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“Great location”
Review of Novotel Canberra

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Novotel Canberra
Ranked #28 of 60 Hotels in Canberra
GreenLeadersBronze level
Reviewed 8 July 2014 via mobile

We have stayed here before and will be using this hotel now every time we come to Canberra.
The staff are delightful, from the car park attendants to the reception staff to the dining staff. They cannot be faulted.

  • Stayed: July 2014
    • Value
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Thank greggo60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelCanberra, Front Office Manager at Novotel Canberra, responded to this reviewResponded 19 July 2014

Dear greggo60,

Thank you for your kind words regarding your stay with us. I look forward to sharing your comments with our team, as I am sure this feedback will serve as an encouragement to all of our staff and we look forward to welcoming you back next time you are visiting Canberra.

Kind Regards,
Rebecca Davis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,206 - 1,212 of 3,390 reviews

Reviewed 8 July 2014

The Hotel was quite new and modern. Staff very friendly on checkin as well as the car valet guys. The room was very comfortable, and adequate for our one night stay. We didn't go to dinner at the Hotel, but we did enjoy our breakfast the next morning. I would revisit the hotel next time, but perhaps next time would do so in the warmer months so we could utilize a few more of the Hotel facilities.

  • Stayed: June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Margaret F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelCanberra, Front Office Manager at Novotel Canberra, responded to this reviewResponded 19 July 2014

Dear Margaret F,

Thank you very much for taking the time to leave such a positive review about your stay at Novotel Canberra. I am pleased to read that you enjoyed your stay with us (apart from the cold weather).

Again, thank you for your feedback, and we look forward to welcoming you back during Springtime.

Kind Regards,
Rebecca Davis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2014

  • Stayed: July 2014, travelled with family
    • Value
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Review collected in partnership with Accorhotels.com
Thank Martin C
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NovotelCanberra, Front Office Manager at Novotel Canberra, responded to this reviewResponded 19 July 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 6 July 2014

  • Stayed: June 2014, travelled solo
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Review collected in partnership with Accorhotels.com
Thank canuckiwi65
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Nathan F, General Manager at Novotel Canberra, responded to this reviewResponded 28 May 2016

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Reviewed 4 July 2014

Great hotel. The kids had a great time. The breakfast was nice lots of variety. The room was clean and the beds were good. The pool was not heated to a nice warm temperature, to cold to enjoy. Would go back.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
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Review collected in partnership with Accorhotels.com
Thank Nat H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathan F, General Manager at Novotel Canberra, responded to this reviewResponded 28 May 2016

Dear Guest,

Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future.

Kind regards,

Nathan Frost
General Manager

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Reviewed 1 July 2014

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Gavin A
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NovotelCanberra, Front Office Manager at Novotel Canberra, responded to this reviewResponded 19 July 2014

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Reviewed 29 June 2014

During my overnight stay I have very little to do with staff, just check in and out and room service, but they were all polite and my dinner was delivered very quickly. The only issue I had was the inadequate glass shower screen, which didn't stop water from spraying all over the bathroom floor. The location of this hotel is great if you are doing business in the city but if you are heading to the other side of the lake (Parliament House) you would need a taxi. Overall good hotel, would stay again.

  • Stayed: June 2014, travelled on business
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Thank Petarrr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelCanberra, Front Office Manager at Novotel Canberra, responded to this reviewResponded 19 July 2014

Dear Petarrr,

Thank you for taking the time to provide feedback on the Novotel Canberra. Our location to the city as well as many tourist attrations is definitely convenient and I'm glad to read that it suited your plans. Next time you stay with us, please do not hesitate to speak with us on arrival so that we can ensure the room provided will meet your expectations.

Kind Regards,
Rebecca Davis

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Additional Information about Novotel Canberra

Address: 65 Northbourne Ave | Act, Canberra 2601, Australia
Region: Australia > Australian Capital Territory > Canberra
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Canberra
#8 Family Hotel in Canberra
#12 Romantic Hotel in Canberra
#14 Business Hotel in Canberra
#25 Luxury Hotel in Canberra
Price Range: £86 - £201 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Canberra 4.5*
Number of rooms: 286
Official Description (provided by the hotel):
Novotel Canberra offers premium 4.5 Star hotel accommodation in the heart of the nation's capital and close to the retail, entertainment and business district. Novotel Canberra features 286 rooms, suites and apartments, all with a comfortable, modern design. The hotel features an indoor heated swimming pool, sauna, spa and gym. Please note that the pool, spa and sauna will be closed from 26 April 2016 until 30 May 2016 during refurbishment of the pool and spa area. Enjoy the onsite One Restaurant for breakfast and dinner 7 days, while One Bar offers all day dining and drinks. ... more   less 
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Also Known As:
Novotel Canberra Hotel Canberra
Accor Canberra
Canberra Novotel

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