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Park House Hotel & Spa
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Reviews (451)
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345
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All reviewsoutdoor poolgolf coursesouth downsfirst classsauna and steam roomsthe main housechanging roomssmall hotelsussex countrysideattention to detailperfect countrylovely touchthis lovely hotelbirthday treatafternoon teaa real treatboth nights
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277 - 282 of 451 reviews
Reviewed 25 January 2014

We really enjoyed our stay at this outstanding hotel and we would, in particular, like to praise the staff and the service they provided. The location was excellent with beautiful views of the surrounding countryside. The menu for the evening meal in the restaurant was varied and extremely well cooked and presented. We took advantage of the swimming pool and the relaxation area which we greatly enjoyed.

  • Stayed: January 2014, travelled as a couple
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2  Thank stuartbasing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
phhmanager, General Manager at Park House Hotel & Spa, responded to this reviewResponded 20 February 2014

Dear Guest,

We will of course share your comments with the team, what a delight to read they were the highlight of your stay, Thank you.
We very much look forward to welcoming you back again soon.

Warm wishes
Rebecca Coonan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2014

We stayed at Park House during the break between Christmas and New Year - with our two daughters (4 & 1) and Granny! We loved the break. Used the hotel as a base to explore from, as well as relax in. Really nice hotel, with comfortable lounge which invites you to relax and read the papers, nice snug in bar with roaring fire to enjoy in the evening. All the staff were very responsive to the children and accommodating which makes for a great experience. Swimming pool was fine for us all and we even enjoyed the spa facilities.

Stayed: December 2013, travelled with family
1  Thank DES113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
phhmanager, General Manager at Park House Hotel & Spa, responded to this reviewResponded 20 February 2014

Dear Guest,

I am so pleased to read that your break was enjoyed by all the varying generations of your family.
Thank you for your recommendation to other Trip advisor users. I will make sure all the team see a copy of your review.
We look forward to welcoming you back soon.

Warm wishes
Rebecca Coonan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2014

I enjoyed a very pleasant New Years Eve dinner at this hotel. The only suggestions for improvement would be that it would have been a nice gesture to have been offfered a glass of champagne upkn arrival as this was New Years Eve. The other suggestion would be to serve the cheese selection at room temperature. It was apparent that they had been plated up and then put in the fridge - something the french would never dream of doing! By doing this the taste and texture of the cheeses had been spoilt

  • Stayed: January 2014, travelled as a couple
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Thank SuziQ1510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
phhmanager, General Manager at Park House Hotel & Spa, responded to this reviewResponded 20 February 2014

Dear Guest,

We are delighted that you joined us at Park House to celebrate the end of 2013 and the start 2014.
Thank you for your feedback, it's been passed on to the team.

We wish you all the best for the year ahead.

Rebecca Coonan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2014

I have stayed here before and it was excellent so decided to go back. I was quoted a price for dinner, bed and breakfast for 2 adults and 2 kids, but when I paid the bill our dinner had been added as extra and there were children supplements, with the explanation I was obviously misquoted. They were not willing to waive the food cost but did include a bottle of wine and remove the child supplements after quite a bit of 'discussion'.

The rooms, service and grounds are top notch, but the food is nothing special which is a shame.

The spa is nice but I would say that for a 'child friendly' hotel, the hours that the kids can swim are pretty limited.

Great place but have been left with a bad taste with regard to being charged c.£100 extra for dinner.

I would still recommend.

  • Stayed: December 2013, travelled with family
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2  Thank benpusey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
phhmanager, General Manager at Park House Hotel & Spa, responded to this reviewResponded 18 January 2014

Dear Guest,

Thank you for your review.
I am sorry to read you left feeling unhappy about your experience. We do confirm in writing all our booking details to our guests, including your reservation. Its a shame that you feel in some way we had misquoted your package, we certainly feel this was not the case. But we do appreciate there had been a misunderstanding, and tried to be as helpful as possible at the time.
I do hope we see you again.

Warm wishes
Rebecca Coonan

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Reviewed 11 December 2013

We couldn't find any single aspect of this Hotel and dinner experience which didn't deserve full marks. From the check in to the Dining Staff, everyone was personable and welcoming. Our room was clean and spacious , cleverly blending traditional furnishings with hi-tec accessories. Everything has been considered at this Hotel to make the stay perfect. Dinner was superb, matching any meal we had eaten around the World in the most luxurious and prestigious Hotels.
Its a haven for a peaceful escape, away from the madding crowds, and they don't come any better.

  • Stayed: December 2013, travelled as a couple
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2  Thank RollerCoaster999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
phhmanager, General Manager at Park House Hotel & Spa, responded to this reviewResponded 18 January 2014

Dear Guest,

Thank you very much for leaving a review about you stay.
It's lovely to hear you left Park House feeling as if you had a peaceful escape.
What a complement to get a perfect score!, I will pass on your review to the rest of the team.

Warm wishes

Rebecca Coonan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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