This hostel is about a 10 minute walk from the central town area, and on first impressions it looks pretty nice! However, we found the staff at this hostel slightly neglectful as we arrived early morning after a night bus from Tulum expecting to be able to check in, and even though no one had been in our rooms the night before the staff made us wait until 2pm to check in. This meant we had to wait around on the sofas in reception for 8hrs with nothing to do and just wanting to go to sleep! We saw this happen to a number of new travellers - and we knew that the whole place was pretty empty so we could not understand why they would not let anyone check in before 2pm. Other than that, the private rooms are very small, tall people would have to bend down to get through the door! The shared bathroom is also pretty unclean and full of mosquitos which makes it quite unpleasant to shower. The dorms with private bathrooms were much better. It does have a communal area with a TV and chairs, though the DVD player does not work and the area is quite small for a large group of people. Cafe Jade next door does do some good food but you can also cook your own food in the kitchen, which unfortunately was very ill equipped. They had very few plates, only mugs and not enough cutlery even for 3 people to eat at once.
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- Also Known As:
- Yaxkin Hotel Palenque