We decided to try this restaurant while in Khao Sam Roi Yot for my wife's birthday based on reviews here. We wanted a place with nice wine, nice atmosphere, nice service. It failed on all counts. We first asked for the wine list after walking past the cabinet full of wine, they said we could have red or white wine, we asked again what particular wines they had, she said we have red or white wine. After asking once more she told us I could look at the cabinet of wines. I picked one out a nice sauvignon blanc, however the bottle was warm so asked the lady at the bar to put on ice. She said curtly ... you pay first? I politely told her I was eating at the restaurant. They then brought the wine over in a bucket with a small amount of ice in the bottom. She immediately started pouring it in the glass, I told her to wait for it to cool, she gave me a funny look and walked off. Had to wait half hour for it to cool and had to put my hand over the top and shake the bottle in order to try and make to told part of the bottle colder. We then started to look at the menu, my wife was on the phone, and stood over us and asked impatiently three times what we wanted to order. I repeated told her to wait until my wife had finished talking on the phone. We ordered seafood pasta, cashew chicken, and pork steak with fries (instead of rice). She didn't seem to pay much attention and had to repeat the order many times. When the food came, the order was wrong. she brought chicken, not pork and extra french fires. They also never brought water to our table. Also my wife's glass was dirty, they then replaced it with another dirty glass, and had to ask for a third glass which was finally clean. A group who stayed at the resort came in and turned the TV on very loud, blasting out football while we were trying to enjoy our meal. My wife said she felt like she was in Pattaya. I asked the waitress to turn the tv down, she went round and they seemed to take exception to the request. They made a big show of moving closer to the TV and turned it down marginally, only to turn it back up minutes later. The staff did nothing. We had a very bad mood after that, we couldn't hear ourselves speak. We just wanted to go somewhere nice, enjoy some nice wine and have a nice meal. Instead we encountered rude staff, an unpleasant atmosphere, and a large cheque at the end of the night, brilliant. What a joke of a place, the resort looks beautiful but they seem to have made no effort to train the staff or prioritize customer service. Avoid.
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