Arrived at The Goodwood Hotel, which i booked online. On arrival, at the front door i found it closed, with a paper sign asking guests to ring bell, "if not answered immediately, please ringtelephone number ... as we may be busy" immediately alarm bells started to ring. Lucky me (or was it i ask myself) the door was answered by a lady, whom i now know to be part owner. I was ushered towards reception (well actually it was a broom cupboard ) where i stood outside and was advised i was in room 7 second floor go and have a look. The room was on the top floor very small, with a large iron imprint on the floor, paper peeling, cold and desperate looking. I immediately went down stairs and spoke to the other half of the management team, the husband, saying " rather pokey room, cold, with stained carpet" and since i paid good money i expected a better !!! His reply was you could have got 20% cheaper if i had booked direct, to say i was impressed was an understatement
I was subsequently shown another room in the basement, which whilst en route i tripped over a piece of carpet outside the door of the room which was covering an inspection trap for the drainage system. This room appeared slightly larger, and as it was late getting late i said it will do. But alas,on further inspection there was a small pokey shower room which was cold with no heating, and offensive damp aroma, cobwebs in all corners of the room, the room itself required an overhaul in my opinion, i woke early hours of the morning with my back killing me due the springs in the bed poking and prodding all night.
As i was there for work/business it was important that i was up dressed and fed (breakfast) and out the door by 0725 hrs. Another nightmare, i had paid for breakfast but no breakfast on the menu at the time to suit me, despite no timings noted on the website.
I managed to catch the male half of the management team, prior to heading off to work and voiced my concerns,he replied he would get my stuff moved to another room, yet again on the top floor, this time room number 8. On my return late that evening i found the room this time to be above the previous standard, however, still not worth the £75 per night. I may say this room also had it's faults such as no heating and poor shower.
In summary this is NOT a HOTEL it is Bed and Breakfast and the breakfast is only if your around the times it is served which i still not know. I would certainly NEVER stay in this accommodation despite it's location, primarily as it has too many faults/issues and far too expensive for a bed and breakfast and NOT A HOTEL as advertised
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- Also Known As:
- Goodwood Hotel Beckenham, Kent