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“Deceiving”

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Parrot Tree Beach Resort
Ranked #1 of 1 Hotels in First Bight
Reviewed 3 January 2014

The last review was spot on. Just returned from one night at Parrot Tree and would not return.

Lagoon was dirty when we were there - nothing like the pictures. Service was horrible. No hot water in unit. AC extremely loud. They didn't have enough towels for guests, so I had to wait while they washed them.

The description of property is extremely deceiving. No fitness center (there was a picture of one in brochure!). No easy access snorkeling off a pier. In room wifi is $10 - not $5.

Everyone seems to be raving about the Palapa restaurant. I don't get it. Food was mediocre - and ALWAYS cold.

I should note that we had just prior to this night spent a week at a condo in West Bay, so perhaps we were used to different island standards. But I would not recommend Parrot Tree to anyone visiting Roatan.

  • Stayed: December 2013, travelled with family
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5  Thank NewcoSteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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197 - 203 of 346 reviews

Reviewed 31 December 2013

Parrot Tree is rated a 5 star resort which is misleading. It is a time share with horrible service, nothing to do. We are a seasoned travelers. We have stayed in many exclusive resorts, however Parrott Tree is everything else but a 5 star place. What Parrot Tree has to offer as an overall experience is at best mediocre.

We arrived to celebrate Christmas week. The villa - studio room looked very good. However, this is the only thing that had any merit. The air conditioning vent in the room was open and making horrible noise. We were promised that it will be put back together, it did not happen during the week we were there. We had to tip the cleaning lady in order to get shampoo and soap. The food was horrible. There is only one restaurant on the resorts, not two as advertised and you really do not want to eat there. Make sure you keep all your receipts, we were asked to sign twice for breakfast.

There are sand flies that leave nasty consequences. Bring lots of stong bug spray. The staff takes forever to do anything unless you tip them. They try to make everything so difficult just to prove to you how much they have done for you. Unless you have a car, you are stranded in the middle of nowhere and at the mercy of hotel and taxi transportation, which are very expensive.

The lagoon is crowded at times with cruise ship tours and from other hotels. it is not a very relaxing atmosphere. Cats were all over the tables, drinking from the vases.

The beach at the lagoon is littered with plastic bottles, spoons and variety of garbage that you step on. There are attempts to clean the visible parts....it is not the open ocean, do not be fooled by the pictures.

There are no safety deposit boxes, be very vigilant of your belongings especially on the day of departure. We read the guest comments at reception and the majority were complaints - both Spanish and English.

It is regrettable to see such property run to the ground. We would never go back to the Parrot Tree.

  • Stayed: December 2013, travelled as a couple
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6  Thank EllieK777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2013

I have been to many Caribbean islands’ resorts, but Parrot Tree absolutely stole my heart with its unbelievable ocean views, lush green mountains and mainly with peace and quiet you rarely find on other commercialized islands. It’s not just resort – it’s amazing beauty retreat. If you are tired from crowds, overcrowded beaches - Parrot Tree is the place to go. Water in the lagoon is clear blue, and if you take a look farther in the ocean – colors are amazing.
We also enjoyed sunrises of a rare beauty every morning.
Our intention was “to get away” and Parrot Tree offered very special experience for a leisurely, contemplative, almost meditative pace. But for those looking for adventures, there is of course other activities that Roatan can offer.
The staff at the resort was very friendly. There are 2 restaurants: Palapa Bar near lagoon and another one at marina area - both good.
But the best dining is in Temporary Cal's Cantina less then 1 mile from resort with outstanding food and views (located at the top of island).
There is snorkel in lagoon and ocean in front of building 9 (when waves are not big).
Very close to lagoon there is marina with yachts - very beautiful architecture and landscaping (you need to see it).
We rent a car at Roatan airport and explored the whole island (incl zip-lines, dolphins, etc) .
There are 2 US style supermarkets not far from resort and we ,to save some money, cooked in condo kitchen to save some money – a lot of food is also from the States and of course fruits and vegetables are local. Papayas were to die for!

  • Stayed: April 2013, travelled with friends
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6  Thank Galina O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2013

My wife and I, along with some friends and family, spent 3 nights at this beautiful resort. The shuttle picked us up promptly at the ferry and delivered us safely after about a 25-30 minute drive. The initial impression is WOW!!! The property is stunningly beautiful. We were dropped off at the registration desk to check in as the driver transferred bags to a golf cart. While checking in I was asked how I was going to pay...I paid for the villas 2 months in advance through a Honduran travel agent who happens to be a good friend. I presented receipts showing that it was paid but the gentleman insisted it was not. (THIS ALONE IS THE ONLY REASON I DIDN'T RATE IT 5 STARS) Additionally, his English was weak and had we not known Spanish this could have been even more frustrating. We eventually told him the name of the lady our agent booked though and were given the keys and told to return in the morning to clear things up. We did throw a little bit of a curve and added an extra person to one room at a rate of 50USD/night. I approved this prior to arrival. Immediately preceding us was a family friend who booked his hotel via a popular hotel website, with receipt and confirmation in hand they had the same payment issues. Moral to the story is have your receipt or risk a big problem.

After the check in problem was solved we were lead to our villas. We arrived to the first floor of building 7and upon entry my expectations were exceeded! The villas are beautiful! The pictures posted on this website and others are accurate. We stayed in a villa with a jacuzzi which was heavenly. The washer and dryer was very convenient. As you step out the back patio there are 3 steps and you are surrounded by coconut trees with your toes in groomed sand just steps from the lagoon. Very picturesque!

There are two restaurants on the property. The café is for breakfast and open until 11AM. We normally had the continental breakfast of two eggs, beans, cheese, toast, juice, and coffee. My sister approved the French toast. The palapa is advertised from 10-10 but often closed early if there wasn't any traffic. We ate there the first night and the food was quite good. The tortilla soup is possibly the best I have ever had. The jammin fish was a bit overrated but still very good. Our waiter John started off a bit slow and disorganized but made up for it with charm, he helped us out on a later day. The drinks were good and some what reasonable. Try the rum runner. There was a total of 7 of us, we had 5 shots, several drinks, a beer, 2 shrimp cocktail appetizers, a soup appetizer and 7 meals, the bill was 244USD. Keep in mind the tax in Honduras is around 16%.

The next day we hit the lagoon. It is completely surrounded which keeps the water calm. There is a fair amount of marine life in the lagoon, including a large moray eel, but it is impossible to match that of the reef. If you have a timid swimmer this is a good place. There is one BIG problem...small jellyfish! The lagoon was seemingly littered with jellyfish, and they leave marks. My previous experience with jellys was benign but not these little creatures. Though I am not sure which type they had 6-8 inch dark tentacles that stung. I managed to snorkel around the entire lagoon twice without getting hit though I saw several, 5 of my family and friends weren't so lucky. The stings were only a nuisance but irritating. Speaking of snorkeling, it is recommended to bring your own gear, they do have some for rent but limited. If salt water isn't your thing, they have a very nice pool. The water effects are turned off at night but simply ask and they will turn it back on.

The resort is secluded, which is good or bad depending on your preference. We rented a van from the airport for cheaper than it would have been to use taxis to get around the island. The west end and west bay are about a 45 minute drive. On a side note, they advertise they are controlling mosquitos and sandflies but don't forget to use bug spray, sand flies are evil. According to our waiter John, on days when cruise ships are docked at the island the resort is very busy with cruise guests. We stayed Sunday through Wednesday and missed this excitement.

Overall we were more than happy with our stay and plan to return. Below is a list of pros and cons.
PROS:
VERY BEAUTIFUL AND WELL KEPT
Friendly and helpful staff
Clean
Nice pool
Good food and drinks

CONS
FINANCES!!! (PREVENTED FIVE STARS)
jellyfish in the lagoon
lack of fins and snorkeling gear

  • Stayed: August 2013, travelled with family
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8  Thank Jason L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2013

Parrot Tree is probably the safest place on the island. The staff is friendly and many speak English. The "all-included" plan may not be worth it if you don't eat and drink a lot. It's not really an "all-included" like you know at some places in Mexico for example, and that is a good thing -- because they also have high-quality top-shelf stuff here (whereas at all-inclusive places in Mexico its all buffet, lower quality food, and bottom shelf liquor). There are 2 restaurants - one for just breakfast, the other (La Palapa) just for lunch and dinner (and on-the-beach drinks :) ). There are only 5 beers available, and the domestic (Honduran) 3 are included in the meal plan (what I was calling "all-inclusive" above): Barena, Salva Vida, and Port Royal Export Pilsner. If you are into craft beer, I recommend the latter. The other 2 beers are Miller Lite and Corona (strangely, these are the "premium" beers here).

