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“Convenient location and friendly staff”

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Holiday Inn Express Trincity Trinidad Airport
Ranked #1 of 1 Hotels in Trincity
Dorking, United Kingdom
Level 5 Contributor
73 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“Convenient location and friendly staff”
Reviewed 16 November 2013

Our second visit was as trouble free and enjoyable as the first. This hotel is ideally situated for your early morning/late night departure/arrival with a free shuttle bus service from the airport. We arrived in the evening prior to our silly o'clock departure time the following morning. The receptionist was as smiley and helpful as before. Our room was comfortable and well appointed, the bed comfortable and no noise from outside.. We were given menus for local eateries and had the opportunity for a shuttle bus drop off if required which was a nice touch. We left too early for breakfast but the lovely lady in the kitchen gave us hot chocolate to get us on our way. As ever the staff couldn't do enough to make our short stay as comfortable as ever. The only criticism is the room rate which is quite steep for an Holiday Inn Express.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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304 reviews from our community

Traveller rating
    60
    111
    90
    33
    10
See reviews for
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108
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
London
Level 3 Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 21 October 2013

I booked this hotel as I need a place to stay near to the airport during a stopover, I was a little deterred by the price given that it was a Holiday Inn but there wasn't much choice! Upon arrival there was some confusion as I had made a third party booking and later changed the dates which was not communicated with the hotel. The front desk were very helpful and efficient, ensuring that the matter was sorted as quickly as possibly, which was much appreciated as I was quite drained after my flight.

The room was very clean and the all the furnishings were modern. I can't comment on much else as I did not attend breakfast or use any of the on-site facilities, however I would stay here again and recommend it if you had a connecting flight.

I will say however the shuttle bus can be hit or miss when at the airport so I took a taxi instead, however in the morning it was perfectly fine.

  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MissJetSetterLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mississauga
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 October 2013

close to one of the largest shopping malls with lots of variety

Hotel is very clean and staff are very helpful

pool needs shade attention

This hotel has a shuttle which is complimentary

stayed twice during my trip.

Room Tip: this is beside a highway so any of the rooms facing the front are the quietest ones
See more room tips
  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Charlene S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Markham, Canada
1 review
Reviewed 15 September 2013

My husband and I had a three night stay at this Holiday Inn and our stay was totally enjoyable!
The staff were always smiling and so willing to please-we can't say enough to complement
their attitude and helpfulness. We have travelled all over the world and stayed in many hotels and found the staff here second to none. Keep up the good work. We would definitely stay
here again when we visit Trinidad.
Carl and Jean Narine
Markham, Ontario, Canada

Room Tip: Rooms overlooking the pool have a nice view and is very quiet!
See more room tips
  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jean N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cherry Anne J, General Manager at Holiday Inn Express Trincity Trinidad Airport, responded to this review, 17 September 2013
Hello Mr & Mrs. Narine,

Thank you for taking the time out to offer a review on your recent stay at our hotel, your comments are important to us.

I am happy to read you both enjoyed yourselves and that our staff assisted in making your stay a comfortable one.

We look forward to seeing you again soon!

Sincerly,

C. James
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level 5 Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 15 September 2013

Friendly and relatively efficient staff at this property. Checked in around 5 pm and it took 15 minutes, and a trip to find the housekeeper, for the staff to find a room. I asked not to be near an elevator. Guess what was across the hall? Also placed above the entrance to the hotel, so shuttle and guests arriving ad departing kept the noise level to a relatively annoying background noise. Rooms are clean and well maintained.

Room Tip: Don't stay in room 218 - right above the entrance.You can hear the automatic door open and close...
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cherry Anne J, General Manager at Holiday Inn Express Trincity Trinidad Airport, responded to this review, 19 September 2013
Hello Clay W,

Thank you taking the time out to offer us a review on your recent stay at our hotel, your comments are important to us.

We would like to sincerely apologise for the inconvenience you experienced and assure that we will do everything we can, to ensure your next visit is a comfortable one that meets your requirements of accommodation.

Once again we thank you for your contribution as it aids in what we can do to improve the quality of the service we aim to provide.

We hope to make amends in seeing you again soon.

Sincerely,

C.James
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 August 2013

Before arriving I had many question so I called the Holiday Inn Express and spoke to Michael who answered all of my concerns he assured me I had nothing to worry about. My family and spent two weeks at the Holiday Inn Express in Trincity this summer Michael was right it was like being home with my extended family around the holiday time. The staff went out of their way to make us feel at home, the rooms were clean the place was quiet and the service was excellent. The staff was genuine in their delivery of quality service and we will see you again next year. Don't remember all of your names but Onika, Shane, Michael, Giselle,Mary, the ladies in the kitchen and the other staff.You guys get an A+. Thank you for the wonderful Customer Service.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Naturalmystic_Lyra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cherry Anne J, General Manager at Holiday Inn Express Trincity Trinidad Airport, responded to this review, 17 September 2013
Hello Naturalmystic_Lyra,

Thank you for taking the time to convey your comments regarding your recent stay here at Holiday Inn Express Hotel & Suites, Trincity, your review is important to us.

We appreciate your compliments on our staff and property. Glad to hear you and your family had a great time and that we could make you feel right at home.

I will be sure to give the mentioned staff your regards and compliments.

Hope to see you and your family again soon!

Sincerely,

C.James Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Louisville, Kentucky
Level 6 Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 9 August 2013

Close to the airport. Courteous shuttle driver took us to the mall where there were dining options The pool was nice except that one side looks out onto the parking lot. Felt very clean and safe. Water was provided at check in. Extra towels were in the room, without me having to make that request.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Waypoint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cherry Anne J, General Manager at Holiday Inn Express Trincity Trinidad Airport, responded to this review, 16 August 2013
Dear Waypoint,

Thank you for taking a moment to offer a review on your recent stay with us.

We appreciate your kind comments about our property and are happy to hear that your accommodation was a comfortable one.

We look forward to seeing and having you stay with us again!

Sincerely,

C.James
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Trincity Trinidad Airport

Property: Holiday Inn Express Trincity Trinidad Airport
Address: No. 1 Exposition Drive, Trincity, Trinidad
Phone Number:
Region: Caribbean > Trinidad and Tobago > Trinidad > Trincity
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Trincity
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Express Trincity Trinidad Airport 3*
Number of rooms: 82
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Trincity, Trinidad. We are pleased to offer you a 100% non-smoking Hotel.This attractive, recently built hotel is conveniently located 3 minutes from the Piarco International Airport, just 30 minutes from the capital city Port of Spain. We offer a complimentary shuttle service which runs from 4.00 a.m. to 12 midnight. Situated within a growing urban development with an 18 hole PGA Championship Golf Course, Premier Shopping Mall and Multiplex Cinema, this property features 82 beautifully appointed guest rooms and suites and is ideal for business or pleasure. The hotel offers a complimentary Express Start breakfast along with the most up to date amenities and facilities including an outdoor swimming pool, facility, fitness center, business center and free high speed Internet access throughout the hotel! Stay Smart at the Holiday Inn Express Hotel & Suites Trincity, Trinidad and experience this new hotel with exceptional views and outstanding service and amenities. ... more   less 
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Also Known As:
Holiday Inn Express Trincity Trinidad Airport Hotel Trincity
Holiday Inn Trincity
Holiday Inn Port Of Spain
Port Of Spain Holiday Inn
Holiday Inn Express Trincity Trinidad Airport Trinidad And Tobago

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