It is not a luxury hotel, rooms are simple, but comfortable, but what really make the difference at this hotel is the customer care. All the staff of the hotel is very friendly, helpfull and always trying to do their best to make your stay as best as possible.
The hotel has a very nice pool for relaxing after the tours you do in Palenque region. The bar does not offer a great variety of drinks, but the barman and waiter really try the best to deligh customers and their cocktails are well prepared.
Again, if you looking for a fancy, 5 stars and luxury hotel, Plaza Palenque is not the place, but if you are looking for a peaceful, relaxing, calm and with a lovely staff, this is the place.