue up with the booking agent Janelle, as they are aware of how people follow reviews on Trip Advisor. We hope that this has not deterred you from staying with us in the future and we do hope to see you again. Tanya Russell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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180 reviews from our community

Traveller rating
    78
    71
    18
    10
    3
See reviews for
55
63
9
10
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Spanish first
  • Any
English first
Auckland Region, New Zealand
1 review
2 of 5 bubbles Reviewed 14 July 2014

Have stayed here before so knew it is a handy location. But this time there was mold on the ceilings, and it was so dusty I didn't sleep well. It's a shame that the rooms were not up to standard because the service seemed friendly and accommodating. Was disappointed that they told me to put fruit scraps in the bin after I had read that they have a sustainability policy with rubbish.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank Stephanie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 6 July 2014

Rooms were comfortable, tidy and warm nice size apartments, rooms a little tired. Staff need to knock before entering spa they did apologize but door was locked. just simple manners were required and stay would of been excellent so had to down grade review

Room Tip: Ask for rooms with carpet, tiles very cold in winter as others in our group found in there room
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  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Rex G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rotorua, New Zealand
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 24 June 2014

Just a lovely spot and although the apartments are looking a little well used with bad chips in the coffee table etc it is clean and well set up. Personally found non-replacement of milk for coffee after the first day a little on the nose but overall a really lovely place to stay.

Room Tip: The new 2 storey apartments are a great option and worked well even for a business trip with colleag...
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  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Soupdeloup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fleet, England, United Kingdom
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 18 June 2014

These beach apartments are within 2 minutes of the beautiful resort of Onetangi on Waiheke island and you can hear the sea lapping on the sand as you lay in bed, idyllic! They are very well equipped, great kitchen, lovely bathroom, with large balcony. You can order breakfast to be delivered to your apartment. We stayed for 2 nights as we were attending a wedding at Mudbrick Vineyard and I would love to have stayed for longer.

Room Tip: All rooms are great.
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  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
56 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 15 June 2014

My wife, infant son and I found the Onetangi Beach Apartments to be quite suitable for our 4 days on Waiheke and relatively good value compared to the alternative, boutique options available. The apartments are well loacted with the beach just over the road and good bar/ restaurants on either side of the complex.

Our one bedroom beachfront apartment had some beach views from the room and full beach views from the balcony. The full sized kitchen was well equipped and the washer / dryer was very useful to us. We found that the apartment received a lot of direct sun in the afternoon and became very hot. The only way to avoid the direct sun was to close the curtains, which cut off all light and hid the views. Some type of blinds or shade over the balcony would have been very useful. I think that the strand type partments next door may have faced the other way and not had this problem.

The complex was quiet for our mid-week stay and very relaxing. I would happily recommend it to others who are looking for self contained accommodation on Waiheki.

Room Tip: Maybe try the strand apartments next door to get a good view without getting too much direct afterno...
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  • Stayed March 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jimmy452
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Onetangi, Manager at Onetangi Beach Apartments, responded to this review, 16 June 2014
Hi Jimmy, Thank you for your posting to TripAdvisor, we are glad you enjoyed your stay with us and the weather played the part also!
I am very happy that I can advise you brand new blinds are being installed today in all the Beachfront apartments, upstairs and down stairs. The new blinds are sun filter blinds, they allow the light to come through but without all the heat of the sunshine - exactly what would have made your stay with us 100% perfect I imagine :-) I hope to see you stay with us again in the future should you visit our beautiful island again. Warm regards, Tanya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland, New Zealand
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 4 June 2014

we had the pleasure of a wonderful weekend on Waiheke recently and stayed 2 nights at the Onetangi Beach Apartments. The place was perfectly adiquite and despite the cold nights and only a small heater was ver warm. Only negative was the owners were called away for a funeral so there was noone to cook breakfast but that is excusable I guess. I would definatley stay here again. Wonderful lovcation and freindly staff.

Room Tip: We stayed in the beachside 1 bedroom and it was great. View ofthe see from the balcony
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  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Bonedog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Onetangi Beach Apartments

Property: Onetangi Beach Apartments
Address: 5-7 Fourth Avenue | Onetangi Beach, Onetangi, Waiheke Island 1081, New Zealand
Phone Number:
Region: New Zealand > North Island > Auckland Region > Waiheke Island > Onetangi
Amenities:
Beach Business Centre with Internet Access Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 B&Bs / Inns in Onetangi
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Onetangi Beach Apartments 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
Waiheke Island holiday accommodation and conference venue on beautiful Onetangi Beach, Waiheke IslandLocated right on Onetangi Beach, the most beautiful beach in the Auckland region, this 2km, north facing white sandy beach is the perfect getaway.Onetangi Beach Apartments is unique in that it has a wide range of modern accommodation for all types of travelers, all in the one location. It is the perfect base for ocean enthusiasts, nature lovers, families, couples, corporate groups, wedding parties or those just looking for a little rest and relaxation.We offer quality, fully serviced holiday accommodation with Spa Pools, Sauna, WiFi and Room Service. Our helpful staff have the local knowledge that will ensure you get the best that Waiheke has to offer, just ask us. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Agoda, Odigeo, Hotels.com, Hotel.de and HRS so you can book your Onetangi Beach Apartments reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Onetangi Beach Apartments Hotel Waiheke Island

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