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“Great hotel for business!”
5 of 5 bubbles Review of East Hotel

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East Hotel
Ranked #1 of 57 Hotels in Canberra
Certificate of Excellence
Launceston, Australia
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great hotel for business!”
5 of 5 bubbles Reviewed 1 April 2014

I stayed 2 nights in late March for work. Arrived at 8.30pm and restaurant was still serving dinner so headed down for a glass of wine and something to set after checking in. Studio Room was modern and well furnished, comfy bed, good sized bathroom. Convenient location, close to restaurants and short drive to Parliament House. I had a hire car so under cover parking was convenient. Would definitely stay again.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Louise C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd H, General Manager at East Hotel, responded to this review, 2 April 2014
Hello loulabelle7993,

Thank you so much for the lovely review of your quick stay. We are delighted to have had the opportunity to have you with us for your visit to the Nations Capital!

It is great to hear you enjoyed your stay and we were able to provide you with everything you needed.

I do hope that you travel to Canberra often as we'd love to start building your profile with all of the "special little things" that will make every stay special for you. Likewise, stay with us if you get to visit Canberra for leisure - you'll find we have the perfect location not only for business but a weekend of relaxing and staying in Canberra's trendiest suburbs.

Until next time!

Best Regards,

Todd Handy
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,723 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (319)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Ryde, Australia
Level Contributor
130 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed 31 March 2014 via mobile

My wife and I stayed at the East hotel for one night. From the minute I spoke to the booking staff over the phone I was treated very well. We booked one of their special packages but wanted more, like breakfast, a bigger room, free bottle of wine, etc. Nothing was to much to ask for.

When we arrived, check in was smooth, the room was tastefully decorated and modern. Our room had a microwave, toaster, kettle and could easily be used as a mini flat for an extended business stay. We thought the bottle of wine in the room was the free bottle of wine but it turned out to be just part of the mini bar. No problem: after checking with reception, they made that the free bottle of wine. They have free bicycles and jars of lollies in the foyer. At breakfast I accidentally knocked the napkins off our table. The waitress came instantly and replaced them all with fresh ones. Great service.

And the restaurant and bar was 'alive' at night with everyone having a good time. I will certainly stay here again.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank Henri614
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd H, General Manager at East Hotel, responded to this review, 2 April 2014
Hello Henri614,

Thank you so much for staying with us and for the kind review!

We are all about the detail in everything we do so thank you for picking up on some of the little things we believe are important to travellers in todays world.

We appreciate the feedback for the team at Ox - we'll be sure to pass it on!

We look forward to welcoming you back!

Best Regards,

Todd Handy
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney,
Level Contributor
67 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 30 March 2014

I stayed in a one bedroom studio for one night in March 2014. East is a very modern hotel. The interiors are fashionably retro, modern and well equipped. Nespresso coffee, very comfortable bed, very clean, good room size, large bathroom, friendly welcome. Room for improvement: the corridors are very dark and minimalist, in contrast to the other common areas which are funky and bright. The location in Kingston is excellent. The hotel is less than 5 mins walk to Manuka shops, and less than 10 mins to Kingston shops. These two suburbs are the cafe heart of Canberra and have a wide variety of cafes and restaurants. Don't miss brunch at Silo Bakery in Kingston!

Room Tip: Quietest rooms would be Kingston facing
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JoanneSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd H, General Manager at East Hotel, responded to this review, 2 April 2014
Hello JoanneSydney,

So glad you had the opportunity to stay with us for a quick night and explore the surrounding areas of Manuka and Kingston!

Our friends down at Silo do make brunch (and pastries!) pretty special.

Thank you for taking time to share your experience with others. We hope to see you again soon.

Best Regards,

Todd Handy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
75 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 29 March 2014

We stayed two nights and we're very happy, my husband has stayed here for work previously, so I decided to join him.
We stayed in a luxe studio, Very clean, nice size, lovely amenities.
We were given a lovely card and bottle of champagne for our anniversary, which was a lovely gesture.
Great breakfast for the price and loved the lolly jars!
Would definitely stay again

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gogo65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd H, General Manager at East Hotel, responded to this review, 2 April 2014
Hello gogo65,

Like you, we're very happy you had the opportunity to stay with us!

We love it when our regular business guests return for leisure - especially for special moment such as a wedding anniversary.

It means a great deal to us that you've come for a visit and we do hope to see you before your next anniversary!

Best Regards,

Todd Handy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glass House Mountains, Australia
Level Contributor
80 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 27 March 2014 via mobile

We stayed for a week. It was the best hotel experience in ages!
We were upgraded on arrival, and met in person by the head of housekeeping within minutes of being there.

We also had a problem connecting our iPads and within ten minutes of informing reception someone arrived to connect them for us.

The hotel is spotless, decor is pleasant, and the bed is firm, but with the additional topper was lovely and we slept really well.

The personal care products are GORGEOUS, and since we were there for a week we were given full size versions for our convenience.

I would find it incredibly hard to find anything negative to say. Service was fast, efficient and good-natured. I really felt a sense of pride in the staff and a delight in making our experience of the hotel as good as it could be.

Yes, we will be back when next in Canberra, in fact I would not stay anywhere else. Thank you to all the staff for making us feel like we had a home away from home. For us a real 5 star experience, and we are certainly well-travelled (business and pleasure) both in Australia and around the world, so we are in a fair position to compare.

Stayed March 2014
Helpful?
Thank Sharonp1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd H, General Manager at East Hotel, responded to this review, 2 April 2014
Hello Sharonp1953,

Thank you so much for the lovely review!

It was an absolute pleasure having you with us for the week. My team always had lovely stories to report back to me after chatting with you, so I appreciate you sharing your thoughts and experiences here on TripAdvisor.

It's great you had a "5-star" experience! We do always strive to "punch above our weight" when it comes to star ratings.

Thank you again, Sharonp1953, we look forward to having you back again soon!

Best Regards,

Todd Handy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
33 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 21 March 2014

My wife and I usually get up to Canberra yearly, and like to stay around Kingston. Stayed at the relatively new East Hotel this time around, which was our first time stay at this hotel.

Lovely modern hotel conveniently located within vary easy walking distance of both Kingston and Manuka shops and restaurants.

Stayed in a fourth floor 1 bedroom apartment. Very nicely appointed, and laid out with contemporary furniture, lovely artwork, and generous spaces.

Kitchen and bathroom both very very well thought through and detailed. We cooked in the kitchen and everything we needed was there.

Didn't eat in the restaurant as it was closed for renovations which was a bit of a shame. The public areas are generous and the staff both front of house and back of house were great. Room WiFi very good.

It looks new, very clean, and obviously everyone takes a lot of pride in what they do and the space that they represent. We had a really lovely time there, and in particular a quiet relaxed new years eve. We wouldn't hesitate to go back, and look forward o our next opportunity.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Greg B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd H, General Manager at East Hotel, responded to this review, 2 April 2014
Hello Greg B,

Thank you for reminiscing of New Years at EAST!

We are delighted you took the opportunity to stay with us and hope you get to return soon. You'll see our friends at Ox are still doing great things and keeping dynamic things happening with their menu.

Please do let us know when you are looking to return.

Best Regards,

Todd Handy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
422 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 403 helpful votes
5 of 5 bubbles Reviewed 20 March 2014

To us, Manuka is the best suburb in which to stay in Canberra as the shops, restaurants and bars are top notch, so it makes sense to stay at the East Hotel which is less than 5 minutes walk to everything Manuka has to offer. We really enjoyed our stay in this newly built, very modern hotel. We booked a Luxe Studio which was a large room, well furnished and very comfortable - Table and Chairs both in room and on the balcony, a lovely chaise longue for relaxing, a desk and a King Size bed. The Bathroom contained a spa bath as well as a large shower alcove, was very clean and modern and the toiletries were good quality and replenished daily. Although we didn't use the kitchen facilities, they looked pretty comprehensive if you needed to cook simple meals - a 2 ring hotplate, microwave, toaster and lots of pots and pans. There was also a Nespresso machine. House keeping was excellent and most staff were friendly and efficient. We also used the car park which was large and easy to access and was just $10.00 per day. Wifi was quick and the free daily allowance was plentiful. In all we had a great stay and would recommend this hotel. All the Tourist sites in spread out Canberra were less than 15 minutes away.

Room Tip: High Floor best, but given that the hotel in only 5 floors high and the views from all rooms are of...
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MadamJosephine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd H, General Manager at East Hotel, responded to this review, 2 April 2014
Why hello there MadamJosephine,

It's an honour and a privilege to have someone with such a high TripAdvisor profile stay with us and provide such thorough feedback!

Thank you for taking the time to share your experience with the TripAdvisor world and providing a compact, yet detailed review of your stay.

Please do let us know when you intend on returning. We look forward to the opportunity to welcome you back.

Best Regards,

Todd Handy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about East Hotel

Property: East Hotel
Address: 69 Canberra Avenue, Canberra 2604, Australia
Phone Number:
Region: Australia > Australian Capital Territory > Canberra
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
Ranked #1 of 57 Hotels in Canberra
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — East Hotel 4.5*
Number of rooms: 140
Official Description (provided by the hotel):
Situated between the vibrant hubs of Kingston and Manuka, EAST will be the ultimate location for your visit to the Australia's capital. At EAST you will experience all the services you would expect from a premium hotel, whilst feeling completely at home in the well-appointed accommodation. EAST's one and two bedroom apartments and studios provide the utmost in comfort, style and convenience. If you are on the road with your kids, we have thought of you too with our specially designed kids studio complete with bunk beds, bean bags, video games and even a kid-appropriate mini bar!Each room has a gourmet kitchen with cool appliances including Nespresso coffee machines! Comfort and convenience is all good and well but we also have all the technology you need with 42-in LED televisions (the one bedroom apartments also have a 32-in TV in the bedroom!), FOXTEL, in-house movies, wireless broadband and ipod/ipad docking stations. Rooms are also fitted with double glazed windows, a work desk, dining table and chairs, a 2 burner stove top, extensive cooking utensils crockery and cutlery, microwave, oven*, dishwasher*, balconies* and washing machine/dryers*.* some exclusions for studios ... more   less 
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