The hotel was very clean, comfortable and stylish, however the staff were not up to the same standard. During our stay, we witnessed an altercation between staff while waiting to be served. Guests were left to stand around awkwardly until this was over. We also had to remind reception staff of our complementary drinks as part of our Accor membership when all other hotels have presented this to us upon check-in. We normally receive wonderful service while staying at Accor hotels but felt less welcome at Novotel Ellerslie.
- Official Description (provided by the hotel):
- Novotel Auckland Ellerslie is a premium 4.5 star hotel and conference venue in Auckland. Ideal for business trips, the hotel is conveniently located adjacent to the Ellerslie Events Centre, with easy motorway access, just 25 minutes from Auckland airport. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, ACCOR, Ctrip TA, Hotels.com, HotelQuickly, Evoline ltd and Cancelon so you can book your Novotel Auckland Ellerslie Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Novotel Auckland Ellerslie Hotel Greenlane
- Accor Auckland Ellerslie
- Auckland Novotel