We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Lovely staff, great location!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Crowne Plaza Hotel Canberra
Ranked #18 of 57 Hotels in Canberra
Certificate of Excellence
NSW Australia
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Lovely staff, great location!”
4 of 5 bubbles Reviewed 25 November 2013

Had a lovely stay in the Crowne Plaza hotel. Great location, close to shops and eateries. Not far to the museums and right next to the Casino. The foyer is has been beautifully arranged and lots of areas to sit and relax. The bar is a lovely spot, but the locals love the happy hour there, so it gets a bit busy, but still well worth taking some time to relax there.

The rooms are lovely, especially the ones with the park view. I would recommend upgrading to a parkview room.

The staff are just lovely, and are an asset to the hotel. High level of service, and friendly. Unfortunately our son ended up with food poisoning and we had to arrange for a change of bed sheets in the middle of the night. Staff were kind, understanding and helpful - and even though we were terribly embarrassed, they were very empathetic. I cannot thank them enough for their kindness and assistance. What could have been a nightmare stay was really elevated by the professional and courteous staff.

We will definitely be back, as two nights were not enough to see all the sights Canberra has to offer.

Room Tip: The park view rooms have a lovely view.
See more room tips
  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ducati_Girl848
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew A, Guest Relations Manager at Crowne Plaza Hotel Canberra, responded to this review, 2 December 2013
Dear Ducati_girl848

Thank you for your very positive review.

It is an absolute pleasure to read about your tremendous experience with our staff here at Crowne Plaza Canberra.

I am also happy to read that our great location helped you experience Canberra to the fullest.

I look forward to welcoming you back when you return to discover the rest of Canberra.

Yours sincerely

Kim Baxter
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,340 reviews from our community

Traveller rating
    342
    614
    278
    68
    38
See reviews for
284
389
81
458
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (338)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Wollongong, Australia
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 25 November 2013

I have stayed at this hotel before and always find the staff very professional and you are made to feel welcome. The hotel itself is modern and inviting and the food is very good as well.
The location of the hotel is great in terms of being in central Canberra (Civic), parking is not an issue and the cost is fairly reasonable.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ashley K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim B, Guest Relations Manager at Crowne Plaza Hotel Canberra, responded to this review, 26 November 2013
Dear Ashley K

Thank you for your very positive review of Crowne Plaza Canberra.

I am very happy to hear that the staff always have a positive impact when you stay with us.

It is also good to read that the Hotel’s location is convenient for you.

I look forward to welcoming you back to Crowne Plaza next time you are in Canberra.

Yours sincerely

Kim Baxter
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney,Australia
Level Contributor
123 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 bubbles Reviewed 22 November 2013

We stayed overnight on a Friday night. Our room was spacious and recently refurbished. We had a nice view of the park. The bathroom could do with regrouting but had a bathtub which is great.

The breakfast was excellent, and the staff were friendly and professional and eager to please.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dulcieb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim B, Guest Relations Manager at Crowne Plaza Hotel Canberra, responded to this review, 26 November 2013
Dear dulcie b

Thank you for your review of our Hotel.

I am happy to read about the positive experience you had at our Hotel with the staff and breakfast.

I look forward to welcoming you back when you are next in Canberra.

Yours sincerely

Kim Baxter
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UAE
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 18 November 2013 via mobile

I stayed in this hotel in a bout two and a half months, the hotel atmosphere was good and we stayed at the presidential suits. The hotel stuff were so friendly however there is no open buffet for launch and dinner and the only one available in breakfast buffet which wasn't that good there is no variety of food specially for people who are not eaten pork or ham and sometimes specially in weekend it was crowded and you can't find place to set. Also during my stay they miss cleaning my suites couple of time or they don't remove the rubbish. The food in the in room dinning wasn't tasty at all and the menu was too short they need to add more type of food. However the location of the hotel was great you just walked to the Canberra city center.

Stayed June 2013, travelled as a couple
Helpful?
Thank Rocha A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim B, Guest Relations Manager at Crowne Plaza Hotel Canberra, responded to this review, 26 November 2013
Dear Rocha A

Thank you for your review of our Hotel.

I am glad to read that we had you with us for 2 and a half months, and I am happy to hear that the presidential suite provided added comfort.

I am sorry to hear that we missed servicing your room while you were here, and this is by no means the standard to which we aspire.

I am pleased that the staff had a positive impact on your stay.

I look forward to welcoming you back to the Crowne Plaza Canberra in the future.

Yours sincerely

Kim Baxter
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
162 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 bubbles Reviewed 13 November 2013

The staff are a real asset to this hotel; without fail, every staff member greeted me with a smile and hello. Wow. Unusual in Australia where you mostly get a grunt if anything. The room was spacious, with a desk and a very wide but short bed. The best thing? A pillowtop mattress. Very nice to sleep on. Breakfast at red salt was lovely, topped with a decaf cappuccino. Hassle free checkout. Grizzles: please out real coffee in the rooms, instant is disgusting and few people drink it.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ExperiencedOz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim B, Guest Relations Manager at Crowne Plaza Hotel Canberra, responded to this review, 26 November 2013
Dear ExperiencedOz

Thank you for your very positive review of our Hotel.

