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“'Gran Clase 5 star' Hotel in a small City”

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Quinta Real Villahermosa
Ranked #12 of 35 Hotels in Villahermosa
Reviewed 26 July 2013

Villahermosa Tabasco, is an oil town, with many business people traveling into town to deal with Pemex and Halliburton, and other companies that are prominent in the region.
This hotel is beyond 5 stars, it is called 'Gran Clase' or great class.
The hotel is a very nice building designed with grandeur in mind.
The rooms are spacey, and quiet. The pool is small, for the business traveler in mind.

The concierge was helpful, and the staff courteous.
The Sunday brunch, which is supposedly famous in town was not too impressive.

If you find a deal on the internet to stay here, go for it, you will be greatly surprised.

Room Tip: Ask for the rooms which do not face the main avenue.
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  • Stayed: July 2013, travelled on business
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Thank Taco_Connosieur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CMadrigal, Director Comercial at Quinta Real Villahermosa, responded to this reviewResponded 23 January 2014

We appreciate choosing us as your lodging option for your trip to Villahermosa, Tabasco, and taking your time to leave us your feedback.

As one of the jewels of the Quinta Real Colection, we strive to be the best hotel in the city, and to fulfill our guests and clients needs and expectations.

We hope to have you with us again in the future!

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48 - 54 of 200 reviews

Reviewed 28 May 2013 via mobile

I only stayed here for two nights but after two long flights, it was nice to enjoy the comforts of this hotel. I wouldn't say that it was convenient to anything other than a few restaurants but that is what a taxi is for.

  • Stayed: May 2013
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Thank smttrvlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CMadrigal, Director Comercial at Quinta Real Villahermosa, responded to this reviewResponded 23 January 2014

We are glad to read that you enjoyed your stay with us at Quinta Real Villahermosa, thanks for choosing us and for taking your time to giving us your feedback.

In Quinta Real Villahermosa we work continuously for improvement in the quality of our services and facilities, and our main goal is to fulfill and satisfy our guests expectations and needs.

We hope you will continue to choose us for your future visits to Villahermosa, Tabasco.
We're at your service.

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Reviewed 20 March 2013

My family and i spent a long holiday weekend in this beautiful luxury hotel in this exotic city in the state of Tabasco Mexico , the place its really impressing and even its only a few years old its build as an elegant Mexican southern Hacienda , lobby and restaurans are impressing so are the Halls , and rooms are quite large and elegant .
service tries to be attentive but most employees really should be trained better ,mostly reception clercks wich are always over stressed and never know and have to ask somebody else .
the place its quite nice but due to to the business and the impact of the tropical weather will soon need a refresh mostly in its patios , gardens and fasade , also pool and Gym are quite left down and need patio and pool forniture like umbrellas and sunbeds (only two found ) also a towell hut .
food at the restaurants is nicely served and offers mostly regional dishes , sundays buffetts are offered for breakfast and Dinner and are quite nice .
room service was prompt and nice too.
all the hotel areas including rooms have excellent a/c its really cool and comfortable and soundless , also rooms get total black out .
some noise could be heard in rooms due to the shiny marble floors that use no carpeting in this part of the world .

Room Tip: all rooms are very nice but the ones but try to have a patio view .
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  • Stayed: March 2013, travelled with family
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Thank TonyCardenas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cesar M, Director of Sales at Quinta Real Villahermosa, responded to this reviewResponded 2 April 2013

Thank you very much for your comments to read every word you can feel every corner of the hotel, we hope to have them soon in this home away from home.

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Reviewed 1 March 2013

The Quinta Real is a very good choice in Villahermosa. Hotel is very nice, rooms are very comfortable and sleep quality was excellent. Bathrooms are also roomy and convenient. Service was also helpful and courteous, with efficient check-in and check-out process. Hotel has some opportunity in the restaurant, as service is a bit slow. Also, buffet breakfast was not fully available early in the morning, as we showed up when restaurant opened at 6:30am. Nevertheless, once buffet was fully in place this was very good and complete.

  • Stayed: February 2013, travelled with friends
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Thank Marie-NYNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cesar M, Director of Sales at Quinta Real Villahermosa, responded to this reviewResponded 2 April 2013

Thank you very much for choosing us as your home away from home, comments regarding the restaurant is done to reach the director of food and beverage to take immediate action.

We hope to see you soon

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Reviewed 2 February 2013

Stayed here for a week back in April, 2012 as my company was using the conference facilities for a training course. I can truly say that the hotel was great. I loved the elegant interior, friendly staff, good breakfast in the hotel. The room had a two person jacuzzi, walk in shower and was of the highest standard. The pool at the back of the hotel was very nice, but a small criticism would be that a bar there would be good. My manager stated that the margaritas served were the best he ever had.

