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“Good sized rooms, and very helpful staff”

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Best Western Zebra Motel
Ranked #9 of 40 Hotels in Coffs Harbour
Reviewed 31 July 2014

Had an upstairs room, that had free wifi, and it was huge. We stopped here on a road trip between Sydney and GOld Coast, and this place proved the perfect place. it is a little noisey, as all places on or near a main road are, but once you get over that its all good!

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
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1  Thank Flopsynz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kylie G, Front Office Manager at Best Western Zebra Motel, responded to this reviewResponded 18 November 2014

Thank you for your review and staying with us at Best Western Zebra Motel. We value and welcome all feedback.
We hope to see you again sometime soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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146 - 152 of 197 reviews

Reviewed 22 July 2014

I stay here regularly on business and it is a very nice motel. The staff are always very friendly and helpful and the rooms are good value as most have been recently renovated. The mini bar is well stocked and very reasonably priced. It's only a short walk down to the CBD where there is loads of shopping and dining options. As the title suggests the only negative is the traffic noise from the Pacific Highway. This road has many heavy trucks using it at night and can be an issue for light sleepers. This motel is not Robinson Crusoe when it comes to this as the noise affects every establishment along this strip. Get a room at the back and that helps.

Room Tip: Rooms at the rear are the go.
See more room tips
  • Stayed: July 2014, travelled on business
    • Sleep Quality
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1  Thank Rock3tRod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2014

Yes this Motel has a lovely restaurant and is close to town so you can walk to three pubs and the Ex Servicemans club. Many restaurants to choose from within walking distance. The accom is good and they rooms have been renovated and decorated nicely.

  • Stayed: June 2013, travelled as a couple
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1  Thank MermaidOZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2014

We got caught in the dark & rain on a long motorcycle ride, and had to pick a hotel quickly and more or less at random. As things turned out, I can't imagine a better outcome from a poor situation.

We were welcomed very warmly, assured that our wet riding gear could be taken care of, given a perfectly pleasant room and generally made to feel that our day was going to end well. The bed was extraordinarily comfortable, so far as I could tell they'd added a latex mattress topper which made for a great night's sleep.

I can't finish this review without mentioning the restaurant. Where so many hotels & motels have the usual fare of parmas, Aussie pizzas, burgers with the lot etc this place was a revelation. The menu was African themed and much more fun to navigate. We were a bit late booking a table and were lucky to get seated. The food was amazingly good - richly flavoured and so unusual. I would seriously recommend this hotel on the quality of the menu alone. When it came to dessert, the chef really gets into his stride offering some seriously imaginative imaginative choices!

Thanks for taking care of us guys, you turned a badly compromised situation into a highlight of the holiday!

  • Stayed: May 2014, travelled as a couple
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2  Thank Jon_FLHX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kylie G, Front Office Manager at Best Western Zebra Motel, responded to this reviewResponded 9 September 2014

Thank you for your feedback it is very much appreciated. We are glad we were able to turn around a horrible rainy night into a pleasant one.
The team at Zebra and Zulus hope you get the chance to return to soon. Thanks again....

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Reviewed 17 February 2014 via mobile

Arrived to find no dining at night as Vallentines Day Fair enough No cooked B/fast Ordered cont b/fast for 8 am Opened room to foul smell of smoke Has been a smoking room!! Told office it was not us!! Offered us a new room but we said it would be o k Next morning no b/fast Rang office They told me they don't have b/fast sat sun & can't find our order!!! I handed order in at desk the night before & he said it
was o k Went up to McD for b/fast!! We will only stay Best Western as last choice!!! Never in Coffs Harbour!!

Stayed: February 2014, travelled as a couple
5  Thank Rosevale1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kylie G, Front Office Manager at Best Western Zebra Motel, responded to this reviewResponded 25 February 2014

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

Our restaurant is a very busy and popular restaurant among locals and guests and was unfortunately booked out being Valentine’s Day. We did suggest other recommendations on where to eat or get delivery to your room. The restaurant was also available to you on your second night’s stay.

Your breakfast order was misplaced, however when we were advised of this we did offer your breakfast to be delivered straight away, at which you declined.

All our rooms are none smoking and you were offered another room at which you declined.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
If I can provide any assistance, please don't hesitate to contact me directly at 02 66521588.
Sincerely,

BEST WESTERN Zebra Motel

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Reviewed 5 February 2014

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with Quickbeds
1  Thank Reisegirl76
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Kylie G, Front Office Manager at Best Western Zebra Motel, responded to this reviewResponded 20 February 2014

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Reviewed 12 January 2014 via mobile

There were so many Motels to choose from, I was pleased we chose this Motel, it was really renovated nicely, and the bed was so comfortable, it had one of those mattress toppers, felt like heaven.They had everything even a mini bar. It was also quite for sleeping and the bathroom was a big plus, very modern hand basin and very convenient soap, conditioner,shampoo and hand and body lotion dispensers. Yes I would go back again.

  • Stayed: January 2014
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1  Thank ValGloverHovan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kylie G, Front Office Manager at Best Western Zebra Motel, responded to this reviewResponded 20 February 2014

Thank you for your review regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 02 66521588.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,


BEST WESTERN Zebra Motel

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Additional Information about Best Western Zebra Motel

Address: 27 Grafton St, Coffs Harbour, New South Wales 2450, Australia (Formerly BEST WESTERN Zebra Motel)
Region: Australia > New South Wales > Coffs Harbour
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #9 of 40 Hotels in Coffs Harbour
Price Range: £76 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western Zebra Motel 3.5*
Number of rooms: 46
Official Description (provided by the hotel):
Welcome to the Best Western Zebra Motel. The motel has recently changed ownership with a new and invigorated team running this classic Coffs Harbour establishment. With recently renovated rooms, free wifi and on site restaurant is a great choice for those travelling through for work or play. Our motel is conveniently located a short stroll to the CBD along the side of the Pacific Highway. Come and see our friendly staff for one of the most homely and warming experiences you could ever have. ... more   less 
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Also Known As:
Best Western Coffs Harbour
Coffs Harbour Best Western

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