We booked 2 superior rooms for 2 nights.
On arrival the hotel looks impressive as you drive along its private drive.
Receptionist greeted us warmly, efficiently and appropriately. Immediately arranging for our luggage to be taken to our room.
Both rooms were spotless, comfortable, and had all the usual touches one would expect for a hotel like this, but are all too often missing. Good quality tea, coffee selection and plenty of wardrobes/drawers and matching hangers, it's the detail which makes it. Complimentary shower gel and shampoo by the White Company, plentiful.
Dinner was served in a beautiful wood panelled room which was candlelit and every table adorned with crisp white linen, spotless glassware and a smiling customers.
Food quality, presentation and choice was excellent, no complaints here and the service was attentive but unobtrusive.
Breakfast was served in the larger and less intimate dining room, good selection of continental breakfast options and again, service was impeccable. Friendly without being overly familiar but not stuffy either. The cooked breakfast was fresh, hot and well cooked/presented.
The public lounges and library have a grand feel about them but are all a little worn around the edges which makes it incredibly comfortable and very homely. There are bits and bobs which need aesthetic attention but the overall experience here was superb.
Every member of staff with whom we interacted was at the top of their game, clearly at this hotel service is essential and I will certainly be returning to enjoy more of the same when I next take some time off. I'm pleased to write a review which is a reflection of how service should be.
- Official Description (provided by the hotel):
- We are a beautiful grade 1 listed country house, that over the years has transformed in to the hotel that it is now. We have an interesting history, our guests are welcome to view the history on our website. Our new spa make us the perfect place to stay, offering a wide range of treatments. ... more less
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- Also Known As:
- Hintlesham Hall Hotel Hintlesham
- Hintlesham Hall Ipswich
- Hintlesham Hall Hotel Ipswich