I have been going to this restaurant in the last couple of years. There's always been this lady who works during lunch hours which I find very disturbing! I'd assume that she's the boss from her tone of speaking to the staff. I indeed admire the girls who work on the floor could still manage to put on a smily face when they serve customers! I go to many many diners but this kind of management is definitely a first! I personally have always had zero tolerance towards bullies!! I hope she will stop her abusive behaviours or I am sure she will get what she deserves one day! She is the reason why I have stopped going there for lunch! Fortunately I haven't seen her during dinner hours! On the other note, food has always been lovely there and so has the service :)
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