Highly recommend.

Stayed: April 2012, travelled on business
Thank Carotheexplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cesar M, Director of Sales at Quinta Real Villahermosa, responded to this reviewResponded 2 April 2013

Thank you for your comments but above all thank you for choosing us as your home away from home.

Regards!

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Reviewed 7 January 2013

This is a very nice hotel, of an older style. The rooms are spacious and well-appointed. The facility is huge and generally well-maintained. The staff is a little cool -- like the building itself. While the hotel itself was very good, the restaurant was not. The service was painfully slow, and the food generally not very good (with the exception of tortilla soup, which was excellent). On balance, I would recommend this hotel for a very civilized stay, but I would encourage you to eat elsewhere.

  • Stayed: January 2013, travelled with friends
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1  Thank ChicagoTraveler41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
quintareal, Director Comercial at Quinta Real Villahermosa, responded to this reviewResponded 9 January 2013

Thanks for your comment on our property, we hope to improve in the restaurant service and the warmth of the staff that characterizes us.

Experiences like this are that they allow us to grow and improve every day to offer high class service Quinta Real, that you deserve. Reiterating my apologies.

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Reviewed 7 January 2013

When we arrived we hauled our luggage in ourselves because nobody helped us. We then checked in and decided to go to the restaurant in the hotel to eat. The food was pretty awful and extremely overpriced. When we came into our room it was freezing cold because they had the air conditioner running full blast all day. The smell from the air conditioner was AWEFUL. We turned it off and called reception to complain about the cold, smelly room. All they did was offer to send blankets and gave a insincere appology. We decided maybe we could go to the jacuzzi to relax and warm up. We discovered to our surprise that the jacuzzi is not working. Next we returned to our room, to try and draw hot water for the bathtub. However, the bathtub plug didn't work so soaking in hot water wasn't going to happen. As I type this, a rowdy little kid on our floor is yelling noisily. I will avoid this hotel from now on. I don't recommend it.

  • Stayed: January 2013
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1  Thank raedotted
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
quintareal, Director Comercial at Quinta Real Villahermosa, responded to this reviewResponded 9 January 2013

I offer you my sincerest apologies for the inconvenience and setbacks caused during your stay in on behalf of the hotel Quinta Real Villahermosa. We can not pass unnoticed such incidents, by what your opinion is of great importance.

Experiences like this are that allow us to grow and improve every day to provide the service of great class Quinta Real, that you deserve. Reiterating my apologies.

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Additional Information about Quinta Real Villahermosa

Address: Av. Prolongacion de Paseo Usumacinta 1402 | Fracc La Choca, Villahermosa 86035, Mexico
Phone Number:
Region: Mexico > Central Mexico and Gulf Coast > Tabasco > Villahermosa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Villahermosa
#4 Luxury Hotel in Villahermosa
Price Range: £46 - £71 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quinta Real Villahermosa 4*
Number of rooms: 114
Official Description (provided by the hotel):
Experience delightful luxury and impeccable service at the Quinta Real Villahermosa. Icon of the best district in the Tabasquenan capital, it is set within the facade of one of the grand haciendas from the city's historic past. Quinta Real Villahermosa combines world class hospitality, modern amenities and luxurious suites with a regional flare. Indulge in the rich decor of bright colors and classic ambiance within the hotel. Enjoy its modern and classic art collection in one of its many sun drenched rooms. Each suite tantalizes the senses with its rich linens, modern amenities and indispensable luxuries. Business Center (with personal assistance) Mon-Sun 7:00 a.M. To 11:00 p.M Boardrooms Convention rooms Gym and Pool Mon-Sun 6:00 a.M. To 11:00 p.M. Concierge Mon-Sun 7:00 a.M. To 11:00 p.M Restaurant Breakfast 6:30 a.M. To 12:30 p.M. Food 05:30 p.M. 1:00 P.M. Dinner 6:00 pm to 12:00 p.M. Bar Mon to Fri 5:00 a.M. To 01:00 p.M. Mon to Sat 5:00 a.M. To 03:00 p.M. Suite service (24 hours) Medical assistance (24 hours) Laundry and dry cleaning Babysitting (on request) Newspaper door of his suite Wake up service Wireless Internet in general areas (Additional cost) Executive transportation service (with extra charge) Recreational activities: - Park "La Choca" Time by taxi 5 min. / Walking 5 min. - Museum "La Venta" Time by taxi 10 min. ... more   less 
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Also Known As:
Quinta Real Hotel Villahermosa
Quinta Real Villahermosa Mexico - Tabasco

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