Stayed here as a couple on Friday the 4th of October, the night before we went to Alton Towers. I really do not know what all the complaints are about. It may be a little run down on the outside due to the work that is going on around it but as soon as you walk in to the hotel there is a massive change of scenery. The lobby area is nicely decorated and we were welcomed by a lovely girl called Chelsea who checked us in, gave us information on dinner and breakfast and gave us our keys. As for our bedroom, it was small with an ensuite, exactly what we needed. I was scared to enter the room because of the negative reviews people were giving the place. THERE WAS NOTHING WRONG WITH THE ROOM. Yes, the furniture and decorating was a little dated but the hotel has been around for years and if it was any more modern you would have to pay five times the price!! Everything was in working order and the rooms were spotlessly clean. You are a two second walk from Tesco, Pizza hut and the small town center which was nice. We chose to have dinner in the hotel where I had burger and chips and my girlfriend had southern fried chicken. Top meal, it was lovely. Then in the morning we had a full English between us which was also top notch. The staff there were so down to earth and lovely, you could have a laugh and a joke with them and actually have a conversation. I really dont understand what all the complaints were about. If you are paying so little for the hotel what are you expecting? You're expecting 4/5 stars for 2 star prices. The people writing negative reviews are stuck up and fussy. nobody had any complaints while we were there!!! Idiots.
- Official Description (provided by the hotel):
- The Hotel has now changed ownership and is undergoing renovation work as of the 15th January 2015 ... more less
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- Also Known As:
- Crown Hotel Stoke On Trent
- Crown Hotel Longton, Stoke-On-Trent