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“Friendliest staff around and great value!”
Review of Turi Beach Resort

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Turi Beach Resort
Ranked #2 of 5 Hotels in Nongsa
Reviewed 11 June 2014

Our family had a terrific stay at Turi Beach for two weeks. It tends to attract long weekenders from Singapore but we were on a long haul from Australia to UK and were looking for a quiet and relaxing stopover. It fitted the bill perfectly. The resort has two magnificent pools in beautiful grounds that were never busy and excellent restaurants. Over the weekends the buffets really were great value and high quality. However, the best thing about the resort is the staff. They really couldn't do enough for us. Great with the kids! Highly recommended if you are in transit through Singapore and looking to treat yourselves!

  • Stayed: May 2014
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3  Thank Rasputin55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio H, Operations Director, Nongsa Resorts at Turi Beach Resort, responded to this reviewResponded 7 September 2014

Thank you very much for selecting Turi Beach Resort for your long vacation.

We are very glad to read your review and stay narrative… appreciate your time and support.

Receive my personal gratitude for your public recognition of the resort team.

A pleasure to hear from you for any assistance you or your network may need before your next stay.

Look forward to welcome you back to the resort in the near future.

Cheers… Antonio Hernandez Canovas via antonio@nongsaresorts.com

Mr. Sumantri Endang - General Manager via sumantri@turibeach.com
Mr. Zaenal – Front Office Manager via fom@turibeach.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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823 - 829 of 1,422 reviews

Reviewed 10 June 2014

We were simply amazed upon arrival at the Nongsa ferry terminal. Simple yet beautiful. Something that we didn't expect. (We were expecting a rundown terminal). The resort, the beach walk, well, everything is perfect and very relaxing. A shopping mall located about 40mins drive by their taxi. The only disturbance that we had was those bite from the mosquitoes every now and then. But overall, we enjoyed our stay there and will be sure to return.

  • Stayed: May 2014, travelled as a couple
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Thank Shidah85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio H, Operations Director, Nongsa Resorts at Turi Beach Resort, responded to this reviewResponded 7 September 2014

Receive my gratitude for your valuable time and stay comments… very much appreciated.

You review has been submitted to our pest control supplier to ensure that the needed adjustments in the fogging schedule and frequency are done promptly.

Shopping wise, you can find the local village of Batu Besar only 10 minutes from the resort where you can experience the local side street markets; while only 25 minutes from the resort you can find Kepri Mall similar to the ones available in Batam Center and Nagoya.

A pleasure to hear from you for any assistance you or your network may need before your next stay.

Cheers… Antonio Hernandez Canovas via antonio@nongsaresorts.com

Mr. Sumantri Endang - General Manager via sumantri@turibeach.com
Mr. Zaenal – Front Office Manager via fom@turibeach.com

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Reviewed 9 June 2014

Turi Beach resorts was one of the best in Batam. I came here twice and enjoyed staying here.
The place is clean and our rooms are facing the sea. A nice place to be in to relax yourself.
My mom and granny enjoyed their stay so much, they would love to come here again.

Breakfast buffet was acceptably delicious, which i think they can be improved. But lunch were too expensive (e.g Nasi ayam penyet cost ard $11-$13).

Massage at the resort was awesome. 1hr 30mins massage makes this trip to be a fruitful one.

Overall, this is one of the places that i want to relax and unwind over the weekend.

  • Stayed: November 2013, travelled with family
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2  Thank Yusnirah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio H, Operations Director, Nongsa Resorts at Turi Beach Resort, responded to this reviewResponded 7 September 2014

Turi Beach Resort was one of the best in Batam…

Thank you very much for returning back to Turi Beach Resort…

Receive my gratitude for your valuable time and generous stay comments… very much appreciated.

A pleasure to hear from you for any assistance you or your network may need before your next stay.

Cheers… Antonio Hernandez Canovas via antonio@nongsaresorts.com

Mr. Sumantri Endang - General Manager via sumantri@turibeach.com
Mr. Zaenal – Front Office Manager via fom@turibeach.com

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Reviewed 8 June 2014

A good place to rest & relax with a nice beachfront that allow you to see the sunrise daily. However, the air-conditioner in room 201 is not cold enough, the toilet drainage system got choke easily. The food served after breakfast (eg. Lunch & room service) can be improved.

  • Stayed: June 2014, travelled with friends
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1  Thank Puzzled75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio H, Operations Director, Nongsa Resorts at Turi Beach Resort, responded to this reviewResponded 7 September 2014

Receive my gratitude for your valuable time and stay insights… very much appreciated.

Your review has been shared with the resort team for their knowledge and continuous improvement to minimize any shortcomings in the future including the air condition and the shower drainage.

A pleasure to hear from you for any assistance you or your network may need before your next stay.

Cheers… Antonio Hernandez Canovas via antonio@nongsaresorts.com

Mr. Sumantri Endang - General Manager via sumantri@turibeach.com
Mr. Zaenal – Front Office Manager via fom@turibeach.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014 via mobile

I happen to find a very good deal online for a few days stay in this resort. I love the place. The location, the staff, the cleanliness and nice interior of the rooms its totally what you will want for a quick unwind and recharge. Only that the buffet breakfast could be imoroved..other than that i will surely comeback to this place!

Stayed: May 2014, travelled as a couple
1  Thank gorgeous23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio H, Operations Director, Nongsa Resorts at Turi Beach Resort, responded to this reviewResponded 7 September 2014

This is to show my gratitude for taking the time to provide us with your very valuable feedback and detailed experience stay.

Please accept my sincere apologies for all the inconvenience caused during your stay.

We will continue working on the food and beverage quality and selection to provide you with an improved culinary experience next time you stay in Turi Beach Resort.

Thank you very much for your valuable time and kind understanding.

With best regards,

Antonio Hernandez Canovas via antonio@nongsaresorts.com

Mr. Sumantri Endang - General Manager via sumantri@turibeach.com
Mr. Zaenal – Front Office Manager via fom@turibeach.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2014

Turi Beach resort is a place to visit when you need to unwind from your crazy daily life. excellent accommodation and fantastic and caring staff. MASSAGE IS HEAVENLY. peaceful and its only 45 min from Tanah Merah ferry terminal.

  • Stayed: December 2013, travelled with friends
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1  Thank Jery C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio H, Operations Director, Nongsa Resorts at Turi Beach Resort, responded to this reviewResponded 7 September 2014

Very glad to read your review and comments… appreciate your valuable time and generous stay insights.

A pleasure to hear from you via Email, Twitter or LinkedIn if we can be of any assistance for you or your network in the future.

Look forward to welcome you back to the resort in the near future.

Cheers… Antonio Hernandez Canovas via antonio@nongsaresorts.com

Mr. Sumantri Endang - General Manager via sumantri@turibeach.com
Mr. Zaenal – Front Office Manager via fom@turibeach.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2014

I've stayed in a couple of hotels/resorts in Batam and i find myself coming back to Turi Beach alot. Firstly, it has a very relax and welcoming feel. The lobby is spacious and comfortable to hang around or to use the wifi (wifi in rooms are chargeable). Being on the 4th level, you have an overall view of the entire resort front, pool and the beach.

We got a room on the 3rd level for 2 nights, which was spacious and had a balcony. Its very simply designed and have everything you need like a mini bar, water kettle and hairdryer. The bathroom as also very clean and spaced out. What disappointed us a little was the aircon will not work when you switch on the ceiling fan, so it was a bit warm and the minibar we had wasn't working. Only on our last night they had our minibar replaced.

Facilities wise, the emerald pool was rather crowded on the days we were there and the other form pool was abit dirty with fallen twigs and leaves. There was a cabana that provided watersports but we did not do any. Breakfast was okay, we liked their roti canai and that they had variety. We also had dinner on one of the night which served mediterrainean food that wasn't too good. Burger on their room service menu was delicious.

Now for the downside, the service had worsen alot since my last visit. The housekeeping missed our room on the 2nd day. We had to call twice and waited for quite awhile. We had to remind them that our minibar was not working for them to only change it on our last night. Another issue we had was, the operator said she would call us back after checking on our booking with the golf course but she forgot about it and we had to call her again to check. We also waited 45mins for transport when the front desk told us to come to the lobby immediately. Lastly, the duty manager was very rude in responding to us when we questioned about the additional charges that was billed upon check out. I was very disappointed with their service especially when it is becoming worse.

  • Stayed: May 2014, travelled as a couple
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4  Thank pamcyy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antonio H, Operations Director, Nongsa Resorts at Turi Beach Resort, responded to this reviewResponded 21 September 2014

This is to show my gratitude for taking the time to provide us with your very valuable feedback and detailed experience stay.

Please accept my sincere apologies for all the inconvenience caused during your stay.

I would appreciate if you could email me directly via antonio@nongsaresorts.com with your stay details to provide you with a more personalized reply and favourable outcome while I have the opportunity to share with the resort team your valuable insights.

Thank you very much for your valuable time and kind understanding.

With best regards,

Antonio Hernandez Canovas

Mr. Sumantri Endang - General Manager via sumantri@turibeach.com
Mr. Zaenal – Front Office Manager via fom@turibeach.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Turi Beach Resort

Address: Jl. Hang Lekiu, Nongsa, Riau Islands Province 29465, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Nongsa
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 5 Hotels in Nongsa
Price Range: £62 - £114 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Turi Beach Resort 4*
Number of rooms: 140
Official Description (provided by the hotel):
Turi Beach Resort, Where Chic Meets Charm. Immerse yourself in this Indonesian boutique paradise and explore the beauty of nature. Nestled in Nongsa Resorts, at the northeast part of Batam Island, and 35 minutes away from Singapore by ferry and 15 minutes from Hang Nadim Airport. Set amid 7.7 Hectares of beautiful green landscaping in a tranquil tropical village, Turi Beach Resort features Modern - Minimalist accommodation in Tirta and Riani wing. All 140 rooms and suites are facing the sea being well spread over the beach front and the hillside.Turi Beach Resort is your idyllic retreat in the tropical Riau Islands amidst unspoilt beauty and fine beaches where tranquility and impeccable service are rightly yours to savour. ... more   less 
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Also Known As:
Turi Beach Resort Batam/Nongsa, Indonesia
Turi Beach Batam
Turi Beach Hotel Batam

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