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Novotel Sydney Rooty Hill
Ranked #1 of 1 Hotels in Rooty Hill
Certificate of Excellence
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958 reviews from our community

Traveller rating
    534
    328
    65
    20
    11
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285
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (96)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Maitland, Australia
Level 6 Contributor
313 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 22 June 2014 via mobile

What more can I say! The place is crowded often with sports teams, the rooms are great with fantastic, spacious bathrooms, yet the restaurant is over-priced and staffed by inexperienced kids. If I had to choose I prefer the Novotel Norwest for an overall stay!

Stayed June 2014, travelled as a couple
Helpful?
Thank Hawkeye4077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MMaybury, General Manager at Novotel Sydney Rooty Hill, responded to this review, 14 July 2014
Thank you for taking the time to tell us about your experience at Novotel Sydney Rooty Hill. I am disappointed that your experience did not meet your expectations; please allow me to express my sincerest apologies.

As we strive to continuously improve the quality of our services; it is only through such feedback that we can truly understand our business from our guest’s perspective.

Once again, my sincere apologies on behalf of the Hotel for the problems you experienced, and assurance that this is not an example of the service, nor character of the Novotel Sydney Rooty Hill.

Kind Regards,

Mark Maybury
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canberra
Level 4 Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 19 June 2014

We stayed here for the weekend as my husband was in a 24 hour ultra marathon in nearby Blacktown and I was going for the ride. Wow this property is awesome!! We stayed in a Superior King room - it was absolutely beautiful!! Huge room with everything you need. Close to the stadium where he was running with great facilities. The bed was super comfortable, the kitchenette more than adequate and I said the room was enormous. Definitely great value for money with the Rooty Hill RSL adjoining. Parking is free and the staff were great. Can't recommend highly enough!! Well done :)

Room Tip: Definitely worth the extra money to stay in a superior room with kitchenette!!
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ColdinCbr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MMaybury, General Manager at Novotel Sydney Rooty Hill, responded to this review, 14 July 2014
Thank you for staying with us at Novotel Sydney Rooty Hill and for taking the time to comment, it is pleasing to receive such positive response.

I look forward to welcoming you to the Novotel Sydney Rooty Hill again soon.

Kind Regards,
Mark Maybury
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Sydney Rooty Hill

Property: Novotel Sydney Rooty Hill
Address: 33 Railway Street, Rooty Hill, Blacktown, New South Wales 2766, Australia
Region: Australia > New South Wales > Greater Sydney > Blacktown > Rooty Hill
Amenities:
Bar / Lounge Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Rooty Hill
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Novotel Sydney Rooty Hill 4.5*
Number of rooms: 164
Reservation Options:
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Also Known As:
Novotel Sydney Rooty Hill Hotel Rooty Hill
Holiday Inn Sydney

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