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“Not as expected” 3 of 5 bubbles
Review of Kipi Suites

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Kipi Suites
Ranked #1 of 1 Hotels in Kipoi
Certificate of Excellence
Thessaloniki
Level Contributor
55 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Not as expected”
3 of 5 bubbles Reviewed 10 January 2013

We have been as family during Christmas holiday at Kipi Suites together with another family with 2 adults and 2 kids. Our first impression for the hotel was astonished as the rooms and generally all the places were very well equipped with great style and elegance. However, we will not suggest this hotel for families as the children were treated as unwanted visitors or better as intruders. We would appreciate if we have been informed in advance for the rules of the hotel concerning children. All this inconvinience of following rules for behavior (not walking at the wooden floor because making noise, do not laugh loudly, do not sing the carols, do not go to the rest-lobby-fire place area and etc) causes us stressed times without having the possibility to relax and enjoy the comfort that we were expected. Nevertheless, the rules the most surprizing for all of us was the way that the supervisor of the hotel announce us these rules. One of our children asked us: "why this lady do not love children"?? Last but not least the price for Christmas dinner per adult was like we would book a table in Paris at "Plaza Athenee". But, for sure you have the choice to participate or not, so this is mentioned only as a fact and not as obligation.

Room Tip: Be careful of walking in the rooms. Wooden floors make noise to the ones leaving downstairs.
See more room tips
  • Stayed December 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
16 Thank Intertruck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
akallantzis, Owner at Kipi Suites, responded to this review, 21 January 2013
Dear customer,

Kipi Suites is a boutique guesthouse with just 8 suites in which we make every effort to please our guests, both through the carefully designed and maintained infrastructures (which we are happy to see you appreciated as well), as well as through our personalised high quality service (which we regret to know did not come up to your expectations).

Families and more specifically children are more than welcome at Kipi Suites and there are no special rules which apply, apart from children not having access to the hotel’s bar (we consider that children do not usually go to bars anyway). We do assume, however, that our guests will be discreet enough to avoid disturbing other guests. Having received complaints about your company (which included non-hotel guests too) making excessive noise, our personnel was obliged to intervene in an effort to ensure a pleasant ambiance for all. We very much regret if you found that the manner in which this may have been conveyed to you was not the appropriate one. This was certainly not our intention, as our staff constantly strives for offering all of our guests a relaxing and comfortable atmosphere.

For Xmas Eve dinner, Kipi Suites had prepared a 5-course menu for its guests using only the finest, local ingredients and served in the exclusive environment of our restaurant, at the price of 32 euros per person. We consider this to be an excellent price to value proposition, which, as you also mention, our guests are free to take advantage of, or not.

In any event we thank you very much for your inputs, which we take as constructive criticism to help us improve ourselves. We do hope to have the opportunity to welcome you and your family again in the future in order to make your next stay a very pleasant one.

Sincerely,

The management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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141 reviews from our community

Traveller rating
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24
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Any
English first
Amaliada, Greece
Level Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 30 July 2012

Just a perfect boutique suites hotel with amazing view in Zagoria.The luxury design, the room decoration and the location contribute to an excellent experience! The friendly atmosphere and the really tasty homemade breakfast makes it special! I had the chance to participate to one of the "wine tasting events" that are organized in the hotel and it was a unique experience as we tasted excellent wines from all over the world, sitting next to the fireplace and outside it was snowing......!Amazing place and of course amazing people behind all this! I can't wait to be back....!

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SISSIE V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
limassol
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 3 May 2012

Comfortable room with beautiful view, quiet area, minimalist design, ideal temperature 24h, cleanliness, attention to detail of benefits promised.

Full & delicious homemade breakfast which is renewed every day, up-to-dated wine cellar.

The biggest advantage is the hospitality. The team is polite, discreet and available at any time to serve.

Ask Alexandros for excursion / trip advice - Ask Maria for homemade prepare dinner/lunch.

Perfect...Congratulations
X&X

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank x m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milano
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 29 February 2012

I was lucky enough to be brought to this incredible place by our Greek friends on a long weekend. It has been an amazing experience and they dealt with us perfectly. Nothing was too much trouble. Every little detail was taken care of, and I am sure we weren't the easiest of customers. The suites are beautifully designed, spacious yet cosy, brilliantly equipped, a pleasure to come back to after a day wondering around the small villages of Zagorohoria.

A wonderful copious Greek breakfast is served every morning and the most important respecting the late sleepers. Homemade pies, homemade yoghurt, freshly prepared eggs of your choice, freshly squeezed orange juice and all that with a huge smile from the lovely Mrs. Maria who is running the place.

The main clubhouse is cosy, roaring fires, stunning views, all you can ask for the perfect convivial weekend.

A truly top-class place, which I hope to visit again soon!

  • Stayed February 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Annamaura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Athens
2 reviews
5 of 5 bubbles Reviewed 4 January 2012

We are a young couple, with a little girl of 8 months old. We've decided to spend our Christmas & New Year's Eve Holidays in Kipi Suites and from the very first communication with the "Kipi Suites" management & staff the feeling was more than friendly and of a high quality status, (professional & willing to assist).

Upon our arrival the owner of Kipi Suites welcomed us with a plate of local cheese & ham, along with tsipouro, (strong liqueur style alcohol drink)! Their smile and the warm atmosphere accompanied us throughout our staying!

The location is ideal for the daily excursions to the nearby villages of Zagori, (almost walking distance to the most fabulous and popular stone bridges, located in the area). Overlooking the village, "Kipoi Suites" pay respect to tradition in terms of architecture, whilst providing all modern facilities of a luxury hotel, (free Internet, jacuzzi, Led TV, fireplace and wow... what a king size, comfortable bed)!!!

Still, what leaves you speechless is the kindness and the over-warming treatment by the members of the staff. Mrs. Maria and Mr. Vladimiros, always with a big smile drawn on their face - which comes from their heart and it is not fake at any time - are always there to offer you their help.

Breakfast is served next to the fire place of the dinning area and it was a nice surprise every day as the pies, deserts and the entire range of the buffet kept on changing from day to day, so as for us guest to be able to taste as many as one can from the local, traditional cuisine! I could use many words to describe the buffet yet, one should better visit "Kipi Suites" to taste them on his /her own. Two thumbs up by me and 10/10!!

It is by far, one of our best trips /holidays. The first ones as parents & we have travelled a lot, around the world so I believe I have enough experience to "judge" properly the services & facilities of a hotel. It is certainly a "baby friendly" place, as well as a "couples' nest" one! (we've seen many there, during our staying).

I cannot put a label on "Kipi Suites", as it is not a hotel, not a boutique hotel or a guest house... it is one of its kind on the top of the cream!

We will definitely revisit "Kipi Suites", this time during Spring as the landscape and scenery is truly fantastic and should you fancy trekking and kayak, etc. it is A MUST!!

Many thanks to everyone there in "Kipi Suites"! We hope to see you again soon!

Athina, George and... Lydia!

Room Tip: We've chosen Elati room as it had great view over the village and it was comfortable enough to h...
See more room tips
  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank George_Zoumas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Athens, Greece
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 27 December 2011

We just came back from a short but still mostly wonderful escape at Kipi Suites at Zagori that we visited for Xmas. The suites are so beautiful that leaving them to explore the stunning nature of Zagori becomes a serious struggle. Finally! Kipi Suites is a guest house in a traditional Greek village that respects tradition without making any fake imitations. Another experience at Kipi Suites is breakfast. With a buffet full of homemade delicacies, you really don’t know where to start from. You definitely don’t want to miss the homemade yoghurt and any of the jams and pies.
Kipi Suites is an experience strongly advised!

  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ckAthens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Athens, Greece
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
5 of 5 bubbles Reviewed 10 December 2011

We went for four days on a HR event of our company. The hotel was really great. Our suite was huge, on two levels with two fireplaces!! Breakfast was the big attraction. So many delicacies, all home made!! Maria was just perfect. She took care of us so well. I will sure go back!!

  • Stayed November 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank masterg888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kipi Suites

Property: Kipi Suites
Address: Kipoi 44010, Greece
Region: Greece > Epirus > Ioannina Region > Zagorohoria > Kipoi
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites
Hotel Style:
Ranked #1 of 1 Hotels in Kipoi
Price Range (Based on Average Rates): £
Hotel Class:4 star — Kipi Suites 4*
Number of rooms: 8
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