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Novotel Auckland Ellerslie Hotel
Ranked #1 of 8 Hotels in Greenlane
Certificate of Excellence
GreenLeadersSilver level
Reviewed 8 August 2014

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank kuzma454
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Renato G, Manager at Novotel Auckland Ellerslie Hotel, responded to this reviewResponded 8 August 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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424 - 430 of 1,011 reviews

Reviewed 6 August 2014

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Guinness442
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Renato G, Manager at Novotel Auckland Ellerslie Hotel, responded to this reviewResponded 8 August 2014

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Reviewed 31 July 2014

Room was very clean and comfortable. Excellent service from reception staff and restaurant staff. Would have been good to have a compendium of services in both the hotel and locally available in the room.




  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Jaws123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renato G, Manager at Novotel Auckland Ellerslie Hotel, responded to this reviewResponded 6 August 2014

Hello there and thank you for your review and suggestions.

Best regards.

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Reviewed 31 July 2014

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank John W
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Renato G, Manager at Novotel Auckland Ellerslie Hotel, responded to this reviewResponded 6 August 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 22 July 2014 via mobile

Stayed here at the start of the month. Checked in late nice room on top floor. Woke up early for breakfast before meetings all day. In the resturant i was greeted by this young guy his name began with K (kerin). He greated me with a smile and asked if i wanted a coffee the next thing i know he was there with an amazing flat white the best ive had. All the staff were amazing from check in to check out but the resturant staff were amazing. The choice off food in the buffet amazing.

Stayed: July 2014, travelled on business
1  Thank youngJase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renato G, Manager at Novotel Auckland Ellerslie Hotel, responded to this reviewResponded 23 July 2014

Thanks very much for your feedback and it's really great to see that our team is doing a wonderful job in providing outstanding service to our guests.

We hope to see you soon and thanks again for sharing your view.

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Reviewed 20 July 2014

Service at Novotel Ellerslie was second to none! All staff were very friendly and professional and went above and beyond to ensure we had a great experience. Rooms were comfortable, clean and aw ell presented. Great variety of food at breakfast buffet. Limited parking but again, the efficient staff took care of parking our vehicle in the secure parking (and collecting it on check out) so we did not have to walk to and from car park. We will definitely be back at Novotel!

  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank Scherie07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renato G, Manager at Novotel Auckland Ellerslie Hotel, responded to this reviewResponded 21 July 2014

Thank you very much for your feedback.

We are happy to hear that you enjoyed your time with us and that the team provided excellent service.

Have a great week and we look forward to seeing you again soon.

All the best.

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Reviewed 19 July 2014

Stayed over night - staff were friendly, efficient & obliging. In fact the staff we dealt with were excellent. The breakfast is one of the best I have had - great array to chose from & nicely displayed. Staff in the breakfast room were great - always a smile and efficient. Loved the latte. The hotel is fresh and well laid out. Our room was just what we needed with a great shower over the bath. Enjoyed the 11am check out - excellent for a nice break away. Thank you.

  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank MargaretNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renato G, Manager at Novotel Auckland Ellerslie Hotel, responded to this reviewResponded 20 July 2014

Hello Margaret and thank you so much for your lovely feedback.

The team is very happy to know that you enjoyed your stay and we look forward to welcoming you again soon.

Have a great week!

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Additional Information about Novotel Auckland Ellerslie Hotel

Address: 72-112 Green Lane East, Greenlane, Auckland 1051, New Zealand
Phone Number:
Region: New Zealand > North Island > Auckland > Greenlane
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Greenlane
Price Range: £101 - £218 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Auckland Ellerslie Hotel 4.5*
Number of rooms: 147
Official Description (provided by the hotel):
Novotel Auckland Ellerslie is a premium 4.5 star hotel and conference venue in Auckland. Ideal for business trips, the hotel is conveniently located adjacent to the Ellerslie Events Centre, with easy motorway access, just 25 minutes from Auckland airport. ... more   less 
Reservation Options:
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Also Known As:
Novotel Auckland Ellerslie Hotel Greenlane
Accor Auckland Ellerslie
Auckland Novotel

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