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“Frienly staff and nice & convenient facilities”

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Mercure Shrewsbury Albrighton Hall Hotel and Spa
Ranked #1 of 1 Hotels in Albrighton
A TripAdvisor Member
21
Reviewed 10 August 2012

Stayed with a large number of family members when we were in Shrewsbury for our wedding las week. We had a great time except for a few glitches which took place. Facilities were nice and clean, staff were friendly and helpful for the most part. Som eof the rooms had issues like remote or the phone not working... as well as some showers having harder to deal with than others but all in all we enjoyed it. Thanks!

  • Stayed: August 2012, travelled with family
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h6629, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this reviewResponded 21 August 2012

Dear Guest,
The team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. . We look forward to welcoming you back at Albrighton Hall Hotel & Spa in Shrewsbury.
Kind regards,
Jane Peach
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,453 - 1,459 of 1,951 reviews

Reviewed 8 August 2012

We just spent 4 nights at this hotel. The service was outstanding, every member of staff we encountered was so friendly and helpful. The food was excellent, as was the wine list. The terrace and gardens, overlooking a small lake, are very attractive and well placed for visiting Shropshire and Wales.
The bathrooms could do with a facelift, and we were surprised that we had to pay for the internet (all the Accor hotels in France have free internet and wifi). However we felt very at home in this hotel and would certainly go back.

Room Tip: Stay clear of the kitchen extractor fan, which is very noisy. Apart from this, rooms are comfortable...
See more room tips
  • Stayed: August 2012, travelled as a couple
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Thank SheilaRowell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h6629, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this reviewResponded 21 August 2012

Dear Guest,
I’m so glad that you had an enjoyable time during your stay at Albrighton Hall Hotel & Spa in Shrewsbury. I hope we can welcome you back to the property in the near future.
Kind regards,
Jane Peach
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2012

Visited 2 nights, 3rd and 4th August.
Excellent hotel, could not find a fault or a negative.
The Manager should be complimented on his staff and the way the hotel is run.
Very clean, good food,great spa,lovely grounds, etc, etc.
Do not hesitate, just book! very handy for Shrewsbury, £5 in a taxi.
Reception staff excellent, went that extra bit to ensure a good stay, many thanks.

  • Stayed: August 2012, travelled with friends
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Thank StanLee.-7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h6629, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this reviewResponded 20 August 2012

Dear Guest,
Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to Albrighton Hall Hotel & Spa in Shrewsbury very soon.
Kind regards,
Jane Peach
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2012

Booked a 1 night spa break including, dinner, bed and breakfast via Travelzoo for my husband and I. Bottle of wine in our room on arrival, upgrade to a premier room (choice of modern or traditional room - we chose traditional). Had 2 treatments each (got 30% off by prebooking treatments). Robe, slippers and towels provided.
Spa was very impressive, steam room, aromatherapy suite, 2 saunas and an ice room, plus jacuzzi and pool. Very relaxing way to spend the afternoon. Good weather meant we could also enjoy our drinks outside and take in the lovely grounds surrounding the hotel.
Dinner was fabulous, Hotel staff were really helpful and friendly, couldn't fault them.
Can't wait to go again.

  • Stayed: July 2012, travelled as a couple
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Thank Lynn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h6629, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this reviewResponded 20 August 2012

Dear Guest,
The team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. . We look forward to welcoming you back at Albrighton Hall Hotel & Spa in Shrewsbury.
Kind regards,
Jane Peach
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2012

Booked a one night spa break with friends. Package was dinner, bed and breakfast with £70 worth of Spa treatments included in the price. Can't fault any part of our stay especially the dinner food was very good with great service provided by Pedro.

Will definately book again withoiut hesitation

  • Stayed: July 2012, travelled with friends
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Thank JillyHCheshire_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h6629, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this reviewResponded 20 August 2012

Dear Guest,
Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back at Albrighton Hall Hotel & Spa in Shrewsbury.
Kind regards,
Jane Peach
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2012

I took my husband away for a birthday break on a great deal via TravelZoo which included dinner, breakfast a bottle of wine in your room and 30% off spa treatments. We ended up having to take our young children, this wasn't a problem the hotel put a bed and travelcot in the room and didn't charge us extra. The room was very spacious and clean (in the new wing).

The food was really good quality and the staff were very helpful and attentive and were helpful with the children. Really fast, friendly check in/out and they ammended a problem with the bill quickly.

It is just down the road from the park and ride which we used to go into Shrewsbury town centre

Overall this is a lovely hotel I would visit again.

  • Stayed: July 2012, travelled with family
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Thank PrincessPond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h6629, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this reviewResponded 20 August 2012

Dear Guest,
Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to Albrighton Hall Hotel & Spa in Shrewsbury very soon.
Kind regards,
Jane Peach
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2012 via mobile

Booked a one night spa break that included dinner, bed & breakfast and a 25 minute treatment.
Was really impressed by the thermal spa room and the array of saunas, steam rooms & ice room. Pool was lovely with plenty of beds to lounge around on and the robe and slippers provided.
We added more treatments and get 20% off these with our deal. Standard of treatments was good.
The food at every meal was fantastic and our room even as a triple for three adults was a lovely modern room.
What really shone was just how nice every single member of staff was. Really attentive, polite and friendly. Makes such a difference and we really appreciated it.
The hotel is also close to Shrewsbury, which is beautiful and would highly recommend seeing whilst staying here.
All in all a fantastic spa break and would highly recommend.

  • Stayed: July 2012
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Thank LittleMs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h6629, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this reviewResponded 20 August 2012

Dear Guest,
Many thanks for the positive comments; I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the Albrighton Hall Hotel and Spa in Shrewsbury again very soon.
Kind regards,
Jane Peach
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Shrewsbury Albrighton Hall Hotel and Spa

Address: Ellesmere Road, Albrighton, Shrewsbury SY4 3AG, England
Region: United Kingdom > England > Shropshire > Shrewsbury > Albrighton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Albrighton
Price Range: £71 - £135 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Shrewsbury Albrighton Hall Hotel and Spa 4*
Number of rooms: 86
Official Description (provided by the hotel):
300 year old Shropshire House, a 4 star hotel with 87 en suite rooms, overlooks an ornamental lake in 15 acres of gardens in the heart of Shropshire just 2 miles from the medieval town of Shrewsbury. 30 min from the M6, J10A. Ideal for visiting Chester, Shrewsbury Abbey and the Severn Valley steam railway. Newly refurbished The Orchid Rooms at Inspiration Leisure and Spa offers a gym, fitness classes, a pool, relaxation lounge and thermal suite including a sauna, steam room, ice room, and six treatment rooms, two of which are doubles. 24 hr room service. Free parking. ... more   less 
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Also Known As:
Mercure Albrighton Hall Hotel Shrewsbury
Albrighton Hall Hotel
Accor Albrighton Hall Hotel Shrewsbury
Mercure Shrewsbury Albrighton Hall Hotel And Spa

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