Checked in to this hotel last week and ended up calling our booking agent to get moved. This place is disgusting, mould on the bathroom ceiling, rooms thick with dust and so old fashioned!!
I was definitely worried after reading other peoples reviews but looked at the website and thought it looked okay, the pics on the web must be another hotel, certainly not this one.
I complained to the hotel and got a really defensive response back from the manager, basically disagreeing with my comments and saying that everyone else loves the place ( I doubt it very much) we even met people in the lift who went out of their way to talk about how horrible the hotel is....
Trust the majority of the comments on here please, wouldn't wish this on anyone!!!
- Official Description (provided by the hotel):
- The 135 bedroomed hotel is situated in the city centre within walking distance to theatres, shops, casino, restaurants & bars. All bedrooms have en-suite facilities, tea & coffee making facilities, direct dial telephones & hairdryers as well as complimentary WIFI access. We boast a superb restaurant, 7 meeting / conference rooms, including two large function rooms which are ideal for hosting parties & wedding receptions. Free wifi access throughout the hotel, guests can also enjoy complimentary use of the hotels leisure facilities which include Heated Indoor pool, sauna, steam room, Jacuzzi & fully equipped gym. ... more less
- Reservation Options:
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- Also Known As:
- Quality Hotel Stoke On Trent
- Quality Inn Stoke On Trent
- Quality Hotel & Leisure Stoke On Trent Stoke-On-Trent/Hanley