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“Great night out”

Genting Casino Stoke
Ranked #3 of 15 things to do in Hanley
Certificate of Excellence
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Owner description: Casino Restaurant Late Bar Gaming Slots Electronic Gaming Entertainment Poker Roulette Blackjack
Reviewed 4 May 2014

Went to the Genting Club in Stoke for my birthday. We booked a party package for 39 and despite the large group size the service was excellent. The food was lovely and the staff were very efficient and welcoming. We had a great night and would highly recommend the party package which was excellent value for money.

Thank Denise W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"great night"
in 15 reviews
"sunday lunch"
in 5 reviews
"food was lovely"
in 5 reviews
"gaming tables"
in 4 reviews
"steak"
in 4 reviews
"mid week"
in 5 reviews
"christmas party"
in 3 reviews
"new year's eve"
in 3 reviews
"genting casino"
in 3 reviews
"free bet"
in 3 reviews
"value for money"
in 5 reviews
"meal package"
in 2 reviews
"service was excellent"
in 2 reviews
"see you soon"
in 2 reviews
"live entertainment"
in 2 reviews
"second to none"
in 2 reviews
"without a doubt"
in 2 reviews
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81 - 85 of 98 reviews

Reviewed 4 May 2014

Birthday celebration party of over 40. Service excellent everyone served within minutes. Food very good well presented and tasty. I am not a gambler so cant comment on that aspect but the entertainment was good and really enjoyed the night. Will definitely return

Thank Karen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2014 via mobile

Been here on 3 occasions now and once since the revamp. Only been for the restaurant but each time has been brilliant. The staff are always helpful and smiley. Valentines was special, pricey but so is everywhere that specific day. Very impressed with the portions of food and the presentation. The only bad point is that I was quite looking forward to splashing out on a few cocktails to receive a very bland cocktail in a champagne flute that wasnt even full! I didnt have another.

Thank ZBH88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2013

Great night, booked a table for a birthday party. The service was very good couldn't fault it. The food was lovely, we couldn't eat it all. Then we had fun on gambling tables. Everyone really enjoyed the night, and would love to go back

Thank Pam W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 29 September 2013

First time here since changing from Circus Casino, and so disappointed. Booked table for 9pm, got a call later asking if i could be put back till 9:30pm which i agreed too, thinking it would be busy. On arrival we was impressed with the refurb, making it look very up market, but noticed quickly how cold it was, wish i had taken a jumper or coat. Don't know why our booking was put back as food area not busy at all!! Anyway after been seated for our food, the 4 waiters forgot about us, so it was 10pm before they took our order, by this time the entertainment had started, which was a couple singing songs from Grease etc, it wasn't the fact that they were poor that bothered me it was when the woman singer started to jump around in the aisles trying to get people to join in, while people were still eating. The plus side to the night was that the Gammon we had was probably the best i have had for a very long time, but the chef needs more practice doing onion rings, (to burnt, to much batter couldn't taste the onion). We decided not to have a pudding as the singer was still trying to shove the mic in front of us. Food was good value £27 for two of us, but disappointed about the £2 each supplement charge for poor service.
Another gripe i have compared to when it was a Circus Casino, the staff looked very depressed didn't see an encouraging smile all night, and their dress code (uniforms) looked tatty.
Maybe i'm getting old but, one thing i learn't is you don't need to doll yourself up to get in anymore, it no longer a special place to go, other couples we spoke to had spent all day buying new outfits to wear, only to realise your tracky bottoms or jeans would do. Previously we have spent 6/7 hours there, last night we were out of there by midnight. Very disappointed.

5  Thank Ian I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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