My partner our dog and I recently had the misfortune to include a visit to this venue on a days walking trip, before entering the premises we were made unwelcome by the signs saying 'NO BOOTS' in an area where a large % of your potential customers are walkers how arrogant, it gets worse upon entering.
I sat on the edge of an outdoor area and my partner went inside to get us and dog drinks plus a lunch menu she returned very red faced telling me how she had been told off by an elderly woman for going to pick a water bowl up for the dog saying it is for dogs inside only she had also been told to pick the bowl up by the lad behind the bar, no lunch menus to be had just a confusing chalk board behind a very dated calvary area. Being on foot and the only place to eat for miles we decided to have some lunch my partner order and collected baguettes and chips my partner wanted some salt and vinegar none available at the service area so she used some from one of the tables in the empty restaurant to be told off again by this nasty elderly woman 'the condiments on the tables are for restaurant users only not for those eating outside'.
My partner return with our lunch again red faced with their being no condiments outside this means that even though you pay the same and have the same menu you're not allowed salt on your dinner in the garden and if you dare to touch the salt inside you will be told off like a naughty child, I would add lucky for the rude woman my partner is not a confrontational person as I'm sure many other people would not just turned the other cheek.
This venue is living on the back a great view and does not care in anyway about the customers who visit. Beware
- Official Description (provided by the hotel):
- We are situated in the tiny Derbyshire village of Over Haddon, perched above the stunning Lathkill Dale, boasting one of the most spectacular views from any pub in the county. We have four ensuite bedrooms, two overlooking Lathkill Dale. We serve food daily in our traditional bar and recently refurbished Dining Room. ... more less
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- Also Known As:
- The Lathkil Hotel Over Haddon, Bakewell