La Palapa has the same menu for lunch and dinner and the food is top-notch. The shrimp cocktail is fresh, the tortilla soup tasty, and the hamburgesas juicy. The Jamaican Jam fish and the steamed fish plates are to die for. The menu is very clear about what is included in the meal plan -- pretty much every page except for 1 (which has stuff like grilled lobster and mega appetizer sampler platters). Overall the food is about what you would pay in the US, which I guess is somewhat pricey in Honduras, but most things on Roatan are higher priced than the mainland. They will bring food and drinks to you lounging in a chair at the beach or at the tables in the sand (some are right at the shorebreak so you can keep cool with the water right there) but the service is quickest if you sit right at the bar itself. They always have great music playing (ranging from reggae to pop to techno/dance music to country) and even have live bands on some Sunday afternoons.

The other restaurant, the Parrot Tree Coffee House includes only the continental breakfast (or up to $7) in the meal plan. Most other choices are $9 and up. The omelet was delicious, as was the french toast.

The rooms are luxurious with super-powerful air conditioning making it as cold as you want. Full kitchen with stainless steel (full-sized) fridge and appliances. Marble counters even. Dual sinks in bathroom and big shower. Very comfortable bed. Wifi in room is $10 a day but the 2 restaurants have free wifi.

Keep in mind that the resort is kind of secluded. I like that but you want to be in the middle of the action, with a bustling downtown and such, you probably want West End or West Bay, not here. That said, there are always easy cabs to get around and the La Palapa bartenders can even help you get schedule one. Its about a 45 min ride to the West End from the resort.

The beach is nice and the protected bay makes swimming easy, even in high winds. There is even some decent snorkeling in there (but the real reefs are offshore). Bring bug spray to keep the sand flies and mosquitos off of you, and obviously lots of sunscreen. If you don't want to deal with sand, the pool is huge and exquisite. There are a couple waterfalls and even a water slide you can ride.

If you have any trouble or need anything, Wilford at the bar or Craig will hook you up -- they truly understand foreigner needs. I highly recommend this place and I would stay there again.

  • Stayed: July 2013, travelled as a couple
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8  Thank Phil O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2013

On my trip to Honduras we stayed at Parrot Tree and did have a good time, although there were many downfalls to the location. First, the continental breakfast that is included is one specific plate the same day every day. although you can purchase other breakfast items if you want. There is also only one restaurant for lunch/dinner and does not have a good selection of foods. The beach front is pretty but is a lagoon and no actual beach front. I greatly disliked the "family" days that the hotel hosts where the public can come to the resort, it is way too many people and they take over the cabanas that should be for resort guests. The front desk was helpful but the location is somewhat far from everything that we wanted to see and do.

  • Stayed: July 2013, travelled as a couple
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5  Thank Amanda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2013

We stayed at this hotel all last week and even did some filming there. Not only is this the safest place on the island, but it has the friendliest staff of any hotel we've ever visited. I'll certainly be returning to this paradise!

Room Tip: All rooms are decadent!
  • Stayed: June 2013, travelled on business
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3  Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Parrot Tree Beach Resort

Address: First Bight | Roatan, First Bight, Roatan 34101, Honduras
Region: Honduras > Bay Islands > Roatan > First Bight
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in First Bight
Price Range: £89 - £261 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Parrot Tree Beach Resort 3.5*
Number of rooms: 66
Official Description (provided by the hotel):
Parrot Tree's Beach Resort features ultra-luxury villas, peaceful and relaxed. Tucked into our lush tropical landscape you'll find sumptuous comfort... An enticing invitation to beachfront living with elegant furnishings, lavish linens and spacious bathrooms. Snorkel or Scuba dive just off shore to experience some of the most beautiful aquatic life in the Caribbean. On property you could visit the state of the art Global Alliance for Regenerative Medicine (GARM) laboratory and clinic. Specializing in clinical trials, orthopedics, pain management and cancer treatments a visit to the GARM Clinic could change your life for the better ... more   less 
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Also Known As:
Parrot Tree Plantation Hotel First Bight

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