It is wonderful to read about the excellent service you received during your stay as this is a core focus of ours.

I am glad to read that a good night rest was complemented by an excellent breakfast.
We look forward to welcoming you back when you are next in Canberra.

Yours sincerely

Kim Baxter
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
151 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed 11 November 2013

Overnighter to attend a conference. Nice ground floor room overlooking the park. Well planned room layout, but tired bathroom design. Excellent buffet lunch and breakfast.. Clean and bright lobby, pleasant bar.

Room Tip: rooms at the back have a park view
See more room tips
  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IanD64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim B, Guest Relations Manager at Crowne Plaza Hotel Canberra, responded to this review, 26 November 2013
Dear IanD64

Thank you for your positive review of our Hotel.

I am pleased to read that you enjoyed our refurbished lobby.

It is also good to read that you had a pleasant dining experience, both at breakfast and lunch.
We look forward to seeing you again when you are back in Canberra.

Yours sincerely

Kim Baxter
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 11 November 2013

I stayed one night in November. The hotel is in a good central position, easy walking distance to shopping and restaurants in Canberra. My room was good, with a view over the trees and parkland. Staff were pleasant and attentive. The breakfast was plentiful and food was replenished quickly. It also included Cappuccino/latte which was refreshing to see - not an extra cost! I would stay again when visiting Canberra.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hjd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim B, Guest Relations Manager at Crowne Plaza Hotel Canberra, responded to this review, 26 November 2013
Dear hjd

Thank you for your positive review of our Hotel.

I am very happy to read that our location close to the city was convenient and that your view of the park was a good complement of the room.

It is also good to read about your pleasant breakfast and attentive staff.

We look forward to seeing you again when you make it back to Canberra.

Yours sincerely

Kim Baxter
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Canberra hotels
0.6 mi away
Avenue Hotel Canberra
Avenue Hotel Canberra
#2 of 57 in Canberra
4.5 of 5 bubbles 1,089 reviews
1.3 mi away
Hyatt Hotel Canberra
Hyatt Hotel Canberra
#4 of 57 in Canberra
4.5 of 5 bubbles 2,240 reviews
0.8 mi away
Pacific Suites Canberra
Pacific Suites Canberra
#7 of 57 in Canberra
4.0 of 5 bubbles 1,599 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Peppers Gallery Hotel
Peppers Gallery Hotel
#17 of 57 in Canberra
4.0 of 5 bubbles 1,327 reviews
0.5 mi away
Novotel Canberra
Novotel Canberra
#24 of 57 in Canberra
4.0 of 5 bubbles 3,177 reviews
2.5 mi away
East Hotel
East Hotel
#1 of 57 in Canberra
4.5 of 5 bubbles 1,722 reviews
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Hotel Canberra? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Hotel Canberra

Property: Crowne Plaza Hotel Canberra
Address: 1 Binara St, Canberra 2601, Australia
Phone Number:
Region: Australia > Australian Capital Territory > Canberra
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Canberra
#11 Family Hotel in Canberra
#12 Business Hotel in Canberra
#17 Luxury Hotel in Canberra
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Crowne Plaza Hotel Canberra 4.5*
Number of rooms: 295
Official Description (provided by the hotel):
Encounter friendly service, easy accessibility and all the amenities you'll need to stay connected at Crowne Plaza Canberra. Ideally located in the heart of the Nation's Capital and within walking distance of the city's best bars, restaurants, attractions and main shopping fair, Crowne Plaza Canberra is the accommodation venue of choice for those seeking a memorable experience. Each of our 296 luxurious rooms have been designed with comfort in mind and feature ergonomic workstations and deluxe bedding to ensure you are well rested during your holiday or business stay. Excite your palate with succulent grills and fresh local produce in our signature Redsalt Restaurant, or enjoy lighter fare and a selection of wine, beer and specialty cocktails in our vibrant and popular Binara one bar. Meet with friends or hold an informal meeting with colleagues in the picturesque Atrium Lounge and enjoy an espresso coffee prepared by one of our expert baristas. Being active is a big part of enjoying life, which is why we're pleased to offer guests complimentary access to Pro-Fit Health Club with sauna and outdoor pool. Guests may also take advantage of our 24 hour Business Centre, high speed broadband and wireless connectivity in public areas designed to keep you connected. Be confident in your decision to experience Crowne Plaza Canberra and rely on exemplary service, easy access and modern facilities designed with your comfort and enjoyment in mind. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travel Republic (UK), Ebookers, Hotels.com, Odigeo, Agoda, IHG, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Crowne Plaza Hotel Canberra reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Canberra
Canberra Crowne Plaza

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing