We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Rude service, unpleasant atmosphere”

Sala Bo Cuisine & Wine
Ranked #9 of 20 Restaurants in Sam Roi Yot
Certificate of Excellence
Cuisines: Italian, Seafood, Thai, Danish, International, British
Restaurant details
Reviewed 27 April 2014

We decided to try this restaurant while in Khao Sam Roi Yot for my wife's birthday based on reviews here. We wanted a place with nice wine, nice atmosphere, nice service. It failed on all counts. We first asked for the wine list after walking past the cabinet full of wine, they said we could have red or white wine, we asked again what particular wines they had, she said we have red or white wine. After asking once more she told us I could look at the cabinet of wines. I picked one out a nice sauvignon blanc, however the bottle was warm so asked the lady at the bar to put on ice. She said curtly ... you pay first? I politely told her I was eating at the restaurant. They then brought the wine over in a bucket with a small amount of ice in the bottom. She immediately started pouring it in the glass, I told her to wait for it to cool, she gave me a funny look and walked off. Had to wait half hour for it to cool and had to put my hand over the top and shake the bottle in order to try and make to told part of the bottle colder. We then started to look at the menu, my wife was on the phone, and stood over us and asked impatiently three times what we wanted to order. I repeated told her to wait until my wife had finished talking on the phone. We ordered seafood pasta, cashew chicken, and pork steak with fries (instead of rice). She didn't seem to pay much attention and had to repeat the order many times. When the food came, the order was wrong. she brought chicken, not pork and extra french fires. They also never brought water to our table. Also my wife's glass was dirty, they then replaced it with another dirty glass, and had to ask for a third glass which was finally clean. A group who stayed at the resort came in and turned the TV on very loud, blasting out football while we were trying to enjoy our meal. My wife said she felt like she was in Pattaya. I asked the waitress to turn the tv down, she went round and they seemed to take exception to the request. They made a big show of moving closer to the TV and turned it down marginally, only to turn it back up minutes later. The staff did nothing. We had a very bad mood after that, we couldn't hear ourselves speak. We just wanted to go somewhere nice, enjoy some nice wine and have a nice meal. Instead we encountered rude staff, an unpleasant atmosphere, and a large cheque at the end of the night, brilliant. What a joke of a place, the resort looks beautiful but they seem to have made no effort to train the staff or prioritize customer service. Avoid.

    • Value
    • Atmosphere
    • Service
    • Food
4  Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (43)
Traveller rating
Traveller type
Time of year
Language

16 - 20 of 43 reviews

Reviewed 20 April 2014

We love the food, and the service. The staff is very helpfull and kind. You Can get all kind of food, inernational, Danish and Thaifood. And the Price is very good. Nice area at the restaurant with a great view at the mouintens. Great brunch.

Family Kragelund

1  Thank Zorica K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2014

After 6 trips to Dolphin Bay in the last 3 years, I know how hard it can be to find a decent restaurant where they also serve some quality wine.
Now I found it in Sala Bo, Oriental Beach Pearl Resort.
The Resort is located on the mainroad from PranBuri to Dolphin Bay, inland of the Sea View Condominiums.

The menu is a mix of Thai, International and Danish cuisine.
We have tried almost all their dishes and it is always made of fresh produce shopped daily on the local market.
I personally prefer dishes with seafood. Fish, Prawns, Lobster and Squids are all catched locally around dolphin Bay. That makes it so much fresher and very tasty.
Meat dishes such as Steaks and Fillet are the best imports from Australia and Argentina. Perfectly cooked every time and alway tender.
Their Club Sandwich is also worth to mention. Comes with all the right ingredients, served with perfecly cooked french fries.
They also offer cooking classes at the resort. I teended one last time I was there.
You go shopping to the local market with their chef (Tuk or Mr. Green) and later prepare the meal under their guidance. Dish is then served in the restaurant when finished. It was really fun and interresting to learn how Thai food is made. And your own cooked food tast ofcourse just great.

Restaurant is very clean and cozy, located on poolside of a big salt water pool. All enlighted nicely in the evening.
A quick look in the kitchen shows a fully modern kitchen, kept clean and with chefs who know how to manage it.
Restrooms are fully western standard and kept spotless.
Furniture is in general good standard, comfy chairs, ventilators above each table. There is an option to sit on 1st floor if you want to dine in more private sorroundings.
There is a bar where they can serve 20something great coctails at a price of 180 baht and half price during happy hour (between 4 and 6 PM).
If you are into Cognac and Whisky there is some room for improvement. They only had one brand of each when I was there, and they were both in the lower end. But OK, it is not a Michelin restaurant.
The overall eating experience was great.

The wine selction is one of its kind in Sam Roi Yod. Around 500 bottles are kept in a airconditioned glass wine cellar. French, Italian, Spanish Australian, US, Chilean and South African wines are kept here.
All the msut have Chantis, Barolos, Cote du Rhones, Riojas, Bordeaux, Bourgognes plus the new world wines where there.
Bottles are always served in a champagne cooler standing beside your table. It is then easy for you to keep the preferred temperature if it is red, white or champagne you are drinking when the ambient temperature is 30 C.
Glasses are cooled down for white wine and champagne when served.
Prices range from 1200 Baht and up for a bottle. By my experience that is not expensive at all on a good restaurant in Thailand. Imported wine is heavily taxed in Thailand as can be seen if you go to a supermarket like Tesco where prices start at around 500 baht a bottle.

Waiters still have a little to learn about etiquette at the table and around wine, but are always very friendly and try very hard to please you. Ask for anything and they will jump straigt away.

There is no doubt in my mind that this is the number one restaurant south of Hua Hin.
I can see they constantly try to improve, by bringing in guest chefs from Europe and US to train the staff.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank 7-Henrik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2017 via mobile
Google Translation

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2017 via mobile
Google Translation

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Sala Bo Cuisine & Wine also viewed

Sam Roi Yot, Prachuap Khiri Khan Province
Sam Roi Yot, Prachuap Khiri Khan Province
 
Sam Roi Yot, Prachuap Khiri Khan Province
Sam Roi Yot, Prachuap Khiri Khan Province
 
Pak Nam Pran, Pranburi
Sam Roi Yot, Prachuap Khiri Khan Province
 

Been to Sala Bo Cuisine & Wine? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing