I atteneded the Quality Hotel for a confrence so am reveiwing this and service. I am not revewing the hotel rooms or any other facilities not mentioned.
The confrence was for 3 days the hotel is in desprate need for repair the public and confrence room areas are very dated. In the 3 days we were there the service declined rapidly. Tea and coffee that had been ordered took ages to arrive and when it was delievered it was cold as if it had sat for ages.
Housekeeping in public areas and the confrence rooms was at best poor and the customer service was poor. If i was planning a confrence again i would not be considering this hotel. The managment need to take control to make some major improvements.More