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“Convenient location and affordable price” 4 of 5 bubbles
Review of BEST WESTERN Airport Motel & Convention Centre

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BEST WESTERN Airport Motel & Convention Centre
Ranked #1 of 1 Hotels in Attwood
Certificate of Excellence
Lugo, Italy
Level Contributor
124 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Convenient location and affordable price”
4 of 5 bubbles Reviewed 4 June 2014

I have been at this BW on my way out from Australia for just one night as it was te night before an early flight, the previous years I had stayed at Holiday Inn Airport, but is is better because rooms are of better quality (newer ones) and the price is more affordable, all hotels by the airport of Melbourne are expensive for the quality they have, this BW stands a 10 minutes drive only from the Airport but to my opiion is much better, I didn't have breakfast as my flight was very early hence I can't judge but rooms are much better and newer tan the Holiday Inn where I stayed a couple of times before.

  • Stayed December 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Stefano M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review, 20 June 2014
Thank you for your compliments on our property

It is fantastic when compared to other motels and hotels around the Tullamarine Airport area that you consider us as the best and most affordable. Hope to see you back soon.
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707 reviews from our community

Traveller rating
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    121
    28
    11
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (130)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
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  • Any
English first
Montreal, Canada
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 2 June 2014

We stayed 2 nights in this place and we were totally satisfied. We were staying there between our travel from western Australia to our return home.
Although Best Western is a motel accomodation, you really feel they are doing their best to look like a hotel;

We were very surprised that the staff had arranged their free shuttle to come and pick us up at the airport, even if we arrived at 1:00 AM. Same thing when we left 2 days later, free shuttle dropped us at the airport at 5h Am!

We met at least 5 different persons at the reception and the service is always excellent and with smiles ! (This is rare !) Staff is always looking to help you and make the best they can do to accomodate you.

The room was clean, modern looking and also the bathroom. Wi-fi is free in your room, you just need to ask the reception for the access code.

We went to the restaurant for breakfast and food was good. If you need to go out for lunch, you can either go to their restaurant, but we prefered to go out and we found a lovely little restaurant 5 minutes walk.
I recommend this Motel.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank KatdeLuna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review, 20 June 2014
Thank you for your comments on our property on Trip Advisor

We are so pleased how you get the same great service from all staff and not just one in particular as it just means how consistent our service is 24 hours a day, 7 days a week.
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Ingham, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 31 May 2014

All staff were very friendly and helpful. When our TV wouldn't work they installed a new one for us. The location is good and the venue quiet. The restaurant food was excellent and the service very good.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nancy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review, 20 June 2014
Thank you for your review and especially the title "The Best of the Best". In regards to your TV not working and getting quick action to fix it, this type of service is what we expect to give our guests, as we want everyone to leave feeling happy with their needs attented to as quickly as possible.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 30 May 2014

I am a regular at this hotel and reluctant to give too high a rating because I don't want the secret to get out.
We have used the small meeting rooms on a couple of occasions.
Nice an convenient to the airport, Good restaurant and quiet location.

Room Tip: Rooms in the conference centre block are a little quieter.
See more room tips
  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Phillip S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review, 20 June 2014
Thank you for your comments

It is fantastic you enjoy your stay with us each time you stay here. Looking forward to your return soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
1 review
4 of 5 bubbles Reviewed 28 May 2014

We use BWAM regularly for training small groups and accommodation for our instructors. The location is great for us with restaurants and shops within walking distance. Close to the airport is perfect for our customer base and also the traveller who doesn't want to tackle city traffic. The airport courtesy bus is a bonus. The rooms are clean and very comfortably appointed with a good bed, spacious bathroom. However I'd recommend the rooms away from the entry (room 1) as the cars coming and going can be a little noisy. The venue we use for training has excellent in room tea and coffee, good light and a lovely outlook overlooking the park. But the best part has to be the staff. They are very helpful and efficient and Bec is SpBectacular. Overall very good value for money.

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JMcatAS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review, 20 June 2014
Thank you for your fantasic review on our motel

It is great when we recieve great comments and it is even more pleasing that we have compliments not only on the accomodation and meals in the restaurant, but the great service we offer in the conference centre also.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
5 reviews
4 hotel reviews
5 of 5 bubbles Reviewed 28 May 2014

My husband and I (sound like the Queen don't I?) stayed there prior to our trip to NZ early May and my friend and I stayed there prior to our trip to Vegas. Cannot recommend this motel highly enough. The rooms are large and well appointed with plenty of power points (a must for me). Happy hour and meals great, staff efficient and courteous. Most important - the shuttle to and from the airport on time every time!

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lynne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review, 20 June 2014
Thank you for great response

We are very pleased you enjoyed your stay with us and looking forward to your next stay here.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Townsville, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 25 May 2014

We would like to say our stay there in March was good, we had a couple of problems with housekeeping, but when I informed the front desk, things were rectified as best as possible.. The receptionist Bec was a very delightful person, who was very informative, helpful & very easy to talk too, we enjoyed our chats with her when going to the restaurant in the mornings for breakfast.. The morning staff from the restaurant were all very lovely ladies too, & they accommodated us very well with the choice of food & if we needed something special they were on the ball..Our room was great & would like to stay in that room again if we stayed there, the bed was most comfortable as I suffer with a bad back & we always had a good nights sleep.. The motel was good for us when we had too use the bus,which there was a bus stop directly opposite which would take us to the train station, instead of using our car to travel all over the place.. Definitely would stay there again..

Room Tip: The bottom floor rooms opposite the pool area where we stay was good.
See more room tips
  • Stayed March 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Sheryl V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review, 27 May 2014
Thank you for the great review on our motel

We are so glad that you enjoyed your stay, I will definetly pass on the great comments to Bek, the restaurant staff and all employess involved during your stay. In regards to the comment made about the front desk staff rectifying your issues as best and quick as possible, is extremely pleasing to read as this kind of dedication to our guests is what we expect from our staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Airport Motel & Convention Centre

Property: BEST WESTERN Airport Motel & Convention Centre
Address: 33 Ardlie St, Attwood, Victoria 3049, Australia
Phone Number:
Region: Australia > Victoria > Greater Melbourne > Attwood
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Attwood
Price Range (Based on Average Rates): ££
Hotel Class:4 star — BEST WESTERN Airport Motel & Convention Centre 4*
Number of rooms: 104
Official Description (provided by the hotel):
Best Western Airport Motel and Convention Centre is a four star property that is situated minutes from the Tullamarine Airport and it is also situated only 5 minutes away from the very popular DFO Essendon. • Has a range of rooms to cater for a diverse market, from our basic four star motel rooms to our modern and contemporary Deluxe Business rooms• Included in the rate is our complimentary shuttle bus service that operates 24 hours a day seven days a week. • We also have free wireless internet available for all our guests and all rooms also include selected Foxtel channels. • All rooms also include full size iron/ironing board, hairdryer, refrigerator, mini bar, remote control LCD TV, individually controlled heater/air conditioner and same day dry cleaning service.For our guests going away for either business or pleasure we also offer our long term secure parking to store your vehicle with us whilst you’re away for a minimal rate of 8 dollars per day. The property includes an A La Carte Restaurant that operates for breakfast and dinner. Operating in the reception foyer we have a flight arrival/departure screen that will keep you updated on your flight times or you’re more than welcomed to ask one of our very friendly and professional staff members to give you assistance in finding that information for you. ... more   less 
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Also Known As:
Best Western Airport Motel And Convention Centre
Best Western Airport Motel & Convention Centre Hotel Melbourne
Best Western Melbourne

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