We were really looking forward to our holiday as the reviews were great and the pictures looked amazing, but we were really disappointed.
I'll start from the very beginning ...
Before we even arrived at the apartment we were let down. We felt absolutely conned out of the 25 Euros for the ridiculous meet and greet service. We were told before our arrival that the service was recommended as the apartment was hard to find. Well this was a complete and utter lie! We met the lady, who was kind and pleasant enough, at the local store. Here she, a stranger, got into OUR car to direct us to the apartment. We imagined a difficult drive to the apartment, but no more than 2 minutes later we arrived, it was literally the second left on from the shop, highlighted by a luxurious house and then right up to the top of the hill. Literally no trouble to find at all. When we got there the lady gave us a big bottle of wine which was wrapped in a carrier bag, that she had clearly just bought from the shop and we later saw that this bottle was only worth 2.53Euros. So we felt like we'd basically paid 25Euros for a cheap bottle of wine. We also asked her for information about diving centres and she said she would find this out for us and let us know, well, we’re still waiting for that.
On entering the apartment the lady showed us around. She tried to show us how to open the door to the balcony, but this was broken and we had to wait for somebody else to come and fix it. She then tried to instruct us on how to use the air conditioning, this too was faulty but rather than fix it she just showed us a ‘trick’ to get it started. This meant that every time we wanted to use the aircon we had to hit it with the broom, and the lady was quite happy for us to do this, even though this was a service we were paying for.
On further inspection of the home we got to realise just how dirty it was. Our feet were black from the floor after just 5 mins of walking around, the plates and cutlery were all filthy so all had to be washed before use as they had visible marks on. And there was old food left in the cupboards! This was disgusting and not something that we wanted to clean up on our holiday. Having to sort this on top of having to make our own beds really didn’t make for a great first impression.
And our impressions of the apartment only got worse. On the website, it stated that there would be a BBQ for us to use, but after searching high and low all around the room and the complex we failed to find this. We also would have liked for all four of us to be able to sit on the balcony to eat meals, but this was made impossible by the tiny table we were given, and also by the faulty outside light which kept flickering hurting our eyes.
The shower was also broken. The door was hard to shut and the water would leak onto the floor making it slippery and dangerous. You could also see that this was an ongoing problem that hadn’t been fixed as the draws in the bathroom had water damage on them and there was mould in the crevices of the shower. We were also only given 2 different used half rolls of toilet paper. This seemed an insult as they had been used.
The TV was also a utility that we were supposed to have but on trying to get it to work we realised that there was no satellite and so we couldn’t get any channels in, and even if we could, the batteries in the remote were flat!
This apartment seemed like an absolute shambles. Nothing was clean, loads of it broken and some of the listed utilities missing. We feel quite sorry for the owner, that the managing company have let, the otherwise lovely apartment and complex, get to this state. And although we may return to Montenegro as it’s a beautiful place and we had a great holiday, but unless changes are made we will NOT be returning to this apartment as we feel well and truly ripped off and disappointed.
On the plus though, as there were some, the location is amazing as its a short (but steep) walk down to the sea, the views are incredible and pool area is fantastic as well.
I've put that I wouldn't recommend this accommodation to others but this was purely due to the cleanliness and damaged items, if this were to be addressed then I would recommend it.
Internet would be a plus but the place is very nice. Washing machine was wonderful to have. Patio is great and so is the pool. Views are amazing. Kitchen is very well equipped.
We were pleasantly surprised when we got to the apartment- it was more spacious than we expected, with a great terrace out the front. It was clean and comfortable, and the air conditioning was welcome on the hot nights. And the pool...amazing! Possibly the best view in the whole of the bay!! Absolutely stunning, and so nice to spend the evening in the pool, watching the sun go down behind the mountains.
Only reason it loses 1 star is because the apartment was quite bare and lacked any information for guests. There is also no number outside, so it took us quite a while to work out that it was the correct apartment! The original location of the apartment on the map was also a bit misleading, as the pinpoint was a lot closer to Kotor than the apartment actually is. However, I think the owner may have updated this now.
All in all, a great apartment, and would definitely recommend anybody to stay there!
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