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“Great hotel with friendly staff”

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Hotel Maya Tulipanes Palenque
Ranked #4 of 34 Hotels in Palenque
Certificate of Excellence
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great hotel with friendly staff”
Reviewed 27 July 2014 via mobile

We were part of a tour group staying 2 nights. The hotel helped us arrange a surprise 50th complete with a party area and piñata by the pool. The rooms were clean and spacious - our window opened into the front street with minimal traffic noise.

Stayed July 2014
Helpful?
Thank Danielle R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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476 reviews from our community

Traveller rating
    147
    221
    79
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    11
See reviews for
105
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Kansas City, Missouri
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 June 2014

Great hotel and friendly staff. There is a tour agency located inside the facility. I'm sure you can get the same tours at a cheaper rate outside (that's what I heard from a taxi driver). The hotel is pretty close the ADO bus station which is a bonus. The rooms don't have a safety box. However, it is available at the front desk.

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LuisCH_Ang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 May 2014 via mobile

This was one of the best hotels I've been to in Palenque clean cheap and with people that know about service the rooms are air conditioned it's not near any rivers or the ruins but it's not expensive to go to them free wifi and a bar it's next to it good quality drinks

Stayed May 2014
Helpful?
1 Thank Edgardo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 5 May 2014

We came to Palenque as most tourists do, for the trip to the ruins. Don't buy your tour tickets through the hotel like we did, go to the tour agency on the other side of the street , 1/2 a block down, it is around 20 dollars cheaper.
The hotel was great! We found the rooms to be large, quiet and completely spotless. The pool area is just lovely ( see photos ) and the restaurant had wonderful service and a decent menu. They offer free parking in an enclosed parking lot, the gate swings open when you honk at it, you would think this would be noisy, but we were right over it and had zero noise problems. The Wi-Fi in our room was spotty ( next to last room on second floor ) but my nephew's room next to the stairs had great Wi-Fi.
We ate several meals at the hotel, the staff is very courteous and the food was very good. Make sure you present any coupons or vouchers you have before you order or they will not accept them.
The only problem we had was with the hot water. The water pump decided to die during our stay so there was NO water, not just no hot water for my husband's shower. The staff quickly started repairing the problem, but then the water that was coming out was all rusty. They quickly cleaned up all the mess and left the bathroom back in its previous pristine condition.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank k9mother
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
188 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 25 April 2014

The hotel facilities are good with a good pool, and the restaurant was better than a top rated external restaurant, and better by a country mile. In fact I rated the tacos as the best of the two weeks we have spent in Mexico. Finally tacos that are more than some meat in a soft shell. The room was adequate, and the shower not particularly hot, but given the ambient temperature - very hot, it was fine. Breakfast was limited in our group to either juice or fruit plus eggs and ham. This was probably more a function of the group rate being applied.

  • Stayed April 2014, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
2 Thank Geoff C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Mexico
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 31 March 2014

La Cañada is a wonderful quiet, leafy neighborhood in Palenque, home to several hotels and restaurants. The Hotel Maya Tulipanes is very laid-back, an attractive hotel, with a staff that aims to please, and succeeds. Rooms were sizeable, bathrooms very adequate, a good restaurant. I had stayed there seven years ago and found it, again, a good choice. And it has a nice pool !

Room Tip: When you check in, ask whether a tour group will be there when you are. If so, ask for a room in a...
See more room tips
  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chimayosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangor, Maine
Level Contributor
61 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 27 March 2014

It was hotter than blazes while we were here. The room was comfortable - cooled by a new looking mini-split. The ceiling fan helped too.
Rooms were good sized, clean, and modern. The staff was very helpful, offering me a cooler to keep a bag of ice from melting too fast.
Secure parking area, good restaurant - we only had breakfast there, but it was good and fast.
The pool was clean and enjoyable.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bill E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Maya Tulipanes Palenque

Property: Hotel Maya Tulipanes Palenque
Address: Canada St. 6 | Ecotourist Center La Canada, Palenque 29960, Mexico
Region: Mexico > Southern Mexico > Chiapas > Palenque
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Palenque
#4 Family Hotel in Palenque
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Maya Tulipanes Palenque 3*
Number of rooms: 74
Official Description (provided by the hotel):
We are a 4-star, independent and 100% mexican hotel, committed to giving excellent service with unsurpassed attention to detail, focused on cultural and adventure tourism, as well as business and events. We offer very comfortable premises with Mayan accents and decorated with unique Mayan replicas.Our location is preferential, only 8 km away from the impressive and magic Palenque site. Other natural attractions are close by, making the Maya Tulipanes your best option. ... more   less 
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Also Known As:
Maya Tulipanes Hotel
Maya Tulipanes Palenque

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