We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Doing a good job”
Review of The Bull of Brenchley - CLOSED

No photo provided
Got a photo?
Add it.
The Bull of Brenchley
Cuisines: British, Pub
More restaurant details
Restaurant details
Dining options: Reservations
Description: The Bull Inn is a Victorian style Public House with original building work still intact. Its newly refurbished interior has used original periodic features to offer an authentic and enjoyable, warm dining experience. We continue to build upon our history in the local area as a pub for all, by our dedication by using local produce in all areas of our menu to provide an authentic Kentish experience. Our rooms are in the process of being refurbished, and look to take bookings in the spring of 2013.
Royal Tunbridge Wells, United Kingdom
Level 4 Contributor
28 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Doing a good job”
Reviewed 12 April 2013

And a massive improvement on the last mob who tried to run the place! Thank fully the new management had the taste to change the decor back from a rather tacky boudoir style back to country pub. Food is fine, but management need to sort out service which is slow and bit haphazard!

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank PoloGirl07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

34 reviews from our community

Visitor rating
    14
    8
    3
    2
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Croydon, United Kingdom
Level 5 Contributor
86 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
“Easter Monday !”
Reviewed 2 April 2013

After a 4 mile walk locally we (3) visited the Bull on Easter Monday. A lovely atmosphere - joined by a jolly jazz trio early afternoon. All staff really friendly and excellent DoomBar beer...
Lunch of chicken 'n ribs and loaded chilli tacos a bit disappointing - but maybe an off day 'cos it was Easter Monday. Would still recommend the pub though, thanks.

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank pju4321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast, United Kingdom
Level 5 Contributor
80 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
“Warm and welcoming”
Reviewed 15 March 2013

We arrived at the Bull after having been recommended by friends and found a warm and welcoming pub. The food was great and the staff most helpful, my wife and I lived in the area 35 years ago and are pleased to tell others that we enjoyed our visit back to Kent.

  • Visited March 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank grahamerichardson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent
Level 5 Contributor
80 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
“Friendly atmosphere”
Reviewed 10 March 2013

I went here with some friends for a few drinks on a Friday night and was greeted with a welcoming atmosphere. Good wine, friendly staff and locals and a lovely dog. The managers are a couple who have taken this over and done it up, and it looks great.

  • Visited March 2013
    • Value
    • Atmosphere
    • Service
Helpful?
1 Thank Annan8312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KENT
Level 1 Contributor
3 reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“NEVER AGAIN!!!!!”
Reviewed 9 March 2013

Well were do I start. I was highly recommended the Bull at brenchley for its hospitality and good food. We had a reservation for 4 people celebrating my birthday and what a disaster! we arrived and we were totally ignored by the staff, after standing at the bar area for some time, we pointed out to the bar tender we had a table reservation so we were told to go to table six. The table was placed beside the fire place which wast to cramped with unstable chairs , so we asked polity if we could be moved to another table. We waited again to be presented with the menus and offer of drinks and fed up with waiting eventually approached the bar myself to place my order for drinks. I ordered a bottle of wine and was not given any glasses so I needed to ask another member of staff for them at this point we were still waiting for the menu which we had asked for a couple of times. A grumpy ladie eventually came over and threw three paper menu's on our table with no apologies or acknowledgement for the poor service provided.

The last straw was when a party of 4 came through and was directed to their table and offered drinks and menu's and even shown the special board, which we had not experienced on our arrival. Our party decided to leave and eat elsewhere as the service was very poor and disappointing.

LUCKY FOR US THE POACHER IN TUDELEY HAD A TABLE FREE AND WHAT A 5 STAR SERVICE WE HAD.....

  • Visited March 2013
    • Atmosphere
    • Service
Helpful?
6 Thank TAN20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanne H, Owner at The Bull of Brenchley, responded to this review, 13 March 2013
Please accept our apologies for your bad service at the Bull. We endeavour to make sure that every customer's experience is a pleasurable one and to hear that a party has had to wait so long and feel they haven't been given enough attention, is to us totally unacceptable. Although no excuse for the catalogue of grievances that you appear to have, the changing of tables on an evening where staffing levels had been more than stretched might have been a reason for your dismay - to which again we fully extend our regret. As you can see from other reviews since we took over the Bull on December 1 of last year, we try to provide a service that is comparable to one that we would expect if we were the end client. We ask if perhaps at some point you could try our establishment again, so as to fully negate this displeasurable experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed The Bull of Brenchley also viewed

Brenchley, Royal Tunbridge Wells
Brenchley, Royal Tunbridge Wells
 
Brenchley, Royal Tunbridge Wells
Brenchley, Royal Tunbridge Wells
 

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing