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“Spacious place to get away from the city”

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Mistral Hotel & SPA
Ranked #1 of 2 Hotels in Rozhdestveno
Certificate of Excellence
Reviewed 21 October 2012 via mobile

Great rooms, nice territory with the own beach and the perfect wellness center with a large swimming pool and a number of saunas. It's ok for trip with children,as the hotel has a playground, and it's also ok for being with infants, as it has nice alleys along the river to walk with babies.

  • Stayed: November 2011
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2  Thank shap4ik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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19 - 25 of 338 reviews

Reviewed 9 April 2012

That was our second weekends stay there. Couple of surprises: personnel on the breakfast became faster (dirty plates disappeared much more faster that 2 month ago), but less smile. But when you ask anything, they are ready to help. Night room-service were slow, we couldn't reach them by phone 10-15 minutes, and then reception helped us (finally we waited our order for ~1 hour our pasta and club-sandwich), but girl was very attentive and nice. Reception staff is very helpful and nice (specially Pavel from day-shift and Yan from the night).
The strangest thing for 5* is that managers are going around (at least they look like managers, as they eat in restaurant, wearing business suites and have name tags) without any attention to the guests (no smile, no "hello", no "how is your stay", etc).
We spent for check-out procedure around 20 minutes, as housekeeping were counting the number of towels in the room and bottles in mini-bar... (not acceptable for 5* hotel!!!).

But hotel itself still is very beautiful and new. Rooms are quiet and spacious. SPA and Thermal zone is great! Location is perfect. Breakfast is very good (both quality and range).
After some training for personnel this hotel could be really "best of the best" on the Istra lake.
We can recommend this hotel for relaxation for everybody.

  • Stayed: April 2012, travelled as a couple
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    • Location
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Thank CoffeeTatiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday via mobile
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Stayed: December 2017, travelled on business
Thank Micella83
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Reviewed 4 days ago via mobile
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Stayed: June 2017, travelled on business
Thank Ann D
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Reviewed 6 days ago via mobile
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Stayed: December 2017, travelled with family
Thank Andrey B
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Reviewed 1 week ago via mobile
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Stayed: December 2017, travelled on business
Thank Михаил Е
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Reviewed 4 weeks ago
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  • Stayed: October 2017, travelled with friends
    • Value
    • Sleep Quality
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Thank Bambina178
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MistralHotelSpa, Менеджер по связям с общественностью at Mistral Hotel & SPA, responded to this reviewResponded 4 weeks ago
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Additional Information about Mistral Hotel & SPA

Address: Estate Num. 60, Rozhdestveno 143513, Russia
Region: Russia > Central Russia > Moscow Oblast > Istrinsky District > Rozhdestveno
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Rozhdestveno
Price Range: £89 - £380 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mistral Hotel & SPA 5*
Number of rooms: 112
Official Description (provided by the hotel):
M’Istra’L Hotel & SPA is a new five-star resort on the picturesque shoreline of the Istrinskoye reservoir. Classical rooms with big panoramic windows, luxurious suites, restaurants and bars, splendid SPA-center La Source d’Istra, a 25-meter indoor swimming pool, a vast promenade area and a thousand opportunities for outdoor activities – all of this can be found at the hotel complex M’Istra’L Hotel & SPA located within 60 kilometers from Moscow. ... more   less 
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