- Room Service
We had our annual family get together here. Entrance to hotel looked very festive, with two Christmas trees flanking the door. Good selection on the menu, and we were all pleased with our choices. Food was delicious and service good. Price was very reasonable. Would definitely recommend the restaurant.
We did not stay in the hotel, so cannot comment on the rooms.
Thank you for your lovely comments regarding our food and service, I was really pleased to see you had an enjoyable get together here.
We hope to welcome you back again next Christmas.
Stayed here only as it was close to the local science park, where I had a meeting. Building looks grand, inside it is just tired. Had a 1970s look to the decor. The rooms are beaten up, and my bathroom had mould on the walls and on the sealing, plus a whining fan that disturbed sleep. Bed was comfy though, which was a bonus.
Dinner looked pretty dire so found better option in a nearby pub, and breakfast backed up my suspicion. Poor quality ingredients badly prepared.
The location is useful, it is a 15 min taxi from Southampton Airport Parkway railway station, and the science park is a 5 min walk, but unless you are doing this I cannot imagine you'd want to stay here.
We stayed for one night (Saturday to Sunday), and asked for a quiet room (i.e. away from the bar, etc.), as this hotel has Christmas parties (yes, in late November!). The room was possibly as far away as it could be, and we did not hear any noise from the party-going guests. The fan in the bathroom, however, stayed on, and was being noisy for about 60 minutes after bathroom use - that's too long. Some of the interior is definitely "period", but in need of renovating. There is a modern part of the hotel (where we stayed) which could be part of any hotel, anywhere in the world. The exterior and the gardens are nice, though also a little bit on the 'run-down' side of things. Breakfast: pre-booked (with booking of room) £12, and - even though - it was quite good, is maybe a bit on the expensive side: coffee could have been better, and the vegetarian sausages were not really promoted well (almost after we have had our breakfast we discovered that the hotel prepares them "on request"). There are way too many young girls waiting around to clear your plates away - we sat quite near where they stood around; this might be a bit unnerving for some folks. We wish we would have "tested" the hotel's spa and swimming pool which is free of charge. WIFI was free and worked well on iPhone.
Oue package included Dinner, Bed and Breakfast, two weeks parking, and a taxi to and from the Cruise Terminal.
It was a last minute decision to go on the QM2 and I was not looking forward to man-handling the four suitcases we were taking. Chilworth Manor solved the problem admirably.
Our room was excellent, situated at back of the hotel and over-looking the gardens. The only sound was that of the birds before breakfast.
All together an excellent hotel, which offers ideal accomodation for those cruising out of Southampton.
Dinner was excellent, there was enough food at breakfast to keep us going until Dinner at 6 pm. The Cruise and Park Package also allowed us a late check-out, until 12 noon!
Arrived on Friday afternoon, to find a very busy car park, the receptionist was not helpful, gave us our keys and it was up to us to find our room. Did indicate that the restaurant was not available all weekend and diner will be in a different room (she failed to tell us where that was). We managed to take the wrong turn even though it was obvious we did not know where we were, no one gave us directions. Once we found our room, we were disappointed as the room was a bit smaller than we thought. Being a Best Western Platinum member, we expected an upgrade. This is the first time we were put in a normal room. Mind you the room was very clean and comfortable. We understood later that the first Christmas diner parties were happening that weekend. We did not hear anything and slept soundly. We found where the room was acting as restaurant, the meal was high quality, and we enjoyed thoroughly all the food. The maître d'hôtel was very nice and discreet. However the next day after spending a day in Portsmouth for the historic festival, we were tired and realised we did not book a table. We were turned down as it was fully booked. The hotel paid more attention to their Christmas diners en masse than the poor couple from London who are dying for pamper and rest. Breakfast, a good variety, but had long queues for drinks, bread, cereals and hot food! Which of course was not exactly a nice experience. This hotel is good for parties etc... But not for a quiet weekend I am afraid.