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Villa -
3 Bedrooms, 4 Bathrooms, Sleeps 10
Chicxulub Municipality, Yucatan Peninsula

Reviews from our community

Average - based on 2 reviews
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Reviews from our community

Date | Rating
  • English first
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English first
English first
English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 March 2017 for a stay in February 2017

This could be a great place, beach right on the front, quiet location. But the overall dirtiness of the apartment and the totally uncared for beach area was a big negative. Unless you want to literally clean the whole place when you arrive (which is what we did- filthy toilets, looked like someone gave themselves a haircut on the patio and left all of it on the chairs and floor, a thin layer of grimy dust on everything, etc.), choose something else. Also, we specifically requested and paid for an upper level apartment, but got put in a lower one. 3 days before the end of our 9 day stay a lady came by, and by her motions I understood that we could now move upstairs to the solarium apartment. We didn't bother, as we had decided to leave early. We had been super excited for this part of our trip, but were disappointed from the moment of arrival. One bright spot: the pool was nice and clean.

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
31 Mar 2017
Dear Meh, I am sorry for all the inconvinience that you experienced at my property, I am taking care of the cleaniness of the place. As you may know, a property at the beach it is very difficult to maintain, and even worse when it it just a vacation home, please accept my appologies and I am doing my best to take care of the place more carefully, just one last thing, the beach area, it is part of a natural beach, we dont take off the sea weed that comes out at the beach some days and some seasons, by the effect of the tides, as it comes out, it will come off naturally. In some resorts they use heavy equipment to remove it everytime it comes out, but it will increase the prices for sure, and it will affect the nature, saludos and welcome anytime, jorge
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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