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“Excellent Birthday Treat”

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Swinside Lodge Hotel
Ranked #1 of 1 Hotels in Newlands
Southampton
Level 6 Contributor
109 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Excellent Birthday Treat”
Reviewed 27 September 2010

I wanted to find somewhere special to celebrate my wife's birthday. We love Keswick and the surrounding area and the Swinside Lodge Hotel seemed to offer something unusual. We were certainly not disappointed. This is the place to stay if you want excellent food, good wine, relaxation and good company. Dinner each evening is a feature of your stay. There is a set meal that changes each day with aperitifs and canapes beforehand when you can meet and chat with the other guests. The food was always outstanding and, for us, the highlight of our stay. We had the largest bedroom which was comfortable but a little dated, particularly the bathroom. The owners tell us that it is due for an update so we are looking forward to seeing the improvements when we next visit.

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Bursledon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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223 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
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  • English first
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English first
Preston, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 September 2010

Swinside Lodge was chosen for the family to celebrate a very special wedding anniversary. On arrival we were welcomed and throughout our three day stay we continued to receive first class attention from the proprietore and staff in a friendly but professional manner.
The location of the hotel is ideal as a country retreat and the food and accomodation is of the highest standard.

  • Stayed September 2010, travelled with family
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Helpful?
1 Thank duchess6233
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mjbkb, Owner at Swinside Lodge Hotel, responded to this review, 1 October 2010
Many thanks for taking the time and effort in forwarding the very positive review following your recent stay at the Lodge. It's always very satisfying for all concerned here, both individually and collectively as a team, when everyones efforts are appreciated. We're so pleased you enjoyed everything.

Best regards

Mike
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 August 2010

Swinside Lodge gave us just what we wanted - a lovely comfortable shortl break with excellent food and an ideal location for Keswick, the lake and some excellent walks. Mike and Kath's pride in what they do is evident in the attention to detail and the warm atmopshere they create. We'll be back

Stayed August 2010, travelled as a couple
Helpful?
Thank Chrissie191
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
winchester
Level 5 Contributor
94 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 25 August 2010

Our first visit to the beautiful Lake District was all the more special for the 2 nights we stayed at Swinside Lodge. Mike and Kath provided us with thoughtful and very professional, high-qualty service - and friendly information. The attention to detail was impressive - from the initial greeting and reception to the farewell on departure. Food was superb - well-presented, served with explanation and enthusiasm.
We were both very impressed. If I could make any suggestions for improvement, I would focus on the bedroom furniture - quite dated and seemed quite incongruous given the faultless attention to taste and detail evident everywhere else. Also, the evening meals (which were great) were based on a set menu with the only element of choice being the dessert. Whilst I appreciate that in a small hotel, with freshly cooked food, it is difficult to offer too much choice, perhaps an option for the main course would be appreciated by guests. However, our room was spotless, comfortable and had stunning views.
All in all, we felt very privileged to have stayed t Swinside Lodge - it was lovely.

  • Stayed August 2010, travelled as a couple
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Helpful?
Thank Discerning_Diner_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Twickenham
2 reviews
Reviewed 23 August 2010

We spent a week at Swinside Lodge taking walks, of which many do not require you to drive to them, and catching up with friends and family in Keswick. Mike, Kath and their team have created at Swinside Lodge an excellent base for a Lake District holiday and deserving of a very special mention are the meals, which are always a truly gastronomic experience.

  • Stayed August 2010, travelled solo
    • Value
    • Location
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Helpful?
Thank ta4garth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
l1zzy
Level 4 Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 August 2010

Some people clearly love this place and its old school charm and very attentive hosts. There is no doubt it is in an incredible setting and the place is immaculate.

However we felt it was very old fashioned and not as relaxed as we would like - the hosts are perhaps trying a bit too hard despite this clearly coming from a very genuine place and they clearly put an awful lot effort into it all. The canapes and dining experience is very formal, the food was good but expensive for what you get, the room was nice but old fashioned and dated. The music in the dining room was ok but got annoying when the same CD was played on loop both nights we stayed.

The hosts were keen that we write a review on here and we felt almost bullied into agreeing that it was a 'wonderful experience and that we would definitely return'. The effort required to point out some of our less favourable views felt too much to muster when we're trying to chill out on holiday.

In summary - my parents would totally love it but for two 30 something's it felt too formal and stiff for our taste.It felt expensive for what we got,and although we still had a wonderful time and could appreciate how conscientious the hosts are and what a stunning setting it is, we won' t be coming back.

