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“The Last Place You'd Want to Stay in Beautiful PALENQUE”

Hotel La Quinta Exxpres
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Hotel La Quinta Exxpres
Ranked #26 of 34 Hotels in Palenque
Reviewed 26 March 2013

Located just across the street from the bus stop and various tour offices, this hotel was recommended to us by one of the ruin tour operators. We checked in, tired, asked specifically if Internet was available in the room and was told yes. Not true. The room was two flights of stairs away from the lobby and there was no offer of assistance with our luggage. When we realized that the wi-fi did not work in the room, we went up to the office and was given a different password by the desk clerk. The second password did not work, either. Later, I returned to the lobby to get help with logging on to the Internet and was told by the night desk clerk that neither password would work because the Internet only works in the lobby. The previous desk clerk is instructed to tell everyone that there is Internet in the rooms but that is not the case. The old Mexican " Bait & Switch". Anyway, all the work I needed to do online did not get done and I was very distressed about having been misled. On top of that, breakfast the next morning was not even worth mentioning.....and vastly over priced. Pass this hotel by.....

  • Stayed: January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Laura R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (11)
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2 - 8 of 11 reviews

Reviewed 20 September 2016
Google Translation

Room Tip: todas son iguales, quizá alguna con vista a la alberca...
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  • Stayed: August 2016, travelled on business
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    • Cleanliness
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1  Thank cbarragan09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2016
Google Translation

Room Tip: El segundo piso es el mejor, llega el internet muy bien y esta un poco arriba del nivel de la alberc...
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  • Stayed: July 2016, travelled on business
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    • Rooms
    • Service
Thank aaferoda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2015 via mobile
Google Translation

Stayed: August 2015, travelled with family
1  Thank Luis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2015 via mobile
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Stayed: July 2015, travelled with friends
Thank inetscoutCH
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Reviewed 1 May 2015 via mobile
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Stayed: March 2015, travelled as a couple
Thank Jimena G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2014 via mobile
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Stayed: February 2014, travelled as a couple
Thank Fernando C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel La Quinta Exxpres

Address: Carretera Pakalna Palenque 1.2, Palenque, Mexico
Region: Mexico > Southern Mexico > Chiapas > Palenque
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 34 Hotels in Palenque
Price Range: £24 - £59 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel La Quinta Exxpres 3*
Number of rooms: 63
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