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“Palm House Review”
Review of Palm House

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Palm House
Ranked #1 of 4 Wynberg B&B and Inns
Rustenburg, South Africa
1 review
“Palm House Review”
Reviewed 5 May 2014

Lovely place to stay and we had an amazing view, albeit via a small window. The rooms were adequate and spacious and we enjoyed our short stay. Staff were friendly and helpful. I would consider staying there again if we are in the area.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel

Helpful?
Thank Estelle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalmHouse, General Manager at Palm House, responded to this review, 19 June 2014
Dear Estelle H,

Thank you for your review.

I am delighted that you had a pleasant stay and we hope to see you again in the near future!

Regards

Shaun Lawrence

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

81 reviews from our community

Traveller rating
    42
    29
    7
    3
    0
See reviews for
25
16
4
26
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • German first
  • Any
English first
Los Angeles, California
1 review
Reviewed 2 April 2014

Our big group had an excellent stay at The Palm House. We were 11, and stayed in the same house. The rooms were large and very comfortable. Much better than staying in a hotel if you are in a group. We could enjoy the bar and the restaurant almost exclusively for us. Were can you find better privacy? The staff was five stars.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Moises F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalmHouse, General Manager at Palm House, responded to this review, 4 April 2014
Dear Moises,

Thank you for your positive feedback.

I am pleased that you and your group had a pleasant stay at Palm House as we strive for service excellence.

I wish you all well for the rest of year ahead and hope to see you again in the future.


Regards

Shaun Lawrence
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg
1 review
Reviewed 10 March 2014

Mustapha is 'really the host with the most' - he provided excellent and thoughful service. He has made me feel very welcome, thus Palm House has become my new home, away from home.

Thank you for a superb experience.

  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Amanda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalmHouse, General Manager at Palm House, responded to this review, 4 April 2014
Dear Amanda R,

Thank you for your review.

I am pleased that you had a pleasant stay with us and I will commend Mustapha on the excellent

service he provided you.

We will be looking forward to welcoming back soon!

Regards


Shaun Lawrence

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed 17 January 2014

We recently visited Cape Town on a family holiday and stayed at the Palm House in Wynberg. We chose the location as it central to the Southern Suburbs of Cape Town and were blown away by the staff friendliness and "going the extra mile". The rooms were neat and tidy, and the views beautiful as well. 5 star service all round! We will definitely be back!

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Mike G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalmHouse, Manager at Palm House, responded to this review, 22 January 2014
Dear Mike G,


I am delighted to hear that you and your family enjoyed your second visit to Palm House.

We strive to leave a lasting impression on all our first time guests who may return in the future.

It was great to catch up and see how your son had grown since 2011!

Kind regards


Shaun Lawrence
General Manager
Palm House
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Breda, The Netherlands
2 reviews
Reviewed 5 January 2014

Home in Africa. Nice quiet location. Most friendly staff. Excellent rooms/cottages. We enjoyed it immensely. Will come again on our next trip to Capetown. Will rent a car then. Although Sean was always willing to drive us.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank ReinvanderLouw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalmHouse, Manager at Palm House, responded to this review, 7 January 2014
Dear Ben A,

Thank you for your feedback.

I am delighted to hear you had a fantastic stay with us at Palm House over the festive season.

It was a pleasure sharing our beautiful city with you and your family.

I wish you all of the best for 2014 and hope to see you all again in the future!


Kind regards


Shaun Lawrence

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 26 December 2013 via mobile

Stayed at the hotel for convenience for my daughter's wedding. It was close to the church so that made a difference for us. We could also accomodate more people in the 6person cottage and 4person cottage. I stayed at the Palm before and it seems nothing has changed there in 2 years. I wish they would do more with respect to overall maintenance and client service. I believe this would make a huge difference. The staff in general are pleasant and respectful but when things are not really well maintained, one forgets how pleasant the staff are.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Swalma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalmHouse, Manager at Palm House, responded to this review, 7 January 2014
Dear Swalma,

We appreciate all guest comments. Whether they be positive or negative ones we use them as a measuring tool to help us identify areas where we excel and also areas we may need to improve on.

I am sorry that we did not live up to your expectations.

Kind regards

Shaun Lawrence

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
1 review
Reviewed 10 November 2013

....would love to go back. We were delighted to be upgraded to the Pool room. This was a 'flying visit' for a week and has certainly wetted our appetite for a return visit. We used the metro from Kenilworth, but it was good to have the option of the hotel's taxi service.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Ben A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalmHouse, General Manager at Palm House, responded to this review, 13 November 2013
Dear Ben A,

Thank you for your review.

I am delighted that you had a pleasant stay with us and hope you keep your word and return in the future!


Kind Regards


Shaun Lawrence

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Palm House

Property: Palm House
Address: 10 Oxford Street | Upper Wynberg, Wynberg 7800, South Africa
Region: South Africa > Western Cape > Cape Town > Wynberg
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #1 of 4 B&Bs / Inns in Wynberg
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Palm House 4*
Number of rooms: 14
Official Description (provided by the hotel):
Surrounded by majestic palms this tranquil retreat overlooks the magnificent Constantiaberg Mountains, taking in the rear view of the "Twelve Apostles" and "Table Mountain" Palm House was designed by a protégé of renowned architect Sir Herbert Baker in the early 1920’s and has been lovingly restored to its full grandeur. The entrance hall with its original oak floors and magnificent staircase greet you after entering the elegant arched entrance. Wood paneling, open fireplaces and rich, relaxing and elegant décor will make you feel as though you are a special guest in a private home. ... more   less 
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Also Known As:
Palm House Wynberg, Cape Town, South Africa

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