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“Not satisfied”
Review of Aquajet Motel

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Aquajet Motel
Ranked #6 of 40 Hotels in Coffs Harbour
Certificate of Excellence
Reviewed 10 September 2013

Friendly staff, located close to shopping centre. Downside to it...never had much sleep due to bed bugs infestation, had my two kids one 3 and youngest just 1yrs old..stayed up the whole night fighting off bed bugs. Overall no I would not recommend this hotel for parents travelling with kids. No micro wave, no iron

  • Stayed: September 2013
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3  Thank Fam_funday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AquajetMotel, Owner at Aquajet Motel, responded to this reviewResponded 14 September 2013

We are so sorry you had such an unpleasant experience. Unfortunately, bed bugs are spread by travellers' luggage and the eggs incubate three to five weeks after arrival so are difficult to prevent. This isn't something we've ever had before and hope to avoid in the future. When you told us you suspected that was the problem, we investigated immediately and have had the room isolated and treated professionally. Fortunately, the problem was contained to the one room and we have successfully eradicated this pest. With regards to your comment about the microwave and iron, we happily supply a microwave if you request one. All our rooms have an iron and ironing board in the wardrobe which you must have missed. Again, our sincere apologies for the distress you and your family were caused. - Kathryn

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171 - 177 of 226 reviews

Reviewed 9 August 2013

Clean motel nice peaceful location even though there is a shopping centre at the back of the motel. We had a ground floor room which opened onto a lovely patio area overlooking the pool and it was nice to sit there of a morning and have coffee. The owners were friendly and helpful.

Room Tip: Ground floor rooms you dont need to carry luggage up and down stairs.
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  • Stayed: August 2013, travelled as a couple
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Thank happytravellerACT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AquajetMotel, Owner at Aquajet Motel, responded to this reviewResponded 14 September 2013

Thanks for your review: we are so pleased you enjoyed your stay and hope to see you again in the future. - Kathryn

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Reviewed 28 June 2013

I had spoken to Katheryn over the phone regards the booking and it was pleasing to meet her upon our arrival, We had room 5 on the lower floor. The room was spotless and the sliding rear glass doors looked straight out onto the pool and the area where they feed the lorrikeets daily.
There is also a major shopping centre right behind the property, which can now be accessed by heading out the front turning left and in you go. For an overnighter I would have no trouble recommending this location. There was upper storey building work being carried out, but that was shut down early in the afternoon of our stay.

  • Stayed: June 2013, travelled as a couple
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2  Thank ianrichards8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AquajetMotel, Owner at Aquajet Motel, responded to this reviewResponded 14 September 2013

Hi Ian. Thanks for your kind words. The roof work is now complete but it is good to read that you were not disturbed by the renovations during your stay. We hope to see you again. - Kathryn

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Reviewed 13 June 2013

What can I say about this motel other than what a great place to stay. Was travelling south to Newcastle for the lions game and choose this motel after searching the Internet. Booked the adjoining family room, as I was travelling with my dad and two boys. My dad had the double bedroom, and I shared the other room with my boys being in the bunk beds and me in the single bed (beware it's a short bed, I'm 6ft 1, and my feet were over the edge when stretched out). All beds were comfortable and the rooms were more than adequate for our needs. There's free wifi, but you may not get it in the room, we had to sit outside, but that wasn't a problem. The pool looked great but we weren't able to use it as on arrival it was raining, and then on leaving the following day we spent too long enjoying breakfast at the Surf Club ( a must visit for breakfast or lunch ).

The lady behind the desk was more than helpful, and nothing was too much for her. The rooms where clean and tidy, and couldn't fault them.

This is one place that I'd be more than happy to stop at again, and It was perfect for our needs.

Stayed: June 2013, travelled with family
2  Thank jacko1747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AquajetMotel, Owner at Aquajet Motel, responded to this reviewResponded 22 June 2013

Thanks for your review: we're glad you enjoyed your stay. Sorry to hear you had to move about to pick up the internet. Being wireless, it can be affected by weather but we're upgrading the antenna which will improve the signal reach. Have a great holiday.

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Reviewed 4 May 2013

Stayed here for one night, on the way to Noosa from Wollongong. Room was okay for a nights sleep. The smell of deodoriser ( I assume from a recent carpet shampoo) was a little overwhelming, but the room was clean. No problem with traffic noise, and the management were very friendly and efficient. Wouldn't stay here as a holiday destination, but a good pitstop.

  • Stayed: April 2013, travelled with family
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Thank Sunnyjim_50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AquajetMotel, Owner at Aquajet Motel, responded to this reviewResponded 8 May 2013

Thanks for your review: I'm sorry about the deodoriser smell. I'm not sure what room you were in so can't say for sure what that was. We try to avoid masking odour, rather we try to eliminate the source. All our rooms have opening windows or screen doors so we like to have the fresh air do the job for us! In any case, glad you found the room clean. - Kathryn

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Reviewed 27 April 2013

Great position for someone travelling through and walking distance to major shopping centre and food outlets. The bed is one of the best I've found in a motel. Free WiFi in the room and excellent speed. We'll stay here again.

Room Tip: Rooms on lower floor are best to transfer your luggage to/from the room. Park at the door.
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  • Stayed: April 2013, travelled with family
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Thank Graeme J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AquajetMotel, Owner at Aquajet Motel, responded to this reviewResponded 5 May 2013

That's great to read! It's tricky to cater to all needs, particularly where beds are concerned: one person's hard is another's soft. We certainly feel lucky to be in such a great position. Away from the highway truck noise, close to the Plaza shops and with great pubs and restaurants within walking distance. Thanks for your feedback: we hope to see you again soon. - Kathryn

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Reviewed 26 April 2013

When you jag the last room and it's not even holiday season you know you are onto a good thing. Clean room, good size, quit location. Nothing flash but good value. Plenty of parking , short drive or nice walk to beach and shops.

Stayed: April 2013, travelled as a couple
Thank 781RobertW781
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AquajetMotel, Owner at Aquajet Motel, responded to this reviewResponded 2 May 2013

Thanks for your review, Robert. Hope to see you again.

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Additional Information about Aquajet Motel

Address: 49 Park Beach Rd, Coffs Harbour, New South Wales 2450, Australia
Phone Number:
Region: Australia > New South Wales > Coffs Harbour
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #6 of 40 Hotels in Coffs Harbour
Price Range: £55 - £99 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Aquajet Motel 3.5*
Number of rooms: 24
Official Description (provided by the hotel):
Stay at the Aquajet Motel and discover why our guests choose to return again and again. Located in a quiet, convenient off-highway position, a short stroll to the modern Park Beach Shopping Centre, magnificent beach (400m), pubs, cinemas and restaurants, and close to the Coffs town centre, the Aquajet is a perfect stopover or destination. We have a range of facilities & features to make your stay a relaxed and enjoyable one, including a beautiful, large saltwater pool and under-cover BBQ area. All rooms are air-conditioned and feature free Austar TV (sports, movies and entertainment channels) and WiFi internet. Breakfast may be ordered and served to your room.Clean and spacious with comfortable beds, we offer a range of accommodation options at affordable prices. Our balcony and poolside rooms feature their own outdoor seating area where you can relax in the tranquil garden setting. The Aquajet also offers standard and family rooms while our interconnecting suites, each with their own bathroom and overlooking the pool, are a cost-effective option for corporate guests, families or friends holidaying together. ... more   less 
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