Stayed there for one night only but i was quite impressed with the Hotel Facilities and in General the Service Levels. I did not use all F&B outlets apart from the Breakfast Restaurant, which Breakfast was of Excellent Standard. The night Club was a nice place to unwind and have some good quality drinks. Live Band was enjoyable listen too.
Overall Service Quality was very good and friendly staff. Perhaps the only comment i could make is that the Front Desk staff, whilst they are very polite and friendly need to adhere more confidence and training. I could forecast a slight problem if Hotel is very busy and a bit more maturity behind the Desk could be a welcome addition to the young and Friendly staff.
The Casino is a great addition and whilst not very busy I got a very fair share out of one of the Slot machines.
Overall i like that Hotel and I already booked 2 rooms for the Unification day Holiday.
- Official Description (provided by the hotel):
- Ho Tram Strip's first luxury integrated resort is drenched in tropical sunshine and bordered by the untouched beach fringing the East Sea. Combining elegant and gracious service with entertainment that pushes the limits, The Grand Ho Tram Strip is the perfect mix of exciting day life and exhilarating nightlife. ... more less
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