We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“It's Just OK”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Pacific Suites Canberra
Ranked #7 of 57 Hotels in Canberra
Certificate of Excellence
Melbourne, Australia
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“It's Just OK”
Reviewed 18 April 2013

We stayed here for 7 nights and I booked a 2 bedroom 2 bathroom apartment. When we arrived we were given a 2 bedroom 1 bathroom apartment, which wasn't a great start to our holiday. Travelling with children (who tend to "hang on"), 2 bathrooms is an essential for us. When I complained to reception, I was told the hotel was fully booked and there was nothing they could do. They did say we could change rooms the next day which was something, however it was also extremely inconvenient, as we were unable to unpack, go to the supermarket etc until settled in our new room.
The apartments were very clean and housekeeping staff were very accommodating when I requested extra dishwashing powder etc.
The beds were very comfortable, although the outside noise is loud. We had a "quiet" room, however there was still a lot of noise coming up from the street.
We dined in the hotel restaurant one night which was nothing fancy, nor was it cheap for what it is.
Overall, it's just OK.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pauline S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,667 reviews from our community

Traveller rating
    735
    691
    161
    51
    29
See reviews for
822
312
44
238
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (375)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Camden, Arkansas
Level 6 Contributor
162 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 15 April 2013

I think the units are designed for long term stays. I enjoyed a two bedroom, two bath unit with living area, dining room and full kitchen. Very spacious. My room faced the CBD and there was construction going on a block away, so it wasn't that quiet durijng the day, but it was at night. Walking distance to the CBD and many attractions. The hotel has a bar and dining area that serves breakfast, lunch and dinner. WiFi was $20 for 24 hours and breakfast was about $19. Lobby is very small, like a waiting area.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RickBeaulieu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 4 Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 14 April 2013

We stayed here recently with our 3 and 5 year old sons. The two bedroom is generous size with two bathrooms and decent balcony space. Great thing is they do room service which is unusual for a serviced apartment. Room was clean and decor fine. We walked to Civic for dinner, which is now a great little dining area. Our room was on level 1 at front and could hear the traffic on Northbourne. Not too loud but if you were a light sleeper ask for a room at the rear.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank stephsydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 5 Contributor
65 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 9 April 2013

It isn't the most amazing place to stay but if you want to feel like you aren't staying in a hotel while you are away for work or a family holiday then it will suit your needs. Great little kitchen and lounge, so much better than a small hotel room!

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sarsm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level 5 Contributor
40 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 8 April 2013

Reasonably priced, room and bathroom pretty clean. One bedroom apartment comes with a kitchenette, so pretty handy if you travel with kids.

Quick efficient check-in. Friendly front desk staff.

Keep away from any room that ends with 1-4 (301, 302, 303, 401, etc) - those rooms are located right next to a construction next door and they start banging away at 7am, even on Saturday!

Despite a comfortable non-smoking room, I could hardly get any sleep as smell of tobacco seeped through the bathroom from (what I believe the room downstairs). When I started to fall asleep, the noise from the construction started!

Room Tip: Keep away from any room that ends with 1-4 (301, 302, 303, 401, etc) - those rooms are located right...
See more room tips
  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank durianlizard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra, Australia
Level 6 Contributor
127 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 6 April 2013

It started with booking and calling the 1800 number. Made the booking only to find out from the email confirmation that I was booked into a different property that has the same owners. There was no discussion which property I was making a booking for. So another phone call after time spent finding the property's direct phone number.

Clumsy and inefficient check in.

Then I get lost finding the room. Back to reception only to be told that my floor and rooms use a different life and I have to find my way through the carpark to a different lift.

And to top it off, in this day and age, being told there is no free guest wifi - my first and last visit. Diamont Hotel has becone my favourite hotel in Canberra to recommend.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 April 2013 via mobile

Lovely clean and spacious 2 bedroom apartments. Kids had their own room which they (and us) were happy about. Meals were good but a bit pricey for what they were. Would definitely stay again and recommend to families who want to check out Canberra.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Boxee88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Canberra hotels
0.2 mi away
Avenue Hotel Canberra
Avenue Hotel Canberra
#2 of 57 in Canberra
1,281 reviews
0.9 mi away
Aria Hotel Canberra
Aria Hotel Canberra
#3 of 57 in Canberra
1,598 reviews
3.3 mi away
East Hotel
East Hotel
#1 of 57 in Canberra
1,813 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Novotel Canberra
Novotel Canberra
#26 of 57 in Canberra
3,257 reviews
0.2 mi away
Mantra on Northbourne Canberra
1.9 mi away
Hyatt Hotel Canberra
Hyatt Hotel Canberra
#4 of 57 in Canberra
2,431 reviews
Show Prices
Show Prices
Show Prices

Been to Pacific Suites Canberra? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pacific Suites Canberra

Property: Pacific Suites Canberra
Address: 100 Northbourne Ave, Canberra 2601, Australia (Formerly Clifton Suites on Northbourne)
Region: Australia > Australian Capital Territory > Canberra
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Canberra
#4 Romantic Hotel in Canberra
#4 Business Hotel in Canberra
#7 Luxury Hotel in Canberra
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Pacific Suites Canberra 4.5*
Number of rooms: 153
Official Description (provided by the hotel):
Pacific Suites Canberra (formerly the Clifton Suites on Northbourne) is Canberra's multi award-winning apartment hotel, just minutes from the heart of Canberra's premier shopping, dining and entertainment district, perfect for your stay in Canberra. The hotel is in an ideal location for business travelers with a two minute walk to the CBD and a 5-10 minute drive to other government and business hubs. Pacific Suites Canberra is considered one of Canberra's finest and most innovative accommodation and corporate function venues. The hotel features four dedicated functions rooms, with options for a guest list from 4 up to 100 guests. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda, Odigeo, Ctrip TA, TripOnline SA, Evoline ltd, Ebookers, HotelQuickly and Cancelon so you can book your Pacific Suites Canberra reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quality Suites Clifton On Northbourne Hotel Canberra
Quality Inn Canberra
Quality Hotel Canberra

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing