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Globales Costa Tropical
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Reviewed 30 July 2014

Just come back today, a week at this hotel, very good indeed, the staff all working hard, pleasant and very helpful.
Reception desk, very helpful too. Help in where to go and what to do off the complex, sports activities for all the family every day on the complex. Jacuzzis was very good, highly recommend this.
Food was lovely, great selection, don't expect it to be just for the English, there's a variety for all nationalities!

Plenty of drinks too. Good branded drinks, pool was lovely, kids entertainment was good, lovely bar staff and good night time entertainment too.

I couldn't wish for a better holiday, there's a free local bus service to a shopping mall, buses run every half hour, ate out a few times in the next village. Good food at the Le Captains Tapas bar.
Also a lovely Chinese restaurant 5 minutes down the road from hotel, heading towards to costal path towards the beach and next town, where you can also feed the chipmunks and feed the collared doves off your hand, on the benches on the costal walks, loved the breeze, helped to keep you slightly cool.

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
10  Thank Belinda532014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality M, Gerente at Globales Costa Tropical, responded to this reviewResponded 8 August 2014

Dear guest,

Many thanks for your kind comment and positive feedback on TripAdvisor. We are very happy to know that you had a great experience in our hotel and that our services and facilities met with your expectations.

It is exciting to read nice reviews regarding our staff and our premises as our number one priority is customer satisfaction.

We hope you choose again our hotel or any other of the Globlaes group for your future vacation.

Kind regards,
Raul Sanchez.
Hotel manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2014

We stayed here for 11 nights over June/July and absolutely loved the place. Costa Tropical has the most friendly, welcoming and certainly the hardest working staff.
The first thing we noticed was the smell of cleaning fluids when we entered our room which can only be a good thing. The rooms are a little dated but as they are so clean and everything works, who cares!
The pool is cleaned thoroughly daily and pride is clearly taken in doing so as it is spotless, we watched the men cleaning the pool on numerous occasions and they don't stop until it's perfect. The water is very cold when getting in, however... once in, it's lovely and is made even better by a swim up to the bar!
The views from the hotel rooms are amazing, how great is it to wake up every morning to a pool view AND a sea view!
The area is a little out of the way (albeit a 15/20 minute walk) but as we had hired a car for our stay, this didn't bother us in the slightest. (Our car hire was booked before we went through Goldcar at only £57 for 11 days).
Please be aware there are few bars & restaurants around this hotel. This was ok for us but may not be for others. The nearest town for bars & restaurants is Caleta which was only a €4 taxi ride, which the reception staff booked for us.
The food was more than adequate for a 3* hotel, plenty to choose from and a selection of everything for anyone. Vegetarian meals can be pre-ordered at reception, although the selection on an average day could easily satisfy any vegetarian.
If you're not all-inclusive, the cheapest way to shop is at the local Mercadona supermarket which is a 10 minute walk away from the hotel, back down onto the main road and towards the airport. Or failing that €2 in a cab. We bought a bottle of vodka there for €4 and got all of our toiletries and sun cream there at less than half the cost of in the UK!
The people that slate this hotel are not to be listened to, they are paying for 3* and expecting 5*... The hotel is clean, friendly, well looked after, has good food and the staff (including Raoul the manger) are always available and friendly.
Cannot wait to go back which we so definitely will do!

Room Tip: Book a hotel room (not a bungalow) to ensure a sea & pool view.
  • Stayed: June 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
16  Thank Clairelou2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality M, Gerente at Globales Costa Tropical, responded to this reviewResponded 8 August 2014

Dear guest,

Many thanks for your kind comment and positive feedback on TripAdvisor. We are very happy to know that you had a great experience in our hotel and that our services and facilities met with your expectations.

It is exciting to read nice reviews regarding our staff and our premises as our number one priority is customer satisfaction.

We hope to see you soon in Costa Tropical or any other of the Globlaes group for your future vacation.

Kind regards,
Raul Sanchez.
Hotel manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2014 via mobile

Just got back we had a great time the plcae is spotless and they are cleaning all day long. The pool is a great size, staff are very friendly and helpful and one member of staff that really stood out for me was sandra she was so heard working and always had a smile on her face, she worked in the restaurant and then all day at the pool bar. This is a great place for realxing . We tuck taxi to local market and ti main shopping centre it was very cheap and we felt very safe. Looking to go back later this year loved it

Stayed: July 2014, travelled with family
10  Thank PaulaOttey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality M, Gerente at Globales Costa Tropical, responded to this reviewResponded 8 August 2014

Dear guest,

Many thanks for your kind comment and positive feedback on TripAdvisor. We are very happy to know that you had a great experience in our hotel and that our services and facilities met with your expectations.

It is exciting to read nice reviews regarding our staff and our premises as our number one priority is customer satisfaction.

We hope to see you again soon..

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2014

Great holiday....me, my partner and two kids. Weren't expecting much but exceeded all expectations. Place spotless, pool great and food and snacks ideal. Only gripe is that there is 13 parasols around main pool for all the families there. If you weren't up by 0815 you missed out....people snake their towels around parasols, so we had to do same as got heat stroke 3rd days as wind deceiving. Sun beds unlocked at 0900 but did not stop people taking them from toddler pool or breaking into the stack. More parasols and monitor unused reserved beds all day please!
We are going back next year and I will look forward to it. Supermarket 3 euro in taxi....toiletries and sun lotion really cheap. Buy it when you get there! Taxi cheap from airport and beaches and wild chipmunks a must do while there! Great holiday!

Room Tip: Main hotel have all got pool AND sea views
  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
8  Thank sara c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality M, Gerente at Globales Costa Tropical, responded to this reviewResponded 30 July 2014

First of all, and in the name of all of us here in the hotel we say thank you for writing a comment in TripAdvisor, and we are very pleased to know that you had enjoyed your stay here with us.

We always work as hard as we can to assure you a great holiday under the bright sun of Fuerteventura, and when somebody, like you, put some lines just to say you had nice time here, we think that our job is going well and our efforts are well directed.

But we never stop improving, so your comments are very appreciated, and be sure that your suggestions are taken in high consideration, just to be sure that when you come back with us, you will find all in perfect conditions for you.

Waiting to see you again, we send you all best wishes from all staff.

Yours sincerely.
Raul Sanchez.
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2014

The hotel itself looks lovely, it was nice to stay some where that wasn't overcrowded for the size of the pool. When we first arrived on 16th you never fought for a sun bed, however by the end of the weeks stay you were having to stand around the pool to get one if you wanted a certain spot. The room I couldn't complain about, the maids came in every day and did a quick clean and made your beds. Our room had all the amenities as if we were going to be self catering, kettle, hob, fridge, which I didn't expect being all inclusive, there was also a hair dryer in the bathroom. You can hire an iron from reception if you need one.
The food was ok, they have a meat and fish meal at every service, I did struggle a little with my 6 year old at lunch especially. There wasn't a kids selection at lunch, but always some sort of menu for them at tea, mainly chicken nuggets. The staff were very helpful though and when I asked for something to make him a sandwich with, they happily went and got me a plate with a selection of cheese and ham.
The area is very quite, there isn't much to do out side the hotel, we found a row of 2 or 3 little bars, it is a little busier in the local town which cost 4 euro in a taxi to get to, they have restaurants there, but still not many pubs, we'll not that we found any way.
Overall I went for a nice relaxing holiday where it could watch my son meet friends and play in the pool, and that's what I did.

  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
4  Thank Kim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality M, Gerente at Globales Costa Tropical, responded to this reviewResponded 30 July 2014

In the name of all staff and the management team we say thank you for writing a comment in trip advisor and we are very pleased to know that you had enjoyed your stay here with us.

We take note of your comments and suggestions and we will say to all our staff to keep maintaining and improving all the quality in services that you deserve.

We hope to see you soon at Hotel Globales Costa Tropical, we send you all best wishes from all staff.

Yours sincerely.
Raul Sanchez.
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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