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank l1zzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mjbkb, Owner at Swinside Lodge Hotel, responded to this review, 25 August 2010
Hi, many thanks for taking the trouble to post a review of the Lodge following your recent stay with us and hopefully your comment of almost being bullied into submitting a review was a little strong, unless it was the head lock you were put into on departure!! Having tried the guest review cards for stays in the bedrooms and found it not to be successful we prefer, good or bad, the comments made through TripAdvisor - it is extremely rare for someone to let you know face to face the negatives of a stay, but it is on these points taken from the review site that we can aim to build on.

However, whilst you do say you would not return, we find it encouraging that you find it a 'charming place' and would be better suited to others than yourself. ps with regard to the canapes and dinner it does strike a chord of difficulty in offering a fixed but daily changing four course dinner and not having a degree of formality, if only to have the evening run smoothly for everyone,diners and hosts alike. Again, many thanks . Mike
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berkshire
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 August 2010

A beautiful, peaceful location with good walks from the hotel. The ground floor sitting rooms and dining room are very stylish and the dinners are very good. Considerable care was taken to meet individual dietary needs within the no-choice menu.
Unfortunately we were very disappointed with our 'superior' room. It was large, but it was an attic room with a sloping ceiling which reduced the usable area. Also, it was very dark, with a small dormer window- which spoilt the fantastic view. The dark brown carpet did not enhance the ambience. Unfortunately there was no suitable room available for us to move into.
There was a very comfortable large bed with an oak headboard, but the rest of the furniture was very dated and not in keeping with the rest of the hotel. The bathroom was large, very modern with a bath, separate shower and heated towel rail-with large towels which were changed frequently. Housekeeping standards were exemplary. Sound insulation between ours and the next door room was also almost non-existent- we could hear the guests in the next room very clearly.
We also found the constant background music in the dining room very annoying- but we were told that most of the guests like it so it was never turned off.

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aquababeBerkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mjbkb, Owner at Swinside Lodge Hotel, responded to this review, 22 August 2010
Hi, many thanks for taking the trouble to forward a review after your recent stay with us at the Lodge, your complimentary comments were appreciated by all the staff especially Chef and his team who work tirelessly as always in preparing vegetarian dishes of great quality over a five day period including offerings of vegetarian sausage and black pudding for breakfast.
We accepted with good grace your comments with regard to the portion of sloping ceiling around the dormer window to the bedroom, it is a Victorian Lodge and we were obviously not blessed with high flat ceilings in the upper bedrooms. The room had recently been professionally re decorated with a tan coloured carpet as opposed to the dark brown you mention, complimenting the tone of the room and the rest of the fittings. It was interesting to note that after your stay a prominent hotel inspector - whose position was unknown to us - stayed in the same room as your goodselves and as a result of her inspection of all aspects of the hotel commented on her an appreciation of the choice of colour schemes and furnishings. This resulted in our continuation of our Two Star Gold award with a grading of 89%. As always in these matters it is choice but we're gratified to have received your comments and have taken your comments on board.
Finally we did discuss the music which is played outside the dining room within the hallway and is never played to any thing approaching an uncomfortable noise level. In the main, at your request, and on occasion it was pre empted ,the music or news in a morning was turned either off or down to levels that were difficult to hear but once again it is choice and we're pleased you made your thoughts on this known to us. We do find it enormously satisfying that you would still recommend us to others and once again we would offer all our thanks to you for your stay with us and your comments. Hopefully, it is worth mentioning, we also enjoyed the various conversations we had together
Best regards

Mike Bilton

Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Swinside Lodge Hotel

Property: Swinside Lodge Hotel
Address: Grange Road, Newlands, Keswick CA12 5UE, England
Region: United Kingdom > England > Cumbria > Lake District > Keswick > Newlands
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #1 of 1 Hotels in Newlands
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Swinside Lodge Hotel 2*
Number of rooms: 7
Official Description (provided by the hotel):
Small luxury hotel in the heart of the English Lake District personally owned and run by Mike and Kath Bilton. A warm welcome awaits - hospitality and food are our passions, and the hotel has recently been voted in the top three Fine Dining Restaurants in Cumbria with an AA 2 Rosette Restaurant supplemented by a 75 bin wine list. Local wildlife including red squirrels can be seen in abundance in the gardens, and spectacular walks and drives start from the hotel's door. Seven bedrooms all with beautiful mountain views. ... more   less 
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Also Known As:
Swinside Hotel Newlands
Swinside Hotel Keswick
Swinside Lodge Hotel Keswick/Newlands, Lake District

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