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Martin
Lymington, United Kingdom

Very Impressive Hotel

5.0 of 5 bubblesReviewed 11 Apr 2024
Attended a 2 day conference at the Hotel and was very impressed with the service and the location connected to the Hampshire Cricket Ground. Everyone was friendly and professional.
Enjoyed a great meal in their Beefy's restaurant and a spa treatment during my stay. I would definitely return to a weekend visit
Date of stay: April 2024
Room Tip: It is about 15 minutes from the centre and cruise terminals. But connected to Hampshire Cricket...
Trip type: Travelled on business
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Hilton Southampton - Utilita Bowl , Other at Hilton Southampton - Utilita Bowl, responded to this review
Responded 20 Apr 2024
Thank you for taking the time to share your fantastic rating about your recent experience with us. I'm so pleased to hear that you enjoyed your time with us and that our team members delivered exceptional service and hospitality. We would love to have you stay with us again when you are next in the area!
Kind regards,
Lucia
Front Office Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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    Reviews (1,940)
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    All reviews cricket ground the executive lounge pitch view eforea spa golf course cricket fans balcony overlooking cricket match lovely hotel walk in shower an upgrade lovely room car park cruise terminal beefy hampshire balconies
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    5 - 10 of 1,940 reviews
    Reviewed 31 March 2024 via mobile

    We had two nights at the Hilton for a friends wedding at the stay of the month. Arriving on the Friday we were able to check in early which was lovely, enabling us to settle in and find somewhere to watch the horse racing (it was Cheltenham gold cup day). Unfortunately none of the areas in the hotel were showing it but the gold club next door popped it on for us!
    We had a room with a balcony facing the pitch, which as cricket fans was fabulous! I managed to snatch some chill time out on the balcony between showers.
    Unfortunately we both had some door key issues (as did many of our friends) but that didn’t dampen our weekend.
    Our room was really well equipped, light, airy and very comfortable.
    The food throughout the weekend was superb; the buffet Friday nights the wedding breakfast on Saturday and breakfast on both days - really, really good!

    Date of stay: March 2024
    Trip type: Travelled with friends
    Thank Ali F
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Hilton Ageas Bowl, Other at Hilton Southampton - Utilita Bowl, responded to this reviewResponded 1 April 2024

    Good morning Ali F,
    We would like to thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed your stay with us and we hope to have the pleasure of welcoming you again.
    Kind regards,
    Lucia

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 12 March 2024

    Mark the night manager went above and beyond to help 3 drunk, hungry girls at 1am on Saturday night! He was hilarious but also super professional and again, went above and beyond to sort our problem out. Thanks again Mark!!

    Beautiful hotel and super immaculate…

    Date of stay: March 2024
    Trip type: Travelled with friends
    Thank Sarah O
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Hilton Ageas Bowl, Other at Hilton Southampton - Utilita Bowl, responded to this reviewResponded 12 March 2024

    Thank you for sharing your feedback about Mark, this is very appreciated and I will ensure to share this with our team.
    We look forward to welcoming you again in the future!

    Kind regards,
    Lilly
    Guest Relations Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 7 March 2024

    Pre-birthday get-together. Rooms on the top floor. We'd booked a suite (February non-cricket rates!) and used it for a meeting place. The other two north facing rooms were also on the top floor. The hotel had provided balloons, chocolate and Prosecco which was much appreciated. We ate in Beefy's. Excellent for vegans and a good meal all round. We were last here for my 70th, some years ago when the hotel had just opened. Standards seem just as high.

    Date of stay: February 2024
    Trip type: Travelled with family
    Thank Alex450212
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Hilton Ageas Bowl, Other at Hilton Southampton - Utilita Bowl, responded to this reviewResponded 7 March 2024

    Thank you for taking the time to share your experience with us, we are pleased to hear you chose to celebrate your special occasion with us at our hotel. I am glad you enjoyed your dining experience at Beefy’s and also our suite, I will share your feedback with our teams. We look forward to welcome you again in the future.
    Kind regards,
    Lilly
    Guest Relations Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 2 March 2024

    We stayed at the Hotel for Valentines, the room was lovely and spacious, everything you need for a comfortable stay. The Valentines package was lovely with rose petals, Swans, a bottle of prosecco and the most delicious chocolate strawberries. We used the bar 'Beefys' for a snack and an evening meal and was most impressed with the qualtiy of food and drink all served by attentive and friendly staff. If you love cricket you will be happy with the view of the pitch and all the memorabilia of Sir Ian Botham. The Spa facilities were excellent, with hydrotherapy pool, jacuzzi, steam, sauna, Tedpiarium, foot spa and ice! Loungers on poolside for relaxation. A most lovely stay, thank you!

    Room tip: If using restaurant make sure to book, also the spa.
    Date of stay: February 2024
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    Thank Michelle P
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Hilton Ageas Bowl, Other at Hilton Southampton - Utilita Bowl, responded to this reviewResponded 4 March 2024

    We appreciate your feedback and we are glad you enjoyed your stay at our hotel. Your feedback has been shared with our teams and we hope to welcome you back in the near future!

    Kind regards,
    Lilly
    Guest Relations Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 26 February 2024

    Stayed here with my husband at the weekend, the room was lovely and clean. However, there were no robes and slippers as advertised. We specifically picked this hotel due to the beautiful spa. We paid a substantial amount to stay here and when we arrived we noticed we had to pay £45 EACH to use the spa for 2 HOURS! Thats before any treatments! Ive never in my life stayed in a hotel in which you have to pay to use the facilities, especially when you are already paying for your room and breakfast (which was nothing special). Really let down.

    Room tip: Stay in a hotel that has free use of the facilities in future
    Date of stay: February 2024
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    Thank Vacation805716
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Hilton Ageas Bowl, Other at Hilton Southampton - Utilita Bowl, responded to this reviewResponded 27 February 2024

    Greetings from the Hilton Southampton - Utilita Bowl!

    Thank you for sharing your experience with us. We are sorry to learn that you were not happy with the SPA fees. Rest assured, the details regarding to SPA access fees and treatments are readily available on our website. Your feedback is invaluable, and we will be sure to relay it to our Management team, who are committed to enhancing the guest experience.

    Kind regards,
    Lucia

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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