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Alton Brook House
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Reviews (237)
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Reviewed 16 October 2013 via mobile

Warm and friendly welcome. Comfortable room, breakfast served quickly with plenty of choice. Lovely surroundings. Ideal for a short stay when visiting Alton Towers.
The room was a little over-priced for a bed and breakfast but very comfortable nights stay

Stayed: October 2013, travelled as a couple
1  Thank Kerrie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2013

I cannot rate Alton Brook House and the wonderful service highly enough. I had some issues with my booking, my fault not theirs, and they went our of their way to help me out, going above and beyond the call of customer service. On arrival despite having already been incredibly accomdating they kindly upgraded us as a random act of kindness, amazing! Our room was beautiful, and the service wonderful. A truly lovely place with truly lovely people.

Thank you for a much needed relaxing break, I look forward to coming back to see you soon.

  • Stayed: September 2013, travelled with friends
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1  Thank Pickle8w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2013

We stayed here for two nights when Visiting Alton Towers. On arrival we were shown to the Shepherds Folly, which was absolutely beautiful & so were the surroundings. Facilities were great and staff were friendly & helpful especially Lisa. Breakfast was superb & was brought over to us at the lodge at the exact times arranged. Only fault was that the walk to Alton Towers was a lot longer than we were told, but other than this we were overly impressed. Would definately stay again & hope to. Thank you for the wonderful stay!

Room Tip: The Shepherds Folly was cosy, comfortable & beautifully decorated.
  • Stayed: October 2013, travelled as a couple
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Thank Nicole M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2013

Have just come back from a one night stay here. Whilst visiting alton towers. When using Sat nav it can be quite confusing trying to find the place....sat navs take you to a completely different house keep going its just around the bend!!!
On arrival we were shown to our room, we stayed in the shepherds lodge, which was in its own little field next to the horse field and the ducks house. It was stunning!!!!! See pictures. We were given a bottle of champagne a carton of orange juice and milk. We were told about all local places to eat etc then we were given cake and had a lovely cup of tea with cake and Bucks Fizz!!! We sat outside for a little while then went into town to eat. comfortable nights sleep and very peaceful. Breakfast came to us at the the time we picked in the evening. It was bought over to us by a young girl in a big basket and it had plates of eggs, sausages, bacon, beans, mushrooms, tomatoes loafs of brown and white bread (toaster, hob and microwave in our lodge) butter, croissants, pain au chocolate and pancakes!!!!! Shower hot! This place is amazing and one of the best places I have stayed definitely better than any room!!! Thank you for making our stay amazing!!!

  • Stayed: September 2013, travelled with family
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3  Thank JENNA P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2013

I have just returned from staying at the beautiful Alton brook house for my 25th birthday with my partner after a trip to Alton towers. upon arrival it appeared that there had been a mix up with the booking (via late rooms.com) but Lisa was more than accommodating and helpful with our situation. our room was spotless! with a comfy king size bed and our own bathroom...Finally a nice hot bath! :) breakfast was beautiful and more than enough choice. upon arrival, lisa sat us in the guest lounge and brought us tea. we were then shown around our room, given details of all local restaurants and things to do/see. i would like to take the opportunity to personally thank Lisa again for everything she did for us....her kindness had no limits :)

  • Stayed: September 2013, travelled as a couple
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1  Thank Laura M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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